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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,787 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,787 reviews

June 24, 2023

Very nice person He went above and beyond to help me. You don’t find too many nice person who really wants to help others. I came in to get my car checked out and it ended up that I needed windshield wip More

by tweety3158
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

June 24, 2023

Jeff went above and beyond for me I called into the call line and he told me that there was no such thing as a loaner or shuttle service. When I went into Jeff I told him of my concern he got me an Uber to More

by darneilmorgan973
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Jeff was so helpful during your recent visit!

June 24, 2023

Great experience purchasing my new car. Friendly and knowledgeable staff that patiently covered all the key features of the car. More

by Jhk
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harshal Patel
Jun 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you with your recent purchase. Congratulations!

June 23, 2023

Told me I needed a wheel alignment on a car with only 13k miles that still drove like it was brand new. They also wanted to charge me $160 to replace an air filter and cabin air filter. From now on I'll chan More

by Philip Descarfino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elena O'Hair
Jun 27, 2023 -

Prestige Toyota of Ramsey responded

We apologize for your experience. We would like to discuss this further by going over the alignment check report with you including the specifications. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com or 201-762-7101. Thank you.

June 23, 2023

Professional Mohammed was courteous and professional, and gave me a feeling that he knew what he was doing and cared about what he was doing. More

by gizzy7
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar, Mohammed Ammar
Jun 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Mohammed was so helpful during your recent visit!

June 23, 2023

See the rotten rating that I gave PRESTIGE on June 11, 2023. Plus I wrote a letter to the SERVICE MANAGER and did not receive a reply. Prestige could not care LESS! 6/26 on further review, Prestige def More

by ms589
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Mohammed Ammar
Jun 26, 2023 -

Prestige Toyota of Ramsey responded

We know that you are working with Thomas Carrino on the details of your estimated Repair Order. He is investigating further and will get back to you soon. Please call him or email him to discuss further.

June 23, 2023

It’s always a hassle at drop off. My records seem to be hard to find, as they tell me it’s been a really long time since my car has been in even though it was in December at Toyota on More

by violetknyfd
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mohammed Ammar
Jun 27, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the inconvenience. Please reach out to Harshal Patel at hpatel@dchusa.com so we could discuss further to rectify the issue. Thank you.

June 22, 2023

Jeffrey Cicero was very helpful and understood our need to have the service/repair resolved right away ! Thanks, Gene Frank More

by genefrank05
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

genefrank05 responded

Jeffrey Cicero was very helpful and understood our need to have the service/repair resolved right away ! Thanks, GF

Jun 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Jeffrey Cicero was able to assist you with your recent purchase. Congratulations!

Jun 28, 2023 -

genefrank05 responded

Jeffrey Cicero in service dept was very helpful and understood our need to have the service/repair resolved right away ! Thanks, GF

June 22, 2023

Caroline is an experienced professional who knows what she is doing. It is a pleasure to work with her. She even scheduled my next service appointment and put me on the alert system so I will get a remind More

by deerman11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Caroline was so helpful during your service visit!

June 22, 2023

Mohammed was so helpful and friendly . Best Service I had in many years . Hope I can be lucky to deal with him every time I go there . More

by renataayob
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Mohammed was able to assist you throughout your visit. We hope to see you again!

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