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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,813 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,813 reviews

August 02, 2023

Terrible. Act nice to sell you a truck then can’t even get your plates to you and now my brand new truck is not legal to be on the road. Thanks Toyota! More

by pichon.robert588
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Eagle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Blankenship
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFFREY LOWER
Aug 03, 2023 -

Prestige Toyota of Ramsey responded

We apologize for the experience. Please call Ed Ruela at 551-777-5224 to discuss this further.

August 02, 2023

Chris is a great salesman. We worked well together identifying the car which I wanted/needed and making sure that the dealership could obtain it. Once the car arrived it was a More

by RICHSOMMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Chris and Gil provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

August 01, 2023

Chris and Gil made this a very pleasant experience. Chris went over and above to find me the exact car I wanted and in this market it’s not an easy task. Appreciate all he did. Gil. made the paperwork More

by lhardt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Greenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Chris and Gil were able to assist you throughout your visit. We hope to see you again!

August 01, 2023

The service was real good and Jeff was definitely the best to work with. It was my first time and it won’t be my last ! 👍🏽 More

by Janae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Jeff was able to take care of your vehicle in a timely manner!

August 01, 2023

They kept me informed and used my coupons , coffee was ok, all good, will be back More

by KWTAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER
Aug 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 01, 2023

The service we received from Prestige Toyota of Ramsey was impeccable. Miro was extremely honest and very helpful. Everyone we interacted with a prestige was very professional and as I said extremely help More

by goldilocs182
Recommend Dealer
Yes
Employees Worked With
Emir (Miro) Besic
Aug 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience! We are thrilled to hear that Miro and our team members were able to assist you throughout your visit. We hope to see you again!

August 01, 2023

Dissatisfied with calling trying to call and speak with a person from the US… not helpful outsourcing… when I am able to speak with someone from the actual Prestige dealership all goes smoothly.. More

by JTOPLITSKY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We'll be sure to share your comments with our management team.

August 01, 2023

They are great to deal with and always fast! Always in and out of there More

by caitlinlach21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Aug 01, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 31, 2023

The process of buying from Toyota of Ramsey was smooth and painless. It wasn’t your stereotypical experience where the salesperson tries to upsell you on little things. I explained what I wanted and my sa More

by cfh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Jafry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Dante Morrison
Jul 31, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that our team was very helpful during your visit!

July 31, 2023

II recently had the pleasure of purchasing a car from Prestige Toyota of Ramsey, and I can confidently say that it was a fantastic experience from start to finish. Heremes Pena-Veres was truly the most More

by joanie1020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Prestige Toyota of Ramsey responded

Heremes Pena-Veres is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

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