478 Reviews of Prestige Imports - Service Center
Trustworthy! After taking my car to a couple private garages and getting crazy quotes for $9,000 to $25,000 worth of work that needed to be done (including nearly After taking my car to a couple private garages and getting crazy quotes for $9,000 to $25,000 worth of work that needed to be done (including nearly $600 to replace a headlight that clearly works just fine on both low beam and high beam), it was nice to feel like my car had been thoroughly checked AND that I was talking with someone I could trust More
Above and beyond Energetic, efficient and effective when it comes to all aspects of their Service Dept Service repair estimated costs were only $5.00 difference. Eas Energetic, efficient and effective when it comes to all aspects of their Service Dept Service repair estimated costs were only $5.00 difference. Easy in easy out🤓 Thanks a bunch More
Service Department very Attentive I've been to Prestige Imports several times for service. Each visit has been an excellent experience. Trace treats each customer interaction with a se I've been to Prestige Imports several times for service. Each visit has been an excellent experience. Trace treats each customer interaction with a sense of urgency and desire to exceed expectations. I've also dealt quite a bit with Ethan in the past. He is equally awesome in terms of ensuring the best possible customer experience. Service time has always been reasonable. No long wait times. More
Tires changed. Prompt attention at check in. Service completed in about 2 hrs, 15". Seemed a bit long, but guess ok. No concern about this visit, but when havin Prompt attention at check in. Service completed in about 2 hrs, 15". Seemed a bit long, but guess ok. No concern about this visit, but when having tire repaired in Vail for nail, it was noted that the left rear tire was very woren on the inside edge. They questioned that it appeared to be out of alignment. The rest of the tires, which should probably be replaced sometime next year, did not have the same wear pattern. Question if there was some issue when summer tires were put on and aligned. All of the tire work has been done at Prestige except the nail repair, as I live in Vail Thanks. Again, only a question at this time. Barbara Keller More
Good experience at Prestige Imports! Great place to take the classic Audis for service. Matt Kurtz is friendly and accommodating advisor in a busy environment. Aaron, Bob and Tom know how Great place to take the classic Audis for service. Matt Kurtz is friendly and accommodating advisor in a busy environment. Aaron, Bob and Tom know how to work on the older Audis and help keep them in mint condition. More
Speakers Great job! I was in and out within a few hours and got a nice loaner while I was waiting. There was a nice R8 in the showroom to look at. Great job! I was in and out within a few hours and got a nice loaner while I was waiting. There was a nice R8 in the showroom to look at. More
Front brake rotors and pads replaced. The service on my vehicle was completed as scheduled. Matt, our Service Representative, was professional and extremely helpful throughout the entire The service on my vehicle was completed as scheduled. Matt, our Service Representative, was professional and extremely helpful throughout the entire process. We are very satisfied with the the service at Prestige Audi. More
Trunk motor replacement Corey was there when I got there, got the paperwork ready, had my loaner ready and all went well. He called me when the car was done and told me he w Corey was there when I got there, got the paperwork ready, had my loaner ready and all went well. He called me when the car was done and told me he would have it washed and ready when I got there. Yes, it was all ready and the trunk worked just fine. He did a great job, was efficient and friendly. I hope he can remain as my analyst. More
maintenance and detail As far as I know, the oil change was done correctly....can't pull out the dipstick to check because there isn't one. Seemed honest and trustworthy to As far as I know, the oil change was done correctly....can't pull out the dipstick to check because there isn't one. Seemed honest and trustworthy to me. More
Routine maintenance Everything was completed on time and to my satisfaction. Items needing attention in the future were brought to my attention and I had the option of ha Everything was completed on time and to my satisfaction. Items needing attention in the future were brought to my attention and I had the option of having those fixed or not. More