Prestige Toyota of Ramsey

My service advisor was so nice she was kind she explained everything to me she was very helpful everything to me she was very helpful More

Great customer service. I didn’t agree too much with the dealer adjustment. Most dealers make about 65% of total profits from servicing vehicles. There’s no need to recoup lost revenues since selling new dealer adjustment. Most dealers make about 65% of total profits from servicing vehicles. There’s no need to recoup lost revenues since selling new vehicles does not largely contribute to bottom line. No need to price gouge given the limited supply. More

From the time I was greeted till the time I left every thing was great I would keep coming back thing was great I would keep coming back More

Kristina was wonderful. She was so courteous, kind and understanding. Model employee. While the service location was new she made feel comfortable and showed me where to go. understanding. Model employee. While the service location was new she made feel comfortable and showed me where to go. More

It was a pleasure taking my car in for service at the modern clean facility. Caroline was very helpful. modern clean facility. Caroline was very helpful. More

I got a good deal, friendly service, very professional and good sale person, I will continue to work with this dealer and good sale person, I will continue to work with this dealer More

Andy is the best and Ryan was so helpful with the financial end. They made it easy to buy out or lease financial end. They made it easy to buy out or lease More

Professional on time service will recommend to other’s my salesman was fantastic and polite. my salesman was fantastic and polite. More

Updated. I left a negative review. In response, the dealership claimed that I must have gotten them confused with another dealership. Then, they said that my review is rude, and needs to be removed. dealership claimed that I must have gotten them confused with another dealership. Then, they said that my review is rude, and needs to be removed. Both of these claims are not accurate, and I am addressing this in my update so that my experience is revealed. The below review is based on my actual experience with Prestige of Ramsey. I have taken my Highlander to this dealership for many, many years. Until recently, I considered myself a loyal customer. In November 2021, I contacted the new car sales office to buy a 2022 Toyota Highlander. I was greeted by an unprofessional salesman. he was only interested in my credit rating. I refused to share it, and he walked away from me. I tried another salesman, he tried the same thing. But he was a little more interested in selling a SUV so he told me that I had to pay $4,000 over MSRP. He said that all cars come with dealer add-ons, like floor mats and that I would have to buy that too. Then he said that I can not use the Toyota financing, because Toyota will not finance a car that is sold over MSRP. I asked about their inventory of cars, and he said that they are all presold, but they advertise them anyway as a way to get people into the dealership. I will have to join a waiting list, and it could take until March. So it was $5,000 over MSRP and a 4 month wait list and I had to buy dealer-installed accessories with no special Toyota financing. I want to stress that I was not treated professionally by either of these salesmen. They have contacted me, through this review process, asking me to reveal my name and stating that I am mistaken. This dealership rating tool is designed to get the truth to the public. I ended up not buying a car from Prestige Toyota of Ramsey. More

Professionals who take pride in whatever position they hold. At no time have I had any complaints. From making service appointments to service on my vehicle, I’ve been quite happy hold. At no time have I had any complaints. From making service appointments to service on my vehicle, I’ve been quite happy More