Prestige Imports - Service Center

Great experience The service rep was very courteous, helpful, and explained everything. Most importantly I felt that he truly cared about me and my car. Will return The service rep was very courteous, helpful, and explained everything. Most importantly I felt that he truly cared about me and my car. Will return in the future because of him. More

35k mile maintenance The service team is professional & efficient. They meet or exceed their objectives especially work completion time & cost. I observed the team worki The service team is professional & efficient. They meet or exceed their objectives especially work completion time & cost. I observed the team working together to quickly move customers through the process smoothly answering questions and explaining the options/need for repair. More

Solved my issues guickly and well organized The dealership solved the issues. They even drove the car up to the mountains. All organized in a great way. I was kept informed about the progress by The dealership solved the issues. They even drove the car up to the mountains. All organized in a great way. I was kept informed about the progress by Ethan. More

Great experience Everyone is very courteous and professional. I have purchased or leased 3 Audi's from Prestige and will continue to do so. Prestige has excellent s Everyone is very courteous and professional. I have purchased or leased 3 Audi's from Prestige and will continue to do so. Prestige has excellent service!!! More

Very good, but not this time Have had very good service in the past, this time was not so good. Poor communication resulted in being without a car for 5+ days. Did not receive w Have had very good service in the past, this time was not so good. Poor communication resulted in being without a car for 5+ days. Did not receive word on my repair on a Friday, I had to initiate a call resulting in a voicemail. Did not get a return call until nearly 5 pm at which time I was told my car needed a part that wouldn't arrive until tuesday. I could get a loaner if I could get there by six. Couldn't do it as I had previous tickets to an event Didn't hear from prestige again until 5pm Tuesday at which time was told the car was not fixed yet. Finally had my car delivered (very nice delivery service offered) to me Wednesday afternoon. This particular service was an epic due to poor communication. I offered Courtney from prestige to have someone call me if they thought the service was a 10 but I never heard from anyone. Not a fan of being pressured to give 10s because anything less is a failure. I hope that next time it will go better. More

Excellent Good experience. Professional staff. Work was done as quickly as possible. Waiting room was crowded as there were a lot of people having work done on Good experience. Professional staff. Work was done as quickly as possible. Waiting room was crowded as there were a lot of people having work done on their vehicles. More

5000 service Danny was very good! Loved both drivers who took me to work and who brought me back to the dealership to get my car when it was done Danny was very good! Loved both drivers who took me to work and who brought me back to the dealership to get my car when it was done More

Great Service! I always receive excellent service and care from your Service Department. I so appreciate the great customer care by John Daly, Core Robinson and th I always receive excellent service and care from your Service Department. I so appreciate the great customer care by John Daly, Core Robinson and the rest of your staff. More

Great service and excellent job on clear mask I went in to get a clear mask and the windows tinted on my 2014 Cayenne GTS. The clear mask came out so transparent that it is almost impossible to s I went in to get a clear mask and the windows tinted on my 2014 Cayenne GTS. The clear mask came out so transparent that it is almost impossible to see. I've had this done on at least 8 other cars in the past and this was definitely the best job I've had done. Great job guys. The service advisors were also exceptional. My car already had the windows tinted but I was wanting to go darker. The advisors showed me the different tint options, told me what tint was on the car and explained the advantages and disadvantages of adding a darker tint. In the end, I decided not to go with a darker tint and the advisors could not have been nicer and more cooperative. These guys showed that they really want you to be happy with your car and are not just pushing sales. Great job all around in the service department. I won't go any where else for service on my 2 Porsches. More

Boxster service Ethan gave me a Panamera loaner car while my Boxster was being serviced. It was great fun to drive and made being without my own car a treat! Ethan gave me a Panamera loaner car while my Boxster was being serviced. It was great fun to drive and made being without my own car a treat! More