Prestige Imports - Service Center

The staff was excellent as usual. Got my car in and out quickly. I’ve never had any issues with their service department. quickly. I’ve never had any issues with their service department. More

First-class, friendly, experienced advise and service from true professionals with top results!! A fun and comfortable place to hang-out while waiting. from true professionals with top results!! A fun and comfortable place to hang-out while waiting. More

Scheduling was fast and easy. Everyone was completely responsive and helpful. Parts counter was a great experience. Everything PERFECT. responsive and helpful. Parts counter was a great experience. Everything PERFECT. More

Extremely Easy to Schedule my service. A Loaner car was available to use. The service team was professional and performed flawlessly. Communication was excellent. No surprises which is what I like. Would h available to use. The service team was professional and performed flawlessly. Communication was excellent. No surprises which is what I like. Would highly recommend. More

scheduling was easy, reminders were helpful, pricing was per website, quality of installation was great, service counter personnel were awesome especially Corey. waiting area is nice with wifi and beverage per website, quality of installation was great, service counter personnel were awesome especially Corey. waiting area is nice with wifi and beverages. More

Everything was phenomenal ... from communication to remembering my requests to flexibility and transportation. Everyone was proactive and not only did what they said (or were asked) but usually went a remembering my requests to flexibility and transportation. Everyone was proactive and not only did what they said (or were asked) but usually went above and beyond. More

On my way from Ontario Canada to California, I had an unexpected issue with my car, forcing me to show up at the Dealership unannounced. The Service Department had a Tech work on my car shortly after my unexpected issue with my car, forcing me to show up at the Dealership unannounced. The Service Department had a Tech work on my car shortly after my arrival, addressing my concern, and minimizing any disruption to my travel schedule. More

I always receive the highest level of service, professionalism and value at Prestige. They offer valet delivery and beautiful loaner cars. I can highly recommend Prestige. professionalism and value at Prestige. They offer valet delivery and beautiful loaner cars. I can highly recommend Prestige. More

Service department communication is not their strong suit. Seems like every other time I get service, it's a terrible experience. The last time was fine. Today my Q8 was picked up at 8AM for snow tir suit. Seems like every other time I get service, it's a terrible experience. The last time was fine. Today my Q8 was picked up at 8AM for snow tires, 20,000 mile service and a warranty brake flush. 5:30 PM this evening and I have no car and zero communication from service advisor. After waiting on hold, a person in the service department said my advisor had gone home and he couldn't tell me anything on status. I understand that things might take longer for various reasons, but zero communication is inexcusable. Not a "luxury brand" experience. My wife is a customer at Boulder Audi and she has a very different and better experience every. single. time. TBF, their collision department did amazing work on my vehicle and were very communicative. More

Cory Robinson is the reason that my wife and I continue to patronize your company. In the last 20 years, we have purchased two Porsche Cayenne's, and two Audi Q7s. They have been serviced nowhere else to patronize your company. In the last 20 years, we have purchased two Porsche Cayenne's, and two Audi Q7s. They have been serviced nowhere else but at your dealership. Cory is the reason I continue to patronize Prestige. That is not to discount the excellent work from other of your employees, but Cory when I have an issue, Cory gets it resolved in a most professional, timely, and friendly manner. More