Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,787 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
Contact Dealership

1096 NJ-17

Ramsey, NJ

07446

Directions

By Type

Showing 4,787 reviews

July 08, 2023

I love the service like that at your dealership. Specially, Caroline Siderias . But It’s so hard to get a loaner from you guys. More

by frankthermwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
Report | Print
Jul 08, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. We appreciate your comments and we'll be sure to share them with our management team.

July 08, 2023

Great place to bring your car for service . It’s the only place I bring my car . More

by TOMGILHOOLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
Report | Print
Jul 09, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 08, 2023

Excellent service! Mohammed was excellent in explaining services that I needed for my car. He was very friendly and a pleasure to work with! More

by PATTY116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Report | Print
Jul 08, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Mohammed provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

July 07, 2023

Courteous service. Estimate time of waiting is accurate. Very professional and make sure that all my needs were met. More

by aishasgittens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 07, 2023

From when I pulled into the garage to when I left everything was great. Everyone was friendly More

by lanceahlpein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Report | Print
Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

July 07, 2023

They are friendy and try to please! I would reccomend them to all looking for a Toyota with quality service and support. K.S More

by lbi4menu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Report | Print
Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. We really appreciate your kind words and your recommendation!

July 07, 2023

Basic Service prices have significantly increased while they have also cut back on complimentary services (you have to ask if you want your car washed after service and it’s not automatically done). They More

by JOHN.ROWLAND3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Siderias
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Prestige Toyota of Ramsey responded

As per our phone conversation John, thank you for your input.

July 07, 2023

Excellent service, very good customer service answering all my questions. Our new convertible Mini Cooper is a joy to drive!! More

by m.l.chnrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moshe Brody
Report | Print
Jul 07, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

Jul 07, 2023 -

m.l.chnrd responded

I enjoyed the experience with your company but…..the transportation of the the vehicle was not the best…it was supposed to be delivered in the morning, then by 4, then by 5… and i guess that your site said it was delivered in the morning but it wasn’t til around 5:00 pm…it was a rainy afternoon and didn’t expect the car great due to all the residue (our fault) and found a ding in the windshield after we said the car was fine…our fault But we like her…need to apply sunscreen!

Jul 08, 2023 -

m.l.chnrd responded

We were disappointed with the delivery….initially was told it would be delivered on Tuesday morning, so I took the morning off….then heard it would be at 4:00 and it was more like 5:00. Due to the rainy weather couldn’t tell there was a small pockmark in the windshield….if you folks suggested to bring a microfiber cloth to wipe off the car that might have shown the defect…you live and you learn. Thanks Laurel Chouinard

July 07, 2023

Hard workers, but the problem was I made an appointment the car was there 1 day and didn't fix the problem and the next day I made another appointment they did the job super fast More

by aviangel069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback. It's great to hear that our team was able to help!

July 07, 2023

The service was great! Staff was very friendly and the waiting area was very comfortable. More

by lbegolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

1
...
34
35
36
...
479