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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,813 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,813 reviews

July 07, 2023

The service was great! Staff was very friendly and the waiting area was very comfortable. More

by lbegolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 07, 2023

Excellent service, very good customer service answering all my questions. Our new convertible Mini Cooper is a joy to drive!! More

by m.l.chnrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moshe Brody
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Jul 07, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

Jul 07, 2023 -

m.l.chnrd responded

I enjoyed the experience with your company but…..the transportation of the the vehicle was not the best…it was supposed to be delivered in the morning, then by 4, then by 5… and i guess that your site said it was delivered in the morning but it wasn’t til around 5:00 pm…it was a rainy afternoon and didn’t expect the car great due to all the residue (our fault) and found a ding in the windshield after we said the car was fine…our fault But we like her…need to apply sunscreen!

Jul 08, 2023 -

m.l.chnrd responded

We were disappointed with the delivery….initially was told it would be delivered on Tuesday morning, so I took the morning off….then heard it would be at 4:00 and it was more like 5:00. Due to the rainy weather couldn’t tell there was a small pockmark in the windshield….if you folks suggested to bring a microfiber cloth to wipe off the car that might have shown the defect…you live and you learn. Thanks Laurel Chouinard

July 07, 2023

From when I pulled into the garage to when I left everything was great. Everyone was friendly More

by lanceahlpein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
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Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

July 07, 2023

They are friendy and try to please! I would reccomend them to all looking for a Toyota with quality service and support. K.S More

by lbi4menu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
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Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. We really appreciate your kind words and your recommendation!

July 07, 2023

Basic Service prices have significantly increased while they have also cut back on complimentary services (you have to ask if you want your car washed after service and it’s not automatically done). They More

by JOHN.ROWLAND3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Prestige Toyota of Ramsey responded

As per our phone conversation John, thank you for your input.

July 07, 2023

Courteous service. Estimate time of waiting is accurate. Very professional and make sure that all my needs were met. More

by aishasgittens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 06, 2023

I have been shopping at Prestige Toyota for 20 years they and Rob Rego are the best More

by IBISHEAD79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFFREY LOWER
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Jul 06, 2023 -

Prestige Toyota of Ramsey responded

Rob Rego is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

July 06, 2023

Best dealership ever! ! Everything was a smooth run from beginning to end. It was a pleasure to do business with the dealership. Everybody was so kind and easy going. More

by toyota1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edmund Ruela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Trainor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Carrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mina
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Jul 06, 2023 -

Prestige Toyota of Ramsey responded

Thanks for sharing your feedback. We really appreciate your positive review.

July 06, 2023

Jeff is a real gentleman, and keeps you very informed regarding the car. However, I found some of the workers too involved with their phones. More

by NETKATE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Jeff was able to take care of your vehicle in a timely manner!

July 06, 2023

No complement accessories. ..All employees are great, I don't see the customer delight .However process is smoother.Thanks More

by MPNKARTHIKEYAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parra, Erick Manzanilla
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Jul 06, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind remarks for our employees.

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