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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,816 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,816 reviews

July 15, 2021

We had a great experience with Andy as our salesman. He took tome to show us the vehicle features. OC in finance was very accommodating even though we were at the dealership late in the evening More

by MEGANANN195
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Osiris Cruz
Jul 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! It sounds like Andy was able to provide you with excellent service and make your experience a good one. We truly appreciate your kind words and hope to see you again soon!

July 15, 2021

Always takes longer than expected. It’s an ok dealership but as stated it can be hours for an oil change. That’s the problem I have, otherwise it’s fine. More

by NANWICK50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Jul 16, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

July 14, 2021

Car detail and mechanical maintenance we not completely as we were told they would be. Now we’re spending more money to have it fixed. More

by jenna317
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Eagle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

July 14, 2021

Very courteous, prompt, and responsive. Brian was very active in keeping me up to date on the status of my vehicle. He gets back to me timely when I had a question and left a message. More

by chenfamily08
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Jul 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy Brian could assist you and make your experience one to remember. We look forward to working with you again soon!

July 14, 2021

Great service from the beginning right til I drove away! Employee recognition goes out to Gabi and Brian! I can see they both work vert hard while giving the Best customer service! Thank you! More

by Elizabeth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabi Samman, Brian Gregory
Jul 15, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Gabi and Brian!

July 12, 2021

Andy Eagle made our buying experience easy and we would specifically recommend him! Though we bought a pre-owned KIA from a Toyota dealership, we still received excellent customer service. Thank you! More

by melaniestatlander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon
Jul 13, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Andy! We're so pleased he could assist you and make your experience a memorable one!

July 08, 2021

STEVEN ATTARDO AND KRYSTAL NUGENT WERE VERY PROFESSIONAL, COURTEOUS, INTERESTED IN MY NEEDS AND CHANGES FOR THIS SERVICE. I HAVE BEEN WITH PRESTIGE TOYOTA SINCE 2004 AND HAVE NEVER BEEN DISAPPOINTED IN THE More

by CARNUT233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent, Stephen Attardo
Jul 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the exceptional five-star review! It sounds like our team was able to assist you and provide you with outstanding service. We truly appreciate your kind words and loyalty to our dealership over the years. We look forward to working with you again in the future!

July 08, 2021

My service was top notch from when I made the appointment to when I picked my truck up. I will definitely use Toyota Service in Ramsey for all of my needs. More

by ARHEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

July 07, 2021

Due to the recent move of the Service department was approximately 10 minutes late for the appointment. Call twice the day before and was reassured that the Service Department has not moved. More

by OSKAR.BIRZEN
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Jul 08, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority, and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

July 07, 2021

Jeff is always great and attentive to customer’s issues, good friendly service. All seem very professional, accommodating and efficient. Clean new updated service department. More

by TRDTOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jafry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Iuculano
Jul 08, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback regarding your recent experience with Jeff! We're so pleased to know you had a pleasant experience at our dealership and we hope to see you again soon!

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