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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,787 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,787 reviews

June 29, 2023

Quality service. Only thing that can be improved is the turnaround time especially for confirmed appointments. More

by RAMENONS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. We appreciate your comments and we'll share them with our management team.

June 29, 2023

Disappointed in recommendation for aero. Dealer said that I needed 3 services on my car. I declined and went to a local auto mechanic who advised that those services were not necessary at t More

by dougcalvin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
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Jun 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We do a thorough Multipoint Inspection on all Service Vehicles with a video from the technician explaining items on the recommendations. Please reach out to Thomas Carrino at ThomasCarrino@driveprestige.com or 201-762-7101 so we could discuss this further. Thank you.

June 29, 2023

I totally trust Jeffrey Cicero as my service advisor. He is honest, professional, listens to me & helpful. In the past I did not have such a good experience with other service advisors but my experience More

by jude
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and we will be sure to share your comments with our management team.

June 29, 2023

Mohammed and the service department was the best experience I’ve had with any dealership he should be highly rewarded. Also Muhammad in the sales department was also fantastic. More

by adeerga
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christine Borer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
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Jun 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Mohammed was able to take care of your vehicle in a timely manner!

June 29, 2023

I was promised 2 accessories by the dealership as my deal to purchase the car there. I could have purchased the car at the other Toyota dealership in Rockland County. One of the accessories I kept on checkin More

by PROJECTS
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Raymundo Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
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Jun 30, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the inconvenience. We would like to discuss this further and resolve the issue. Please contact Harshal Patel at hpatel@dchusa.com so we could get this rectified. Thank you.

June 29, 2023

Elena was extremely professional and did a fantastic job explain the details and cost of the work on my truck More

by Anonymous
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
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Jun 30, 2023 -

Prestige Toyota of Ramsey responded

Elena is a wonderful member of our team and we are glad to hear that you had a positive experience while working with her. We look forward to seeing you again soon!

June 29, 2023

Wayne and team did a great job servicing my 2016 RAV4. Wayne worked wit me to determine service options that I needed. More

by cjzannini
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Jun 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Wayne and our team members were able to take care of your vehicle in a timely manner!

June 29, 2023

Prompt, polite, and knowledgeable. Wayne was quick to help and answered all of my questions. More

by PARADISO18
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Jun 29, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Wayne provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 28, 2023

Carolin listened to my concerns an had them resolved in a timely manner an kept me in the loop More

by Hampton53
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Caroline was able to assist you during your recent visit.

June 28, 2023

Efficient and friendly service. Muhammad was tremendous and he made sure the car was ready for my 18 year old daughter to drive a long distance. More

by nslott
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Report | Print
Jun 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Mohammad was able to take care of your vehicle in a timely manner!

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