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Prestige Toyota of Ramsey
Ramsey, NJ
4,815 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,815 reviews
October 27, 2021
Had car repaired during pandemic. They needed a part to do the repair. When they had part, the car was repaired and I was credited for previous charges. Very happy with service. do the repair. When they had part, the car was repaired and I was credited for previous charges. Very happy with service. More
by Michelle
Verified Customer
October 27, 2021
Chris was knowledgeable, patient, explained everything about the car. Spent a lot of time with us. about the car. Spent a lot of time with us. More
by pbattista
Employees Worked With
October 26, 2021
Great service fromThe staff at prestige Toyota Great service from The staff at prestige Toyota service. Always looking forward to getting my car services there Great service from The staff at prestige Toyota service. Always looking forward to getting my car services there More
by SOOJUNGLEUNGG
Employees Worked With
Other Employees :
Peter Iuculano, Ron Gwinnett, Stephen Attardo, Brian Gregory, Jonathan Vazquez, Glenn Morato
October 26, 2021
Beautiful new service center attached to the showroom. Great service representatives with very quick turn around time Great service representatives with very quick turn around time More
by GLENN88_1999
Employees Worked With
October 26, 2021
I appreciated Toyota completing my routine service and new tire exchange on that Saturday afternoon. new tire exchange on that Saturday afternoon. More
by mikefarrell7
Employees Worked With
October 24, 2021
I called on 10/07/21 regarding a service I was told I needed... it’s been over 2 wks and I’m still waiting for a call back from the service manager. That’s poor customer service. Also, I have a lease and needed... it’s been over 2 wks and I’m still waiting for a call back from the service manager. That’s poor customer service. Also, I have a lease and they are trying to ‘up sell’ me on a wheel alignment... they are known to do that even when one doesn’t need a wheel alignment . Plus I have a lease and think the car is poorly made if I need a wheel alignment in less than 18 mths or having my Rav4. Prior to this I leased a 2016 Ford Escape for 4 yrs and didn’t need a wheel alignment. Maybe I need to go back to American made vehicles?! They never made me wait for a service call. Especially 2 wks! More
by RozDee
Employees Worked With
Peter Iuculano, Ron Gwinnett, Gabi Samman
October 24, 2021
Very straight forward. This Toyota dealership had relationships with different lending institutions in addition to Toyota Financial which allowed me to get a lower payment. Had physically went to o relationships with different lending institutions in addition to Toyota Financial which allowed me to get a lower payment. Had physically went to other dealerships but they all lowballed me for my trade in but Ramsey gave me a very fair price. Would definitely come back for next lease/purchase. More
by msemel25@aol.com
Employees Worked With
