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Prestige Imports - Service Center

Lakewood, CO

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478 Reviews

478 Reviews of Prestige Imports - Service Center

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October 26, 2016

Trustworthy! After taking my car to a couple private garages and getting crazy quotes for $9,000 to $25,000 worth of work that needed to be done (including nearly More

by nojobike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Valeruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2016

Above and beyond Energetic, efficient and effective when it comes to all aspects of their Service Dept Service repair estimated costs were only $5.00 difference. Eas More

by Boxster04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trace Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Valeruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2016

Service Department very Attentive I've been to Prestige Imports several times for service. Each visit has been an excellent experience. Trace treats each customer interaction with a se More

by Boulder Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trace Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Valeruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2016

Tires changed. Prompt attention at check in. Service completed in about 2 hrs, 15". Seemed a bit long, but guess ok. No concern about this visit, but when havin More

by Noamother
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristin Jones
September 27, 2016

Good experience at Prestige Imports! Great place to take the classic Audis for service. Matt Kurtz is friendly and accommodating advisor in a busy environment. Aaron, Bob and Tom know how More

by typhoon3035
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kurtz
September 22, 2016

Speakers Great job! I was in and out within a few hours and got a nice loaner while I was waiting. There was a nice R8 in the showroom to look at. More

by Jb1080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Scheidt
September 16, 2016

Front brake rotors and pads replaced. The service on my vehicle was completed as scheduled. Matt, our Service Representative, was professional and extremely helpful throughout the entire More

by Audacious2010
Recommend Dealer
Yes
Employees Worked With
Matt Kurtz
September 10, 2016

Trunk motor replacement Corey was there when I got there, got the paperwork ready, had my loaner ready and all went well. He called me when the car was done and told me he w More

by Linda Trepper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2016

maintenance and detail As far as I know, the oil change was done correctly....can't pull out the dipstick to check because there isn't one. Seemed honest and trustworthy to More

by flyjons767
Recommend Dealer
Yes
Employees Worked With
Trace Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Valeruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney McCormack
Sep 09, 2016 -

Prestige Imports responded

We look forward to building a relationship for many miles to come. Thank you for taking the time to leave us a review.

August 27, 2016

Routine maintenance Everything was completed on time and to my satisfaction. Items needing attention in the future were brought to my attention and I had the option of ha More

by Billy B
Recommend Dealer
Yes
Employees Worked With
Danny Scheidt
Sep 09, 2016 -

Prestige Imports responded

We think it's important to educate our customers and maintain a relationship instead of just doing a service and collection a fee. Thank you for being a part of our family and for taking the time to leave us a review.

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