478 Reviews of Prestige Imports - Service Center
Grreat people. Smart people. Great attitudes. People here seem to go out of their way. I asked a question about washing my Porsche indoor cover, and the guy got right on the phone with Porsche tec People here seem to go out of their way. I asked a question about washing my Porsche indoor cover, and the guy got right on the phone with Porsche tech support and emailed them also, then came to find me as I was waiting for my oil change. The service guy made sure everything went fast and smooth and was done right. More
Very thorough! Good explanations for all questions! Matt, my service advisor took the time to explain the service process and answered extra questions about maintena Good explanations for all questions! Matt, my service advisor took the time to explain the service process and answered extra questions about maintenance and functions of my vehicle. Kudos to Matt! More
Excellent service. I loved the video. What a great idea!! Great , great service! I was able to get in when I needed to. It is a very friendly atmosphere with snacks and beverages. Audi care also makes it so n Great , great service! I was able to get in when I needed to. It is a very friendly atmosphere with snacks and beverages. Audi care also makes it so nice. More
Very professional - great communications Had a fuel leak on my new Q7 - they quickly determined the needed part and supplied me with a loaner. Great service. Great communication. Thanks. Had a fuel leak on my new Q7 - they quickly determined the needed part and supplied me with a loaner. Great service. Great communication. Thanks. More
service I bought my audi at Boulder audi and will not return there. Prestige imports is the better place but they did not have the car I wanted at the time. I bought my audi at Boulder audi and will not return there. Prestige imports is the better place but they did not have the car I wanted at the time. I should have waited they are honest and helpful. The other audi dealer looks to take your money with below average service and goes during purchase More
6-year service I called to schedule a 6-year major service. Prestige was able to get me in within 2 days. A new Porsche Cayenne was provided as a loaner - wow. Th I called to schedule a 6-year major service. Prestige was able to get me in within 2 days. A new Porsche Cayenne was provided as a loaner - wow. There was an extensive list of service to be performed at 6 years and Prestige informed me that it might take more than 1 day (car was ready by 9:00 am the following day). The technician texted me a video my car and the work being done. This included an inspection of the old spark plugs, filters, undercarriage of the car, etc... I didn't expect this and it was a nice touch. My car was washed prior to being returned to me, another nice touch. The Prestige employees I worked with were friendly and professional. More
Completely Satisfied! Corey was very knowledgeable and professional. He kept in touch with me during the service to let me know how things were progressing. And I was ple Corey was very knowledgeable and professional. He kept in touch with me during the service to let me know how things were progressing. And I was pleasantly surprised when the car had been cleaned and washed after the service was completed. More
Great Customer Service I came in for an Oil Change, Check Engine Light, Recall, & an annoying noise from the rear of the car. The first 3 were serviced in the 1st day. Pre I came in for an Oil Change, Check Engine Light, Recall, & an annoying noise from the rear of the car. The first 3 were serviced in the 1st day. Prestige took another 2 days trying to pinpoint the noise and took the car for numerous test drives. I truly appreciate their diligence in trying to solve the problem! the team thought they had it diagnosed and fixed, but unfortunately, the noise persists. I'm already rescheduled to have the team take another look. I think many places would have given up and said they've looked at everything. Not Prestige, not Cory. They're committed to finding a solution. Great Customer Service!! Many Thanks!! More
Good customer service Prestige Audi Service is great to work with. I was able to make an appointment within a week that worked with my schedule. I dropped my car off with e Prestige Audi Service is great to work with. I was able to make an appointment within a week that worked with my schedule. I dropped my car off with ease. I was greeted by the service manager and helped by a friendly service employee. It took very little time to get my car in and a loaner given to me so I could get to work on time. They were communicative throughout the day. Even showed me a video of my car and what services they performed on it. Upon picking up my car they were quick and it was super clean. I would recommend them to my Audi-owning friends. More
Great. Working with Matt in service was a great experience . He is concerned about the outcome and shows a genuine desire to help. Ask for Matt he is the m Working with Matt in service was a great experience . He is concerned about the outcome and shows a genuine desire to help. Ask for Matt he is the man. More