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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

August 07, 2021

A check engine light warning suggesting an O2 sensor replacement turned out to be damaged wires leading to the O2 sensor. This accurate diagnosis saved me the cost of additionally replacing the O2 sens More

by SCHMIDTWAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It sounds like Caroline went above and beyond to assist you and make your experience a memorable one. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

August 06, 2021

Everyone was very helpful and kind. Miro, the employee that helped us was very clear on what we should expect. He continued heping us even after closing hours. Very dedicated and professional More

by John Sahagun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miro
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review, John! We're so happy you had such a great experience at our dealership and we hope to see you again soon!

August 06, 2021

Peter was very professional and was very helpful. Location was convenient and clean. Good space for sitting and waiting although in future would be nice for outdoor seating. More

by TRJAGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
woman at cashier's office was great., Peter Iuculano
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Peter!

August 06, 2021

Very professional. My service advisor, Peter was helpful and explained all parts of the service. Easy drop off and getting me a Lyft to drive me to work was fantastic. More

by HSCHLEIDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with Peter!

August 06, 2021

Stephen in the service department was great to work with. He was very professional and courteous. I have dealt with him in the past and have always felt like my concerns were addressed. More

by RYOW235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! It sounds like Stephen was able to assist you and make your experience a positive one. We truly appreciate your kind words and hope to see you again in the future!

August 06, 2021

Salesperson was very helpfulHad to wait over 3 hours to sign the paper work I was not happy to have to wait that long Very poor system More

by GREG_SPOHN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moises Aguilar
Aug 10, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

August 06, 2021

We received exceptional service from all staff and especially Cliff Montessori who we have purchased previous cars with him. We are extremely happy with Prestige Toyota and really love my Toyota More

by mqkirwan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Montes
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great feedback! It sounds like you had a great experience working with Cliff and he was able to provide you outstanding service. We hope to see you again soon!

August 06, 2021

It was very nice service and didn’t waste my time and got a very good deal. The paper work didn’t take long and it was quick. I recommend this place. More

by grzegorz1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hermes Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback! We truly appreciate your kind words and hope to see you again soon!

August 06, 2021

My Toyota Corolla 2021 LE car buying experience in Prestige Toyota of Ramsey was Good. Salesperson made it easy and short . I will recommend to my friends. More

by Corolla_buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tae Kwon, Christopher Dumont
Aug 09, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review! We hope you love your new Corolla and look forward to seeing you again soon!

August 05, 2021

Stephen did a very good job informing me about the status of my service and the issues of my car that needed further attention. My concern with your dealership is that I came there for an oil change and t More

by pilly8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Aug 05, 2021 -

Prestige Toyota of Ramsey responded

Thank you for your feedback.

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