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Prestige Toyota of Ramsey

Ramsey, NJ

4.6
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,815 reviews

October 06, 2021

Car took very long to be done. I was told a price to change a bulb . I declined then service gentle man came back and said oh it is under warranty. When I went to check out he put the labor and bulb fee More

by CASADELUCA36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and we apologize for the delay. We're happy we could assist you with your billing concern. If we can assist you further please contact our service manager, Ron Gwinnett, at (201)762-7101.

October 05, 2021

I've been coming to this Toyota dealership for long-time 34 years. It's been updated looks futuristic and so are the Toyota vehicles a lot of new Styles now to choose from, it's a reliable vehicle and even More

by richkosz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray? In the warranty section , Carlos DaSilva, RYAN STEWART
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience at our dealership! We truly appreciate your loyalty over the years and look forward to seeing you again soon.

October 05, 2021

We drove from PA ready to trade my old girl in. I was pretty hesitant, but I was really impressed and happy with the outcome. I do not want to gush to much over Andy, but he ROCKED it for us that day! More

by amandayerke05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kwon
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Amanda, thank you for the excellent five-star review! It sounds like you had an exceptional experience working with Andy and he was able to provide you with great service. We hope you love driving around in your 2017 Dodge Durango!

October 05, 2021

I love servicing my cars at Prestige Toyota! My cars are well taken care of. More

by MSCLIDIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Attardo
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent feedback! We look forward to working with you again in the future.

October 05, 2021

Very clean everyone very helpful and friendly. Service wasted no time in getting the car in and serviced. Even cleaned the car. Very satisfied. More

by SLOSCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Vazquez
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience at our dealership!

October 05, 2021

It was painless. Dropped my car off the night before. Work was done and I picked it up the next day. More

by M_O_ALLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience at our dealership!

October 05, 2021

Great representative and services for the repair and the new waiting area are very comfortable More

by EdithC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

EdithC responded

Great services

October 05, 2021

Quick, reliable service. Knowledgeable techs, friendly staff, and they always complete the work on or before time. More

by RSPASSANTEJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we look forward to seeing you again soon.

October 05, 2021

Promise 25$ discount on oil change, never happened say something never give this kind of habit no good More

by Sarah
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your feedback. We're sorry your experience did not meet our five-star standard and on behalf of the dealership, we do apologize. Customer satisfaction is always our top priority, and it seems we missed that mark. Please contact your service consultant Jeff Cicero at 201-762-7016 to discuss further.

October 05, 2021

Very pleased faster than expected no pressure for additional work. Would go back for service. More

by HERNO73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Prestige Toyota of Ramsey responded

Thank you for the positive feedback regarding your recent experience at our dealership!

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