Prestige Toyota - NY

My lease vehicle from Prestige had met it's mileage limit and I was 3 months shy of maturity so I went in to discuss my options and drove out a few hours later with an awesome new lease on a new car (same ma and I was 3 months shy of maturity so I went in to discuss my options and drove out a few hours later with an awesome new lease on a new car (same make and model Rav4 Limited). As before the service was fantastic. They couldn't have made the experience easier and the lease deal was excellent. Even the staff who weren't assisting me with the transaction were super friendly and the whole experience was A+++++. My experience with George as a salesperson before was great and I was really happy he was still there doing his usual fantastic job. This is a great dealership. They always bend over backwards to give their very best service. I highly recommend them to anyone looking for a new car. More

I have used Prestige Toyota in Kingston NY since 2003 when we first purchased our first Prius. The service department is excellent and truly cares about their customers and provides the best service I ha when we first purchased our first Prius. The service department is excellent and truly cares about their customers and provides the best service I have ever experienced. Their sales staff is well informed and is familiar with the vehicles they sell. More

Not only was I treated with a great deal of respect, I was honestly informed about the vehicles and the best choice for me without any purchase pressure whatsoever! Everyone was very friendly with me as was honestly informed about the vehicles and the best choice for me without any purchase pressure whatsoever! Everyone was very friendly with me as well as with each other, very patient with my endless questions, very knowledgeable about the vehicles and local comparisons, and I've never felt so secure about a vehicle purchase or had a more pleasurable dealer experience! More

I can not overstate the excellent quality of service I received here. From the minute I walked in, I was treated with a very personal level of service; more than just as a potential sale. Micheal provid received here. From the minute I walked in, I was treated with a very personal level of service; more than just as a potential sale. Micheal provided excellent service, showing complete transparency throughout the process. And when I had a financing issue arise, the staff went to work to get me a lower rate. Very pleased with the level of service and quality I received here and would highly recommend this dealer to anyone looking for a new or used Toyota. More

We would definitely recommend working with these young women. I had just finished paying off my car when I totaled it in a snow storm!!!! So when we went looking for a car I knew I didn't want a new car o women. I had just finished paying off my car when I totaled it in a snow storm!!!! So when we went looking for a car I knew I didn't want a new car or to have huge payments again. Susan was our sales person. When she said she had only been working there for a few months, I have to admit I was nervous. But she was such a sweet, friendly and professional sales person who actually worked with us til we reached a deal. When we went to do the paperwork and the financial side of the deal, we met another young woman named Elizabeth Shapiro. Again friendly, helpful and professional!! She actually almost made it painless to sign the contract and hand over our cash!! When we are in the market for another car and with two college age daughters, you never know when that will be, we will definitly come back to Prestige Toyota and look for Susan and Elizabeth to help us again. Thank you...Debbie & Mark More

I wanted to trade my Toyota corolla in for a Rav4 and was upset with the service at another dealer. I felt they didn't care if they made a sale or not. They gave me no other possible options like offering to upset with the service at another dealer. I felt they didn't care if they made a sale or not. They gave me no other possible options like offering to look at the pre owned or even a new Rav4. I could not believe they let me walk out of the dealership. Not only was the sale consultant friendly (Robert Rolleri) He treated me like I was a family member or close friend. Prestige Toyota gave me more for my trade than the other dealer, and I felt so comfortable with the whole process in buying my car. Everyone I came in contact with (directly or indirecly) was very friendly. I would recommend this dealership to anyone in search of a new or used car. More

I got into an accident in January, and my car was totaled. I needed another car right away to get to work everyday. I wanted to keep with Toyota as it saved my life. After a quick research in interne totaled. I needed another car right away to get to work everyday. I wanted to keep with Toyota as it saved my life. After a quick research in internet about cars and dealers, Prestige Toyota had very good ratings, and the car I was looking for. My brother initiated the transactions for me with Mr Robert Rolleri, who was extremely helpful and friendly. My brother who doesn't like bargaining act very much told me that it was one of the most pleasant bargaining experience. We were happily thrilled to know how important is customer satisfaction to them, when the little bruise on the car was immediately taken care of within hours of noticing it. With a recent experience of buying a car at a different place, I could easily realize how better was this place and would definitely recommend it to all my friends. More

Being a middle aged female in the market for a new Being a middle aged female in the market for a new vehicle is not an easy position to be in. Granted, many people do not understand, or care to, Being a middle aged female in the market for a new vehicle is not an easy position to be in. Granted, many people do not understand, or care to, for that matter, the workings of engines, transmissions and so on, but I am not your average person. Far from a first time buyer, I did my homework prior to visiting Prestige. I had prepaired myself for the usual, "Oh look, there's hooks for your grocery bags, and 4 cup holders" line, which make me absolutely irate! But, instead, I was treated with no bias, and not directed, but actually listend to, by Robert Rolleri. This was by far, the best experience I've ever had, in regard to buying a new vehicle. Robert was professional and easy to talk to. He didn't try to talk me into more options, instead, he asked what I was looking for, and said, "let's see what we've got, that you might be interested in." Within a few minutes, I had selected a Prius and today I drove home in it. The transition from my previous ride to this one was easy and stress free. It's the first time I walked into a dealership and didn't have people walk past me to talk with my husband. It's the first time I wasn't spoken to by a salesman like I didn't know the difference drivetrains and choo choo trains. This didn't stop with Robert, though. I was introduced to the service department manager, Eric, and customer service representatives as well. I was dealt with professionally and as an individual, and they will have my business for a long long time! More

I am 24 years old and starting law school in the fall so, financially, it is one of the worst possible times to have my car completely die on me. So, of course, it did. I found myself in a position where I financially, it is one of the worst possible times to have my car completely die on me. So, of course, it did. I found myself in a position where I needed a cheap, reliable car, but I also didn't want to throw away money on a junker. I was looking for something fairly new, in the $9,000 - $12,000 price range, and with a warranty. I checked a couple other dealerships before I went to Prestige and everyone said the same thing: "You're asking too much. You either need to raise your price or drop your expectations." I was starting to lose hope when I walked into Prestige. I met Rob and I explained to him what I was looking for. Rather than looking at me like I had 3 heads, he said that it was a tall order, but he'd do his best to help me. He then sat down with me and combed through their website, explaining to me the pros and cons of each car, always keeping in mind my financial constraints. He laid out several options, clearly articulating the differneces in terms understandable to the most novice of car purchasers. In the end I walked out of there with a sleek black '07 Toyota Corolla, covered by a 100,000 mile warranty, and well within my price range. Not only did the Prestige team help me find my perfect car, but they helped me figure out the best way to finance it. They are professional, friendly, well-informed, and hands-down the best car dealership in the area. More

All I the employees that I came in contact with at this dealership were excellent. They were very polite and did not try to push the sales of their products. This is the third car that I have purchased f dealership were excellent. They were very polite and did not try to push the sales of their products. This is the third car that I have purchased from Prestige of Kingston and I highly recommend the dealership and the Toyota cars which they sell. The salesman, Evan Hunt, gave an excellent presentation of the 2010 Prius and its numerous features. He was quick to answer any questions and was of great help. Paolino Bastone, Jr.was very professional and quickly moved me through the paper work after the purchase was made. Chuck Dee, the Service Manager, is definitely an asset to Prestige of Kingston. He is very courteous and assumes that the customer is always right. It is a pleasure to do business with Prestige and the people mentioned above. More