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Prestige Toyota of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.6
4,787 Reviews
As the largest volume Toyota dealer in the New York region in 2013, Prestige Toyota has turned thousands of Toyota buyers into long-standing, loyal customers since 1997. We strive to provide superior customer service, and our professional staff is committed to fulfilling each customer’s needs – not only at the point of purchase, but throughout their entire experience.Prestige is a highly regarded Toyota dealer that caters to customers from all over the tri-state region of New Jersey, New York, and Connecticut.
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1096 NJ-17

Ramsey, NJ

07446

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Showing 4,787 reviews

August 22, 2023

The people are very helpful. The work done on my car was good. The physical location is quite comfortable. More

by Lyle Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 22, 2023

Excellent service. Nice place and friendly people .my next car I will buy there for the good service More

by Juan sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your feedback! We appreciate your kind words.

August 21, 2023

Blake went above and beyond to help me with my car buying experience! The car was detailed to perfection. Nothing but a great experience. More

by JOHNNAELLIS4020
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your experience with Blake. We are so glad that he was so helpful during your visit!

August 21, 2023

It was a good experience the salesman was great and efficient. Would recommend to a friend. More

by np0916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Montes, JEFFREY LOWER
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Aug 21, 2023 -

Prestige Toyota of Ramsey responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

August 19, 2023

Dealership is very thorough we are pleased with the services. See you ver soon. Thank uo More

by geormyra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine broer
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Aug 19, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

August 19, 2023

Mr Cicero did a great job recommending and explaining the work and time necessary to complete it. More

by Accord
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Caroline Siderias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2023 -

Prestige Toyota of Ramsey responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

August 19, 2023

I brought my 2017 Tacoma in to have clutch assessed for wear as I am giving it to my daughter. Technician looked at bottom of transmission on lift and suggested replacing clutch , pressure plate, and flywh More

by Borenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Cicero
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2023 -

Borenm responded

I brought my 2017 Tacoma in to have clutch assessed for wear as I am giving it to my daughter. Technician looked at bottom of transmission on lift and suggested replacing clutch , pressure plate, and flywheel (all unseen). He also looked over entire car for things they could “fix or replace”. Then quoted me over $9,000.00 for clutch assembly (new parts for top of line heavy duty upgrade including flywheel, plate, disk, plus bearings, seals hydraulic line is less than $1000). A clutch replacement (I’ve done half a dozen in my life in my driveway before I became disabled) takes 2-4 hours. So that’s 2 to 4 thousand an hour Prestige was going to charge me! Plus they offered to fix all the stuff they apparently spent the time they said they’d spend assessing my clutch disk (they charged $200 for that) for another $2500. In my opinion this place is a rip off preying upon people who don’t know better. Avoid like the plague.

Aug 22, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize for your less-than-satisfactory experience. At our dealership, customer satisfaction is our top priority and based on your review it seems we missed that mark. We’d like the opportunity to speak with you. Please call us at (551) 252-4147 to discuss this further.

August 19, 2023

Ask for Chris D'Onoforio, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an More

by dallas_hubner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris D'Onofrio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience. We are so glad that Chris D'Onoforio was very helpful with your needs!

August 18, 2023

It was a fast service and I was kept in the know about all work that my car needed. More

by rtedeschi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elena O'Hair
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Aug 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 18, 2023

The best nice peoples nice location very clean d they are fast and I’m so happy More

by PAULMARTHAZ6@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena O'Hair
Report | Print
Aug 18, 2023 -

Prestige Toyota of Ramsey responded

Thank you for sharing your five-star experience. We are thrilled to hear that our team was so helpful with your needs!

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