Prestige Mitsubishi

Very pleasant + informative from the first welcome in to the dealership. Mike was very informative and helpful, and kept me updated on the vehicle I was interested in. A very seamless + lovely experience! the dealership. Mike was very informative and helpful, and kept me updated on the vehicle I was interested in. A very seamless + lovely experience! More

Ruben and his team went above and beyond to help me. Ruben was kind, understanding, personable, and patient Ruben was kind, understanding, personable, and patient More

Michael helped me. Very upfront, honest and understanding. Was able to work with my budget and get me into the vehicle I wanted Very upfront, honest and understanding. Was able to work with my budget and get me into the vehicle I wanted More

It has been an absolute breeze so far for the entire process. It has gone so much quicker than i hoped process. It has gone so much quicker than i hoped More

Jose was my salesperson and customer service was amazing couldn’t have had a better experience purchasing my new car. recommend Jose 100% couldn’t have had a better experience purchasing my new car. recommend Jose 100% More

Got exactly what I wanted. No hassles. I'd recommend prestige Mitsubishi to anyone looking for a new or used car. No hassles. I'd recommend prestige Mitsubishi to anyone looking for a new or used car. More

Excellent service! Everyone was friendly and professional. I had a great experience and would recommend Everyone was friendly and professional. I had a great experience and would recommend More

Muchas gracias Jose por todo su servicio en estos años por mi 4to carro este año,siempre amable y paciente con cada pregunta,súper recomendado mil bendiciones.gracias. por mi 4to carro este año,siempre amable y paciente con cada pregunta,súper recomendado mil bendiciones.gracias. More

No hassle, fair deal, Mike P. took care of me from walking in the door until I left in the car I wanted. Great place, great guy. took care of me from walking in the door until I left in the car I wanted. Great place, great guy. More

From the start, their process was frustrating. Simple requests like getting a VIN, a Carfax, pricing, or seeing what inventory fit my criteria were always met with, "You have to come into the deal Simple requests like getting a VIN, a Carfax, pricing, or seeing what inventory fit my criteria were always met with, "You have to come into the dealership." Dragging me in for a 30-to-40-minute drive just to get basic information was bad enough, but what followed was completely unacceptable. Before handing over a $2,000 deposit on the 17th, we established a clear deal: the deposit would hold the car while it got serviced. Once finished, I would test drive it to see how the repair went. Yes, I openly voiced some doubts about the vehicle's price and condition, but the explicit agreement was that my deposit held the car so I could evaluate it after it was properly fixed. If I still didn't like it post-service, I could take my deposit back. Nobody here is on the same page. One staff member tells you one down payment requirement, and another gives you a completely different number. I was confirmed via text that paying by check was fine, only to be told later by someone else that they couldn't accept a check. The most unprofessional part happened today. I spent the entire week communicating with them daily—trying to line up schedules, securing car insurance, and discussing financing. Even with doubts, I was actively moving forward to see how the car was fixed per our agreement. They told me to come in between 9–10 AM today. Twenty minutes later, they claimed it needed another repair because they ordered the wrong part (a steering shaft), and then dropped the bombshell: they sold the car to someone else. It is completely wrong that not a single person had the courtesy to inform me they were backing out or selling the car to someone else—especially while holding my $2,000 deposit and speaking with me every single day. I wasted endless hours driving back and forth, burned a day off work, and dealt with constant misinformation More