Prestige Imports - Service Center

Great customer service Paul is my service provider and always provides excellent care to me and my Audi. I appreciate his thoroughness and consideration for my time. The cou Paul is my service provider and always provides excellent care to me and my Audi. I appreciate his thoroughness and consideration for my time. The coupons I receive from prestige help with the service costs (which can be quite costly). More

Going above and beyond Danny in service was very informative and professional as well with amazing customer service. Troy Hagstead in sale always going above and beyond w Danny in service was very informative and professional as well with amazing customer service. Troy Hagstead in sale always going above and beyond with customer service. More

Car side-swiped by bus is no fun but Robert and the staff at the Prestige Collision Center certainly made the repair experience effortless. They set appointments so I could have the but Robert and the staff at the Prestige Collision Center certainly made the repair experience effortless. They set appointments so I could have the car estimated in a timely way, and took the car and had it repaired on time and expertly refinished! Robert called me along the way with updates and managed the process with RTD's insurance company and estimators! Thank you Robert and Prestige! More

Chrome Trim Adjustment Actually, I just came in to get a piece of chrome trim on the drivers side (door sill) adjusted so it aligned from the front door through the rear win Actually, I just came in to get a piece of chrome trim on the drivers side (door sill) adjusted so it aligned from the front door through the rear window past the C pillar. I thought it would be a warranty item or related to the driver's window replacement that I had performed at Prestige last year (the trim had been aligned properly previously). I was told when I picked up my car that it needed to go to the body shop and have the hinges adjusted and it was not covered either by warranty or the result of the window replacement. More

20,000 Mile Service Called in and scheduled my 20,000 mile service, they were able to get me in a week and a half later. I was provided a loaner for the time with out my Called in and scheduled my 20,000 mile service, they were able to get me in a week and a half later. I was provided a loaner for the time with out my vehicle, service was done quicker than expected. Great experience all around. More

Great 35,000 Mile Service I emailed my regular service advisor to schedule a 35,000 service for my S4 and got a very quick response from service manager filling in. After a fe I emailed my regular service advisor to schedule a 35,000 service for my S4 and got a very quick response from service manager filling in. After a few emails back and forth, after hours mind you, working out a time that worked for me I was setup with a perfect drop off time and a reserved loaner vehicle. Service was completed quickly but I was able to make it back to the dealership before closing and they were totally fine with me keeping the loaner another day. Pickup was great with my car waiting for me the following morning. More

Prestige Imports Audi is world class The service from Prestige Imports Audi has been nothing but excellent. The folks at this dealership are always friendly, courteous, professional. Ever The service from Prestige Imports Audi has been nothing but excellent. The folks at this dealership are always friendly, courteous, professional. Everyone there is at the top of what they do - everyday. Thanks for being there for us. More

Wipers Service tech promptly helped me select the correct replacement wipers. He personally directed me to parts and installed the wipers himself. Overall ex Service tech promptly helped me select the correct replacement wipers. He personally directed me to parts and installed the wipers himself. Overall exceptionally good service. More

All good. Got in right at the scheduled time and work was completed earlier than I expected. Staff is courteous and professional. Service environment is clea Got in right at the scheduled time and work was completed earlier than I expected. Staff is courteous and professional. Service environment is clean and organized. More

Great service - easy to work with ! My first time in and they were great to work with - easy to schedule and they did the work quickly and went the extra mile to ensure all was done well My first time in and they were great to work with - easy to schedule and they did the work quickly and went the extra mile to ensure all was done well. As well, they walked me over to get the extra part u had ordered - new mats - and that was installed for me too ! Thanks :) More