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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,787 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,787 reviews

July 02, 2023

Service is always excellent. The waiting area is comfortable and they offer free coffee, which is nice. More

by JDURANTE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 01, 2023

Honest, easy to deal, didn't waste my time. I will deal with them in near future. More

by Vincent Lee
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante finance manager
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Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

July 01, 2023

Was happy with everyone I dealt with at Prestige Auto especially with Brent, my salesperson. More

by mikemccartney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Carrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Brent was able to assist you throughout your visit. We hope to see you again!

July 01, 2023

The dealer started contacting one month after the service saying that tires need to be changed. Extremely unprofessional More

by chemitava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elena O'Hair
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Jul 05, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the inconvenience. However, our Customer Service Representatives go through the customer history and see if anything important might have been declined by the customer or items such as tires might have been missed and contact customers to see if they would like to get that handled. Please contact Thomas Carrino at ThomasCarrino@driveprestige.com to go over further details of your multi-point inspection based on your last visit. We would like to have the opportunity to go over that with you in person or over the phone. Thank you.

July 01, 2023

Great service good polite service man waiting room is nice I would buy another car there and have it serviced there More

by nyackyac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 01, 2023

Excellent sale rep John Parra. Competent and helpful but never finance a car from here as they want 10% finance charges. I paid off car in full right away. Other wise it would have More

by felpsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parra
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Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was able to help with your needs.

June 30, 2023

To write a helpful review, give specific details about the issues that you saw or encountered. More

by Manikola75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Report | Print
Jun 30, 2023 -

Prestige Toyota of Ramsey responded

Thanks for your 5-star rating for our team!

June 30, 2023

I needed a routine maintenance check and I was there for 2 1/2 hours! I only had oil change and tire rotation. I was then told it would take another 20+ minutes to wash the car, so I didn't, because I had t More

by DEBRALAWRENCESELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
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Jul 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 30, 2023

I feel great owning my first Toyota Camry,Toyota is the best company in the world and they service and hospitality is kind towards customers. More

by RAJESHGADKARI85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emir (Miro) Besic
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Jun 30, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

June 29, 2023

Fantastic greeting and service. Only wish it was a little quicker but would gladly forgive time for quality service. Definitely returning for future service! More

by Will
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
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Jun 29, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

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