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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,787 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,787 reviews

July 29, 2023

Chris D'Onofrio was very conscientious, very thorough, very transparent and friendly. He described and followed through on being there every step of the way including post purchase matters. More

by steven7wish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2023 -

Prestige Toyota of Ramsey responded

Chris D'Onofrio is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

July 28, 2023

Excellent dealership with a very very professional staff. Chris D'Onofrio was an exemplary salesman with complete knowledge of the cars. He readily responded to my follow-on inquiries and made who made the More

by adunn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Prestige Toyota of Ramsey responded

Congratulations on your vehicle purchase! We are so glad that Chris D'Onofrio was able to help you find the right vehicle for your needs. We'll look forward to helping you again!

July 28, 2023

Prestige Toyota is not a company that has the upmost respect for customers, they're disrespectful More

by kariprince40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Blankenship
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Greenstein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFFREY LOWER, Orlando Mojica Torres Jr.
Jul 29, 2023 -

Prestige Toyota of Ramsey responded

We apologize for your experience. Please reach out to Ed Ruela at 551-777-5224 or Edmundruelaruela@lithia.com to rectify and discuss further. Thank you.

July 28, 2023

It is an honest dealership. From the Service to Sales Department, I always feel I’m getting honest work and prices. More

by fspiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We really appreciate your kind words for our service and sales teams!

July 27, 2023

Caroline was excellent, told me everything that was going to be done, what was recommended to be done and why, the amount of added time it would take... offered to get a ride for me home and back and assis More

by joepdc24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Prestige Toyota of Ramsey responded

Thanks for your 5-star review! We are so glad that Caroline was able to take care of your vehicle and you're pleased with everything.

July 27, 2023

Nice, candid, and transparent with work needed and recommended. Mohammed made himself readily available to any any questions. More

by ALDLEO726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
Jul 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Mohammed was so helpful with your recent purchase. Congrats!

July 26, 2023

Very helpful, worked with me to find the right car, nice people, rob was great More

by CJSULLIVAN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Prestige Toyota of Ramsey responded

Thanks for your 5-star review! We are so glad that Rob was able to take care of your vehicle and you're pleased with everything.

July 26, 2023

The facility is clean but not everyone gives accurate information. One rep (not Krystina) told me I’d get a call when I could set up my appt but I never did. I had to follow up a week later. Then, I was More

by KittyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Sinjari
Jul 26, 2023 -

Prestige Toyota of Ramsey responded

Thank you for the business. We apologize for the inconvenience. We would like to discuss this in detail. Please reach out to Thomas Carrino at 201-762-7101.

July 26, 2023

I had the pleasure of working with Chris D'Onofrio at Prestige Toyota in Ramsey New Jersey. He was professional and went above and beyond to help me purchase my car. I would highly recommend him for your More

by jthpainting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Chris D'Onofrio was so helpful during your visit!

July 25, 2023

Jeffery was exceptional. He kept me updated about the status of the vehicle. He coordinated internally with the Sales team on a matter related to my purchase. He proactively More

by MANISH7KOHLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Prestige Toyota of Ramsey responded

Thanks for your 5-star review! We are so glad that Jeffery was able to take care of your vehicle and you're pleased with everything.

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