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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,829 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,829 reviews

August 25, 2023

had 11am appointment upon arrival I was told wait time is 3 hours. Not happy More

by Maryellenw79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

August 25, 2023

Very friendly and always keeping me updated throughout my service Thank You will return again More

by cjyankee1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Ammar
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Aug 25, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 24, 2023

Wayne was very nice the service was quick and valet was awesome 10/10 experience something else was wrong with my car and they expressed the problem right away More

by tirhah7113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Carrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymundo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER, Krystina Sinjari, Elena O'Hair, Mohammed Ammar
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Aug 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 24, 2023

Excelent attention. ..very nice people and very good actitud to the customer...thanks for your time and service More

by curielcarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
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Aug 24, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

August 24, 2023

Elaina was great very professional and personable. Service was prompt, easy and courteous. Would highly recommend to friends. More

by Kubis77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WAYNE SCHNEIDER, Elena O'Hair
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Aug 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Elaina was able to take care of your vehicle in a timely manner!

August 23, 2023

Excellent service both service and sales department. I dropped off car and received call from Caroline in time. More

by JIMMYTHOMAS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

August 23, 2023

Caroline is absolutely first rate. I have travelled from nyc for more than 10 years to have her care for my car, which I trust to no one else. My car is a 2003 Camry and runs like a ne More

by Specamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that Caroline was able to take care of your vehicle in a timely manner!

August 23, 2023

Mohammed had a very friendly smile and was very helpful and kind. With helpful input. More

by MMEHREMIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymundo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Ammar
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Aug 23, 2023 -

Prestige Toyota of Ramsey responded

It is a pleasure to hear that Mohammed provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

August 23, 2023

Brent went above and beyond to make my experience with the dealership a pleasant experience. He answered all our questions and is very pleasant to work with and helpful. More

by Rmmilisits
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Van Aken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Brent. We are so glad that he was so helpful during your visit!

August 23, 2023

OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK More

by bgen69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Borer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE SCHNEIDER, Krystina Sinjari, Elena O'Hair, Daniel Veli, Mohammed Ammar
Report | Print
Aug 23, 2023 -

Prestige Toyota of Ramsey responded

Thanks for sharing your 5-star rating for our team!

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