Prestige Toyota of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,787 reviews
Jeff was very through with explaining and also followed up to make the appointment for the parts that needed to be replaced and also checked to see the warranty because the part was replaced a year before. up to make the appointment for the parts that needed to be replaced and also checked to see the warranty because the part was replaced a year before. More
Everyone is friendly. The waiting area is clean and has coffee and water. The shuttle is a big plus The waiting area is clean and has coffee and water. The shuttle is a big plus More
The people there were nice and friendly and helpful. The person that I made the appointment with, who I am not sure if he is part of the dealership or a subcontractor, gave me incorrect information. The person that I made the appointment with, who I am not sure if he is part of the dealership or a subcontractor, gave me incorrect information. More
The service was complete but the message on the dashboard that I should Get to the dealership is still showing up on display. This needs to be fixed so that message doesn't show. The maintenance was not com that I should Get to the dealership is still showing up on display. This needs to be fixed so that message doesn't show. The maintenance was not complete. The maintenance is still pending. More
Jeffrey is the best - always communicative and extremely helpful ! The consummate professional - glad to be his customer helpful ! The consummate professional - glad to be his customer More
Unfortunately I was highly disappointed with the dealership attitude toward "customer satisfaction". I knew exactly what the problem was that needed to be fixed (sunroof water leak into driver side dealership attitude toward "customer satisfaction". I knew exactly what the problem was that needed to be fixed (sunroof water leak into driver side floor) and was still charged a $199 diagnostic fee along with an additional $415 labor fee with no hours, typically SOP. Leak was satisfactorily fixed but highly disappointed with management attitude. More
I like to keep my car in good shape. Nothing causes more breakdowns and flat tires than not keeping on top of car problems. When I bring my car to Prestige Toyota, they always check fo Nothing causes more breakdowns and flat tires than not keeping on top of car problems. When I bring my car to Prestige Toyota, they always check for everything and even show pictures or videos of the problems so I can see it's a problem. Caroline always checks the things found and let's me know which ones are critical for safety and which can wait so I can keep my budget in tact while having peace of mind about driving my car without worry of major issues. More
The service was the best as always. Rob provided us the best option for our budget and on time. This is our third car with Prestige Toyota of Ramsey and we are highly recommending it. Rob provided us the best option for our budget and on time. This is our third car with Prestige Toyota of Ramsey and we are highly recommending it. More