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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,812 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,812 reviews

July 01, 2023

Honest, easy to deal, didn't waste my time. I will deal with them in near future. More

by Vincent Lee
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante finance manager
Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 30, 2023

I feel great owning my first Toyota Camry,Toyota is the best company in the world and they service and hospitality is kind towards customers. More

by RAJESHGADKARI85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emir (Miro) Besic
Jun 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 30, 2023

To write a helpful review, give specific details about the issues that you saw or encountered. More

by Manikola75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Jun 30, 2023 -

Prestige Toyota of Ramsey responded

Thanks for your 5-star rating for our team!

June 30, 2023

I needed a routine maintenance check and I was there for 2 1/2 hours! I only had oil change and tire rotation. I was then told it would take another 20+ minutes to wash the car, so I didn't, because I had t More

by DEBRALAWRENCESELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 29, 2023

Fantastic greeting and service. Only wish it was a little quicker but would gladly forgive time for quality service. Definitely returning for future service! More

by Will
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 29, 2023

Quality service. Only thing that can be improved is the turnaround time especially for confirmed appointments. More

by RAMENONS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. We appreciate your comments and we'll share them with our management team.

June 29, 2023

Disappointed in recommendation for aero. Dealer said that I needed 3 services on my car. I declined and went to a local auto mechanic who advised that those services were not necessary at t More

by dougcalvin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jun 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We do a thorough Multipoint Inspection on all Service Vehicles with a video from the technician explaining items on the recommendations. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com or 201-762-7101 so we could discuss this further. Thank you.

June 29, 2023

I totally trust Jeffrey Cicero as my service advisor. He is honest, professional, listens to me & helpful. In the past I did not have such a good experience with other service advisors but my experience More

by jude
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and we will be sure to share your comments with our management team.

June 29, 2023

Mohammed and the service department was the best experience I’ve had with any dealership he should be highly rewarded. Also Muhammad in the sales department was also fantastic. More

by adeerga
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christine Borer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
Jun 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Mohammed was able to take care of your vehicle in a timely manner!

June 29, 2023

I was promised 2 accessories by the dealership as my deal to purchase the car there. I could have purchased the car at the other Toyota dealership in Rockland County. One of the accessories I kept on checkin More

by PROJECTS
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Raymundo Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
Jun 30, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the inconvenience. We would like to discuss this further and resolve the issue. Please contact Harshal Patel at hpatel@dchusa.com so we could get this rectified. Thank you.

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