Prestige Toyota of Ramsey

this dealership negotiated a deal on a vehicle, took a deposit and sold the car out from under me 2 hours later. I negotiated a deal, and was told they would send me a link to pay the deposit, 15 minut deposit and sold the car out from under me 2 hours later. I negotiated a deal, and was told they would send me a link to pay the deposit, 15 minutes later I hadn't received a link, they call and then tell me that would need to be to the dealer within two hours to buy the car or they were going to sell it to someone else. I told them I couldn't be there within 2 hours, the saleperson spoke to the manager and then told me the deal was still on, they then sent the deposit link (which I paid immediately) along with the purchase and sale agreement and copy of the title. I then proceeded to finalize my own financing, and add the vehicle to my insurance as the dealer said they couldn't let me leave the lot without proof of insurance. I then received a voicemail that the vehicle was sold to someone else. upon attempting to call the salesperson and then the dealership my call was ignored or I was hung up on several times. upon finally reaching a sales manager they fed me lies. Clearly they wanted me on the hook in case the other buyer didn't show, he also slipped and told me the other person was in financing, so they could have also sold out from under me as they were making more money off their in house financing. regardless I had left a deposit and had a purchase and sale agreement and the fact they sold it 2 hours later is ridiculous and shady to say the least. I then got to waist more time cancelling out the financing, returning checks, and reversing the insurance. Neither my insurance agent or bank rep had ever seen this happen before. I sent an email to the dealerships General Manager to let him know of my experience there and never even received a response. stay away from these people More

Always great and fast service at Prestige! !! The work is always done in a professional manner! Thanks, Mike !! The work is always done in a professional manner! Thanks, Mike More

Chris D’Onofrio, our sales person, was attentive, responsive to our questions, easy to work with and patient with us as older seniors with fears about the technology we need to learn on this newer ca responsive to our questions, easy to work with and patient with us as older seniors with fears about the technology we need to learn on this newer car. More

Very good service and was performed earlier than anticipated so very happy with the service I received anticipated so very happy with the service I received More

I had a great experience with Melany. She was very helpful, on top of everything and worked very hard to get what I needed. I would recommend her and this dealership to family and friends She was very helpful, on top of everything and worked very hard to get what I needed. I would recommend her and this dealership to family and friends! More

I had the pleasure of renewing my lease with Rosse Diaz-Portes. She was very professional and knowledgeable about the process and took my needs into consideration as well. She handled the paperwork, i Diaz-Portes. She was very professional and knowledgeable about the process and took my needs into consideration as well. She handled the paperwork, including setting up my account with Visions, smoothly and with no hassles. She got me the exact model of car I wanted and even searched other dealerships to get me a good deal. Also, she showed me a great deal of respect as a long time customer of Prestige. I highly recommend her for anyone who is either buying or renewing a car. She is wonderful. More

A++ experience. Worked with Chris Donofrio on the purchase of a 4runner sight unseen for shipment out of state. Chris is fantastic, incredibly helpful and just a c Worked with Chris Donofrio on the purchase of a 4runner sight unseen for shipment out of state. Chris is fantastic, incredibly helpful and just a cool guy over all. Highly recommend the dealership and Chris. More

Good deal, the management at Prestige Toyota were fair. Chris D'onofrio the salesperson was helpful, respectful, a good listener, and straightforward. We did not feel awkward or that we were being "hyped" Chris D'onofrio the salesperson was helpful, respectful, a good listener, and straightforward. We did not feel awkward or that we were being "hyped". Chris pointed out plusses and minusses for each model we expressed interest in. He did not push in any way and he was patient as we sorted our decision priorities. And, he does have a good sense of humor! More

I walked in the dealership at about 1030am on a Saturday with my 3 year old son and drove out in my new Tacoma by noon. It was the best car buying experience I’ve ever had. Jimmy was the best and easiest to with my 3 year old son and drove out in my new Tacoma by noon. It was the best car buying experience I’ve ever had. Jimmy was the best and easiest to work with. He didn’t try and sell me anything that I didn’t want. Zero pressure and no games. He asked what I wanted and where I wanted to be price wise and he definitely delivered. I can’t recommend Jimmy at Prestige Toyota enough. More

If you need a car, go see Andy Eagle. He's trustworthy, reliable, and knowledgeable. His goal is to look out for your interests throughout the process to establish a life-long relatio He's trustworthy, reliable, and knowledgeable. His goal is to look out for your interests throughout the process to establish a life-long relationship. You'll buy your second and third Toyota from him. Andy worked with me to purchase a vehicle within my budget that met all my needs. When my first Corolla was unexpectedly destroyed by a suicidal deer cult, I reserved a replacement one over the phone. Andy will save you money and time. Go see him - NOW! More