478 Reviews of Prestige Imports - Service Center
Q-5 Checkup The work done was warranty work - 15,000 mile check up. Cory is my service rep and he always does a great job. Thanks Cory. The work done was warranty work - 15,000 mile check up. Cory is my service rep and he always does a great job. Thanks Cory. More
Terrific personalized & professional service! The Porsche service team, led by Dave Stribling, is the absolute best! They got me in and out on time, and did correctly exactly what was requested. The Porsche service team, led by Dave Stribling, is the absolute best! They got me in and out on time, and did correctly exactly what was requested. More
55,000 Mile Service I had to move my appointment and while confirmed on the phone it was not moved. When I showed up the error was quickly identified and corrected seaml I had to move my appointment and while confirmed on the phone it was not moved. When I showed up the error was quickly identified and corrected seamlessly. The service was performed as scheduled, at the price quoted. Delivery was simple and car was washed and ready when promised. More
Great Service I had a coil go bad last week and had to have the Cayenne towed to Prestige. Since the shop was booked for a few days, Trace arranged for a loaner. I had a coil go bad last week and had to have the Cayenne towed to Prestige. Since the shop was booked for a few days, Trace arranged for a loaner. When I came back to pick it up I noticed the Check Engine light was still on after I'd driven a few miles away. So I turned around and brought it back. It turned out that the O2 sensor fuse had also blown (along with the fuel pump fuse that they'd already replaced), so nothing serious. I think Trace was embarrassed that the tech hadn't caught it before the car left, but it wasn't that big a deal to me. Overall, he gave me fantastic service! More
Awesome experience!! Great customer service. The staff was very professional and friendly! This is the only place in town I'll have my Porsche and Audi serviced. I'll c Great customer service. The staff was very professional and friendly! This is the only place in town I'll have my Porsche and Audi serviced. I'll continue to take all my business to Prestige in the future!! More
Service Beyond Excellance I have a 2014 A5, was driving and light came on within a few minutes tire not frame just tire went down the road, had to emergency stop. Phoned Audi i I have a 2014 A5, was driving and light came on within a few minutes tire not frame just tire went down the road, had to emergency stop. Phoned Audi immediately for their Road Side Service, the police were there first but Road Assistance was there within 45 minutes, after taking to Service I was immediately given keys to loaner FREE of charge. To date my car yes is still there but service was amazing especially COREY and now with collision needing more work than anticipated. Alex has been wonderful as well, something keeps coming up so it went from 2 weeks now maybe will be another 3 before I get my car back. However the ENTIRE dealership has stood behind their product, this is my 2nd Audi and I can tell you won't be my last. FANTASTIC customer service all around from sales to service, they always go the extra mile! More
Excellent Customer Service I purchased my Audi from Prestige and have used their Service Department for all work on my car. They are friendly and dependable. Recently, Matt Kur I purchased my Audi from Prestige and have used their Service Department for all work on my car. They are friendly and dependable. Recently, Matt Kurtz assisted me and I was not disappointed in the exceptional service. Also, the technician stayed late to work on my car and that was much appreciated. I would definitely purchase another Audi from them as well as continue to use the Service Department. More
Tying Service Excellence to Overall Ownership Experience Service, product knowledge, and track day advise and expertise are what round out the purchase experience. The car will keep me loyal to Porsche but Service, product knowledge, and track day advise and expertise are what round out the purchase experience. The car will keep me loyal to Porsche but the dealership experience is what sets Prestige apart. More
Good service As always, working with Prestige Imports is a nice experience when going in for service. Loaner cars are good, service is done on time, and I never As always, working with Prestige Imports is a nice experience when going in for service. Loaner cars are good, service is done on time, and I never have an issue afterwards. Thanks! More
My preferred Audi dealer This is my preferred Audi dealer. Whenever possible I bring my card here for service and it's a 6 hour drive to do so. I'm always treated respectfully This is my preferred Audi dealer. Whenever possible I bring my card here for service and it's a 6 hour drive to do so. I'm always treated respectfully here and the staff has often gone above and beyond to ensure a pleasant experience. More