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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,811 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,811 reviews

July 04, 2023

The salesperson, Hermes, and the first finance guy tried to overcharge for Toyotacare, and upon asking what I was paying for, they couldn’t even get me a straight answer. I skipped Toyotacare but still purc More

by RMILLER26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hermes Peña
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We apologize for the inconvenience. Please contact Tae Kwon at TaeKwon@driveprestige.com to go over further details. Thank you.

July 04, 2023

Excellent customer service, he’s kind, courteous, listens to my concerns and had my car ready asap. More

by JANRUMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
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Jul 05, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team member was able to take care of your vehicle in a timely manner!

July 03, 2023

Very nice to speak to and concerned about my problems with vehicle thank you nice person More

by nicholcic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

July 03, 2023

My experience with this dealership was wonderful . My salesman, Cliff, was terrific. No sales pressure at all. I had been looking to buy a new Toyota for a while. This dealership made it easy. I am v More

by Cleoria4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cliff Montes
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Jul 03, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Cliff was so helpful during your visit!

July 02, 2023

Service is always excellent. The waiting area is comfortable and they offer free coffee, which is nice. More

by JDURANTE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 01, 2023

Excellent sale rep John Parra. Competent and helpful but never finance a car from here as they want 10% finance charges. I paid off car in full right away. Other wise it would have More

by felpsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parra
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Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was able to help with your needs.

July 01, 2023

The dealer started contacting one month after the service saying that tires need to be changed. Extremely unprofessional More

by chemitava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elena O'Hair
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Jul 05, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the inconvenience. However, our Customer Service Representatives go through the customer history and see if anything important might have been declined by the customer or items such as tires might have been missed and contact customers to see if they would like to get that handled. Please contact Thomas Carrino at ThomasCarrino@driveprestige.com to go over further details of your multi-point inspection based on your last visit. We would like to have the opportunity to go over that with you in person or over the phone. Thank you.

July 01, 2023

Great service good polite service man waiting room is nice I would buy another car there and have it serviced there More

by nyackyac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 01, 2023

Honest, easy to deal, didn't waste my time. I will deal with them in near future. More

by Vincent Lee
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante finance manager
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Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

July 01, 2023

Was happy with everyone I dealt with at Prestige Auto especially with Brent, my salesperson. More

by mikemccartney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Carrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Brent was able to assist you throughout your visit. We hope to see you again!

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