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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,787 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,787 reviews

June 28, 2023

Elena is absolutely wonderful! She is conscientious, caring and so helpful! She always goes the extra mile to create a great experience. More

by Mauramaier108@gmail.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Jun 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Elena was able to assist you throughout your visit. We hope to see you again!

June 28, 2023

Great service. Corrected problem promptly. Associate was polite. Will definitely come back. Nice waiting area. More

by SHERRYBENNETT11
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 28, 2023

This is the worst dealership ever! I purchased the used car 2017 toyota highlander 2 weeks ago and they gave me the vehicle which is not safe to drive. I have 15+ tears of driving exp More

by Maia
Recommend Dealer
No
Employees Worked With
Edmund Ruela
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

Jul 12, 2023 -

Maia responded

I would like to discuss this further with someone responsible!

June 27, 2023

Mohammed is easy to work with and made the service process clear and easy to understand. More

by CAROLINEPHOFFMAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Mohammed was able to assist you throughout your visit. We hope to see you again!

June 27, 2023

Friendly & helpful. Tom Carrino service is very helpful knowledgeable & caring for your customers. Never have to worry when you bring your vehicle in for service because More

by margaret
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Carrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon, JEFFREY LOWER
Jun 27, 2023 -

Prestige Toyota of Ramsey responded

Tom Carrino is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

June 26, 2023

Jeff is always professional and communicates with you about what is going on with your car and when it will be ready. Love the car wash too! More

by myhomeassistant
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Jeff was so helpful during your recent visit!

June 26, 2023

they were very helpful and kind. Mr Cicero was especially helpful. They did explain to us what needed to be done , and talked about different schduleing. More

by MBWALSH0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Mr Cicero was able to assist you throughout your visit. We hope to see you again!

June 25, 2023

Chris D'onofrio was a great help with selecting a vehicle. Second car purchased with him. He has an amazing attitude and cares for his customers. More

by LouisD76
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Chris D'onofrio was so helpful during your recent visit!

June 25, 2023

All were professional and customer friendly. I purchased my lease and the funding process was facilitated by the Ramsey staff in a quick and professional manner. More

by Amonard
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 25, 2023

Mohamed is awesome! Very attentive and prompt on delivery and keeping me updated. If it’s possible to get him every time, I will! More

by JCAPITANELLO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jun 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Mohamed was so helpful during your recent visit!

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