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Prestige Imports - Service Center

Lakewood, CO

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478 Reviews

478 Reviews of Prestige Imports - Service Center

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February 01, 2016

Best dealership we have ever experienced anywhere Every time we visit Prestige Imports, the experience and interaction we have with the entire staff remains beyond comparison, not just within the real More

by Daniel Sinawski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Robinson and Justin Adis
Mar 07, 2016 -

Prestige Imports responded

We appreciate your kind words. Thank you for taking the time to leave a review.

February 01, 2016

Lenny was a great help M service adviser Lenny was a great help. Things went smoothly. Lenny had my loaner ready quickly and my car was done when he said it would be. More

by Bjmdmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny Buscemi
Mar 07, 2016 -

Prestige Imports responded

We do what we can to be respectful of your time. Which makes us even more grateful that you took the time to leave us a review. Thank you.

January 27, 2016

World Class Service Matt Kurtz my service advisor always gets me in and on my way, keeps me updated and conducts himself with professionalism. A real asset to Prestige an More

by QuattroGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kurtz
Mar 07, 2016 -

Prestige Imports responded

On behalf of Matt, and the rest of the Prestige Imports staff, thank you for taking the time to leave a review.

January 25, 2016

2012 A-6 Premium Plus multi media repair. Great, courteous and responsive service. Corey and service manager were great. The car had been damaged and Audi service personnel coordinated with bo More

by semcwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey and Service Manager.
Mar 07, 2016 -

Prestige Imports responded

One of the perks of being a Prestige Imports customer is that you have access to Service, Parts, Collision, and Sales all backed by the manufacturer. Plus we offer valet and four customer appreciation events a year. Our main goal is to build a relationship and keep your vehicle on the road for many miles into the future. Thank you for taking the time to leave a review.

January 23, 2016

Good experience Ethan & Trace were great to work with and took great care of my car. The mechanic was great also. I would highly recommend this service team. More

by Porsche owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan & Trace
Mar 07, 2016 -

Prestige Imports responded

We appreciate your endorsement and look forward to keeping you on the road for many miles to come. Thank you for taking the time to leave a review.

January 22, 2016

Danny S Danny S in the service department went over and above what anyone would do to make sure my car was taken care of. Though it took several weeks, prob More

by Susi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Scheidt
Mar 07, 2016 -

Prestige Imports responded

We thank you for your patience and understanding. Unfortunately, not all services can get in and out in a day but we have taken steps (like the expansion of our loaner fleet) to better serve our customers. Thank you for being such a longtime customer. We look forward to the opportunity to continue earning your business. Thank you for taking the time to leave a review.

January 15, 2016

Great service experience! I had not visited Prestige for some time since I had sold my Porsche quite a few years ago, but it was a pleaure to visit again with my new Audi. Th More

by CharlieQ5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 18, 2016 -

Prestige Imports responded

Your comfort is our main priority. Thank you for taking the time to leave a review.

Mar 07, 2016 -

Prestige Imports responded

We are glad to have you back. Thank you for taking the time to leave a review.

January 14, 2016

Delivered quality service Matt and John were diligent and knowlegdeable about what my needs were before I arrived. They delivered great service and follow up. Couldn't have ask More

by Mark O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, John
Jan 18, 2016 -

Prestige Imports responded

We want to be a dependable resource for you and look forward to continuing to provide you with great service. Thank you for taking the time to leave a review.

Mar 07, 2016 -

Prestige Imports responded

It was our pleasure. Thank you for taking the time to leave a review.

January 11, 2016

Prestige Service Outing Great experience, Bob was great, called to check in first day, and next when it was ready. They are fast, efficient, great loaner car (just like mine More

by Classy Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Jan 18, 2016 -

Prestige Imports responded

You certainly are very important to us - without the people who make up the Prestige Imports family we'd have no purpose. Thank you for taking the time to leave a review.

Mar 07, 2016 -

Prestige Imports responded

We treat you like an important person because you are - our customers are part of our family. Thank you for taking the time to leave a review.

January 08, 2016

They lost my key The only reason I'm rating a four instead of five is because I got a call saying my key was lost a few hours after I dropped off my car to be serviced More

by Sperez94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Staff
Jan 18, 2016 -

Prestige Imports responded

We are certainly sorry for the inconvenience and worry that must have caused and we appreciate you taking the time to rate us and for explaining why you rated us the way you did.

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