Prestige Toyota - NY

Gerry Fraenkel of Prestige Toyota, Kingston, N.Y., found not only the best priced vehicle, but one in the best condition for our needs. Thanks Gerry! not only the best priced vehicle, but one in the best condition for our needs. Thanks Gerry! More

Gerry Fraenkel is an excellent representative of your company-friendly, knowledgeable, helpful, with practical advice, pointed out all features of new car, was flexible with my illness on delivery day company-friendly, knowledgeable, helpful, with practical advice, pointed out all features of new car, was flexible with my illness on delivery day More

I am very pleased with the service I received at Prestige Toyota Dealership. My sales rep, Kyle Hermance, assisted me with my purchase of a 2018 Camry in a remarkable way. He worked very hard to get my appli Toyota Dealership. My sales rep, Kyle Hermance, assisted me with my purchase of a 2018 Camry in a remarkable way. He worked very hard to get my application approved within one day. I was so happy to walk out with my Camry the next day. I would recommend Kyle to anyone who is interested in making a purchase at this dealership. More

I bought a 2018 Highlander. Gerry Fraenkel was incredibly helpful. He helped me through the whole process and was available when I needed him. He was knowledgeable and clear. Great experience. helpful. He helped me through the whole process and was available when I needed him. He was knowledgeable and clear. Great experience. More

Had great help and like working with them been to them before and wanted to use them again and always have the best deals around and Kyle hermance is a great salesman was great and answered all my questio before and wanted to use them again and always have the best deals around and Kyle hermance is a great salesman was great and answered all my questions More

I just purchased a 2021 Toyota RAV4! Totally excited! Gabby was awesome to work with she made this whole process easy thanks again for everything Gabby was awesome to work with she made this whole process easy thanks again for everything More

Our thanks to Gerry for the professional advice and experience you brought to our car shopping experience. We unexpectedly had to buy a car (and had done our research) but he immediately summed up our experience you brought to our car shopping experience. We unexpectedly had to buy a car (and had done our research) but he immediately summed up our situation, drilled down to what we were looking for and made the whole process very easy for us. More

I went to the dealership last week to buy my fourth vehicle in 7 years. I have purchase 3 previously and currently have 3 vehicles service by Prestige Toyota of Kingston. I walked into the showroom an vehicle in 7 years. I have purchase 3 previously and currently have 3 vehicles service by Prestige Toyota of Kingston. I walked into the showroom and was ignored for at least 10 minutes by 3 sales people. No acknowledgement of my presence was given, I approached one of the employees and politely said "excuse me" He ignored me. Two more times I repeated myself and was ignored. He did not even turn his head and at this point I was standing just 10 feet away. He finally turned toward me and started to mock me. On my way out I spoke to the woman in the office who listened but was actually sharing a laugh with the employee at my expense. I will never set foot in that dealership again and will no longer have my 3 Toyotas serviced there. Shame on you Prestige. You lost a loyal longtime customer More

Gerry was our salesperson and he was terrific! We didn't want a lot of bells and whistles and he understood immediately what sort of buyers we were. He helped us find the perfect car, and then when we reali want a lot of bells and whistles and he understood immediately what sort of buyers we were. He helped us find the perfect car, and then when we realized we wanted a different color he accommodated our wants with cheer and zero issues. I would absolutely recommend this dealership-- everyone was superb, including Kayla who helped with the complicated-made-easy process of registration and insurance and the incredibly thoughtful woman who dealt with all our financing (I cannot find her name anywhere on the website) But she was terrific and very honest and helpful as well. Gerry was a gem. thank you prestige Toyota-- I like forward to a long and beneficial ease of a relationship... More

Gerry Fraenkel was very helpful to me in showing, preparing and test driving a 2018 Highlander which I then purchased. Kayla was great in going over all the controls that were new to me. Overall I ha preparing and test driving a 2018 Highlander which I then purchased. Kayla was great in going over all the controls that were new to me. Overall I had a very good experience at Prestige Toyota. More