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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,813 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,813 reviews

July 25, 2023

Always easy to get my car serviced. They do a great job at taking care of their customers. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 23, 2023

They do good work and have a nice waiting area. . Service manager kept me informed. Wait was longer then they said it would be but that’s not unusual. More

by HINKMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our service team was able to help and we'll share your comments with our management team.

July 22, 2023

Not organized and no communication with the customers, take a long time, process is way to much. Communicate with the customers More

by ARTHUR.YOUNG57@YAHOO.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooklyn
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Jul 24, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the experience. Please reach out to Ed Ruela at 551-777-5224 or @Edmundruelaruela@lithia.com to discuss. Thank you.

July 22, 2023

I like to be free when I choose my car. The dealer gave me that More

by bouananimorad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER, Krystina Sinjari, Elena O'Hair, Daniel Veli, Mohammed Ammar
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Jul 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review. We are so glad that you had such a positive experience at our dealership!

July 22, 2023

Quick service buying a used car. Spent one hour and 10 minutes at the dealership. Thanks Christopher More

by marcellalawrence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your car purchase!

July 21, 2023

Chris D’Onofrio provided my wife and I with an excellent experience. He was helpful with answering all our questions about the vehicle and its accessories. Kept us updated with the vehicles building progres More

by Bill K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Prestige Toyota of Ramsey responded

Chris D’Onofrio is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

July 21, 2023

I would have given a 5 but you don’t wash cars anymore … free service for 2 years has been less and less. More

by PZACH314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your business. We apologize for the inconvenience. Please reach out to Thomas Carrino at 201-762-7101 to discuss.

July 20, 2023

Everything was just right! It was an amazing, attentive and expeditious service. I highly recommend. More

by Bianca C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
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Jul 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

Jul 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

July 20, 2023

Good service but did not get an loaner car for one day warranty job was shuttled with Uber which wasn’t my preference More

by KATAJ1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Report | Print
Jul 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback for our service team. We will share your comments with our management team.

July 20, 2023

Very attentive and Great service. Happy to see video of my car problems and get recommendation on what needs to be fixed immediately More

by ERICA305
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER
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Jul 20, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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