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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

August 24, 2021

Thank you for a positive experience when purchasing my van: Your salesman was attentive and knowledgeable: He assisted me with the special services needed! Satisfied! More

by salsera556
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C. Cruz “CC”, Carlos DaSilva
Aug 25, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide such great feedback regarding your recent experience with us! We truly appreciate your kind words!

August 24, 2021

They squeezed me in and made the time to fix my car. They checked everything and communicated everything that was wrong for me to make sure I was informed and my car was running properly More

by Jbia8875
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Iuculano
Aug 25, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! It sounds like our team went above and beyond to assist you and make your experience a memorable one! We look forward to working with you again soon!

August 23, 2021

In the end they did a good job but I wasn't happy with the $150 diagnostic fee they charge for each problem they were going to address. I brought my car in with 3 issues and I didn't think the charge was More

by Rondaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Gwinnett
Aug 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

August 23, 2021

My car was clean when I came in and came out really dirty, they scratched my car and nobody said anything I had to find it myself… terrible appointment scheduler.. multiple times wrong day or time More

by Wojciech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Gwinnett
Aug 24, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less than satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147.

August 22, 2021

I like the way you can just pull in out of the weather and immediately taken care of. Didn't take long to sign in and be on my way. More

by CCONCEPTS
Recommend Dealer
Yes
Employees Worked With
Krystal Nugent
Aug 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience with us!

August 20, 2021

Steve in customer service was excellent. Very friendly and communicated everything clearly to me. Reviewed my bill and then discussed future scheduled work. Very satisfied More

by STEPHENLEDERER
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Aug 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the great five-star review! It's a pleasure to know you had such a great experience at our dealership and we look forward to seeing you again soon!

August 20, 2021

Prestige Toyota of Ramsey go through great lengths to make your service repairs a breeze inside their new home on Route 17 North in Ramsey. More

by DCABLER01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
Aug 23, 2021 -

Prestige Toyota of Ramsey responded

We truly appreciate you taking the time to provide such great feedback! We look forward to working with you again in the future!

August 20, 2021

Robert is a great guy. Great person to work with buying a car from. Honest and very professional person. More

by Noel1150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive five-star review, Noel!

August 20, 2021

Good service and comfortable waiting area. Getting a couple text messages on the progress of the service were appreciated. Overall a very satisfying service appointment More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so pleased you had such a great experience with our team!

August 20, 2021

Great service. however price for air filter, cabin filter, and bulb for license plate totally exaggerated. I did the job for a fifth of the cost. And it took me less than 15 minutes to replace all t More

by jeffn22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabi Samman
Aug 23, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the five-star review! We appreciate your feedback and look forward to seeing you again soon!

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