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Prestige Toyota of Ramsey
Ramsey, NJ
4,814 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,814 reviews
November 16, 2021
Booked online through the dealer’s website and when I arrived was told I didn’t have an appointment. Despite showing them the appointment in my iPhone calendar that was added by their system they insiste arrived was told I didn’t have an appointment. Despite showing them the appointment in my iPhone calendar that was added by their system they insisted I was wrong. After much back and forth they eventually did service my vehicle but it seemed as if they thought they were doing me a favor. No-one ever apologised or accepted that their system was at fault. More
by mwn
Verified CustomerEmployees Worked With
Unknown person
November 15, 2021
Very friendly, helpful and attentive. Dropping off and picking up my car was very easy. picking up my car was very easy. More
by marialav14
Employees Worked With
November 15, 2021
I like this dealership a lot. Nice personnel and an excellent operation. My main objection is with Toyota. I bought my tires from another dealership when I lived in Passaic county. I could have boug excellent operation. My main objection is with Toyota. I bought my tires from another dealership when I lived in Passaic county. I could have bought them from Costco and they would take care of my tires for free for the life of the tires. But I thought that if I used Toyota for any type of service I would be developing a relationship with the company that would benefit both of us, but no. My tires needed repairs and rotation, cost if I bought through Costco - $0.00, cost through Toyota same as if they were bought anywhere else. Now I'm not saying there should be no cost but if you want to attract and keep customers you should make them feel that they got their monies worth. More
by TONTO427
Employees Worked With
November 15, 2021
Service was good and Jeffrey was helpful in keeping me informed of what was happening with the service of my car. informed of what was happening with the service of my car. More
by EUFERS
Employees Worked With
November 14, 2021
Ridiculous service arrangements. Drop off car on Rt 17 location and jockey drives vehicle off site to service center. Should have kept the old setup. location and jockey drives vehicle off site to service center. Should have kept the old setup. More
by MURGS4871
Employees Worked With
Glenn Morato
November 13, 2021
Ryan and Victor assured that I left with a car that met my needs and was within my budget. my needs and was within my budget. More
by Diana_cassa
November 12, 2021
Overall experience is very good. Work done to my satisfaction except the “entune download error “ was not corrected. It still comes on. satisfaction except the “entune download error “ was not corrected. It still comes on. More
by FREDKURIA
Employees Worked With
November 12, 2021
Very nice waiting area Very nice customer service Easy Very nice waiting area Very nice customer service Easy access Free coffee Provided updated information Very nice waiting area Very nice customer service Easy access Free coffee Provided updated information More
by Bob
Employees Worked With
