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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,813 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,813 reviews

July 12, 2023

Very satisfied with customer service and shop work. Left with a feeling that the car was in top shape. More

by WAKEFOREST24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 12, 2023

Very knowledgeable and courteous. The dealership was clean and organized. Would definitely return back for service More

by caincreations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
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Jul 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 12, 2023

Elena was very helpful, acted in a very professional manner, listened well too my Questions and responded well to our needs. I felt very comfortable during my visit to Toyota Service visit Thank you More

by GKEHRBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
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Jul 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We are very glad to hear that Elena was helpful with your service needs.

July 12, 2023

Wayne was great. Only negative is that I had to stay there for 6 hours for oil change and TPMS fix. Wish I would have known it would've taken that long so I could've More

by dsalerni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Jul 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We are very glad to hear that Wayne was helpful, and we'll share your comments with our management team.

July 12, 2023

Fast and reliable service. Service person was informative, knowledgeable, and also friendly! I know I can count on this dealer. More

by PENNY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
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Jul 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 12, 2023

Prestige is an excellent dealership. Staff is friendly; work is done in timely manner; well performed. More

by RFALCON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 12, 2023

Elena was Very professional, friendly, knowledgeable, prompt, and very service oriented. She presented herself well. More

by Howie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
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Jul 12, 2023 -

Prestige Toyota of Ramsey responded

Elena is a wonderful member of our team and we are glad to hear that you had a positive experience while working with her. We look forward to seeing you again soon!

July 11, 2023

Every person I encountered was courteous. They answered all of my questions. The loaner car was spotless, and all of the repairs were completed to my satisfaction. More

by RROONEY645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you and you were pleased with your loaner car as well.

July 10, 2023

This was a plesent experience dealing with this dealership they did not pressure us ,the seemed truthful. I do not know who the other 2 names were in the survey so I did not want to rate them , but More

by ggiulini12345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Van Aken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

July 10, 2023

Salesmen's I encountered, especially supervisors,and also finance department not very professional and lie's More

by kariprince40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JEFFREY LOWER, Orlando Mojica Torres Jr.
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Jul 10, 2023 -

Prestige Toyota of Ramsey responded

We apologize for your experience. Please reach out to Ed Ruela at 551-777-5224 or Edmundruelaruela@lithia.com to rectify and discuss further. Thank you.

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