Prestige Subaru of Turnersville NJ

Fantastic My wife and I came to your dealership continuing our search for a new vehicle. We weren't intending on making a purchase at that time. After we spoke My wife and I came to your dealership continuing our search for a new vehicle. We weren't intending on making a purchase at that time. After we spoke with Harry and he took us for a test drive, we were sold. Harry is very knowledgeable and great with people. We ended up buying our new car and Harry made what could've been a painful process, extremely easy. Thank you Harry!! More

Returning Customer Miguel Miranda was very helpful. He helped us find the car that we were looking for at a payment we could afford. Thank you Miguel! Miguel Miranda was very helpful. He helped us find the car that we were looking for at a payment we could afford. Thank you Miguel! More

Exceptional Service Never bought a Subaru before or been to this dealership. I was very impressed with the service from the salesman and the back office. Very professio Never bought a Subaru before or been to this dealership. I was very impressed with the service from the salesman and the back office. Very professional, nice and no pressure. I would recommend them in a heartbeat. More

Why Stress, But from the best From the moment I called this place they treated me like nothing but family starting from the internet sales manager Joe Torres the fincance manger E From the moment I called this place they treated me like nothing but family starting from the internet sales manager Joe Torres the fincance manger Erik Wark right down to my salesman Antonio Guzman. This is the first time I've bought a car from a dealership and you always hear of horror stories of salemen but I was truly amazed by how honest and resceptful and Genuine these guys were, they went above and beyond to help meet my needs an make sure I was taken care of, Great Company, I'll definitely be back in the future and recommend this car dealership to everybody under the sun, Don't Stress Buy From The Best More

Absolutely no customer service skills Today, July 20, 2018, I went to the Prestige Subaru dealership in Turnersville, NJ to trade in my 2015 Subaru XV Crosstrek for a 2018 Subaru Crosstrek Today, July 20, 2018, I went to the Prestige Subaru dealership in Turnersville, NJ to trade in my 2015 Subaru XV Crosstrek for a 2018 Subaru Crosstrek. I received an email from Prestige's "online sales manager" Joe Torres in early July. The email concerned upgrading to a 2018 model for near what I am already paying. Today I decided to go, with the intention of doing a trade (emptied everything from my Crosstrek). When I arrived at 10:58 am, I walked around the front lot and all they had were used vehicles. I walked to the back lot, where I had found my 2015 Crosstrek three years ago, I saw four Crosstreks. A representative of Prestige was walking and asked if anyone was assisting me. I responded "no" and asked it these were the only Crosstreks. He mentioned there may be some elsewhere and that they were quick sellers. Then off he went. I walked around the lot for 40 minutes waiting to be assisted. I found a Crosstrek I was interested in and also became interested in an Outback model they had. Since nobody came to assist me after 40 minutes, I left, with my 2015 Crosstrek and a distaste for Prestige. When I arrived back home, I went to the email Mr. Torres sent me and replied to it with a description of my experience. Some time later, I had a voicemail from Mr. Torres asking me to give him a call to discuss what happened. I called Mr. Torres and in the first 20 seconds of our conversation he told me I should have called to set up an appointment so something like this wouldn't happen. He said 98% of customers call. After he said this I kept silent for a few seconds, wondering why I was suddenly to blame for their lack of service or consideration. When I didn't respond, Mr. Torres asked if I were still there. I let him know I was but I still couldn't fathom how a "manager" could blame the customer. The call was disconnected and I went back to the email and again replied to it pointing out that the invitation read call or stop by. He then responded he only wanted to "get involved to set up an appointment to meet with our Subaru sales manager". Before they can get me to buy a car, they need to repair their xxxx-poor service skills. You don't ask someone if they are being assisted and then disappear when they say "no". You don't blame the customer for not making an appointment when the initial email read to "call or stop by". More

Knowledgeable and friendly service Harry was nothing but helpful and full of knowledge when finding the car I needed along with providing plenty of options and pricing. Highly recommend Harry was nothing but helpful and full of knowledge when finding the car I needed along with providing plenty of options and pricing. Highly recommend speaking with harry! He goes over everything in detail and gives you his best deal More

Outstanding!! My wife and I stopped in over the weekend to help my mom purchase a newer car. She purchased a 2015 Legacy. We arrived shortly before they were suppos My wife and I stopped in over the weekend to help my mom purchase a newer car. She purchased a 2015 Legacy. We arrived shortly before they were supposed to close and were greeted in a very friendly manner. Jason Cohen was our salesman and he was outstanding. He took the time with my mom. There was no pressure, no rush and no pushy sales tactics. He was very friendly, patient and professional. He stayed late after closing hours to finish her deal with us without an attitude or even a hint of trying to rush us out of there. I can’t say enough good things about the dealership, the staff and the experience as a whole. This is how car buying should be!! More

buying a Forester This was a car that sold itself -- we replaced a beloved 14 year old Forester with a 2018 with 9500 miles. Our salesman, Harris Schulman, treated us l This was a car that sold itself -- we replaced a beloved 14 year old Forester with a 2018 with 9500 miles. Our salesman, Harris Schulman, treated us like old friends. He has a great sense of humor which matched our own. He really understood our needs and worked long and hard (and patiently!) to meet them. We had his full attention. He never tried to rush us or to attend to other business. When we finally agreed on the deal it came out better than he promised -- the lower than anticipated interest rate lowered our monthly payment. When we dealt with business manager Jennifer Pinto I was expecting the worst but she was a dream. She went through our paperwork efficiently and pleasantly. She told us about all of the options for extended service plans but she placed us under absolutely no pressure to buy anything else and we did not. The whole experience was remarkably pleasant from start to finish. More

Amazing staff I came in to purchase a car with the dealer and they couldn’t have been more helpful. My salesman Antonio did not act like a “sales” man at all. He co I came in to purchase a car with the dealer and they couldn’t have been more helpful. My salesman Antonio did not act like a “sales” man at all. He couldn’t be more courteous and made the transition of my trade into my Forester. I can’t say enough about everyone. They felt like family. From the moment I walked in I was treated with kindness and was treated like a person not a dollar sign. All the staff here goes above and beyond from the moment you arrive until you leave. Thank you for everything More

Wonderful experience!!! This dealership went above and beyond what I expected! Jason was wonderful! He was very helpful and never made me feel rushed or pressured in any of m This dealership went above and beyond what I expected! Jason was wonderful! He was very helpful and never made me feel rushed or pressured in any of my decisions. He helped me to drive off in a wonderful car at a fantastic deal and I am thrilled!!! I will recommend Prestige and Jason to my family and friends for sure. More