Prestige Imports
Lakewood, CO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have had my Porsche serviced with Dave since he was running the shop now he is the Service Manager. He has always taken the time to make sure my Cayman is in top track condition. Dave not only works running the shop now he is the Service Manager. He has always taken the time to make sure my Cayman is in top track condition. Dave not only works with Porsches but tracks them as well this translates into his intimate knoweldge and passion for Porsche. This allows Dave to provide his customers with the service, upgrades, and maintainence the cars require for track purposes. Servicing street Porsches is most likely a snamp compared to the abuse we put these cars through. I would not take my Porsche anywhere else. The service is great, the prices are fair, everyone is super friendly and clearly Porsche enthusiasts. If only they would warranty the tires.... More
We experienced very friendly service and accomodating efforts by Dave. The waiting area is nicely stocked and there is wifi while you wait. I felt confident in the work done on my car and he took the t efforts by Dave. The waiting area is nicely stocked and there is wifi while you wait. I felt confident in the work done on my car and he took the time to explain it to me, since I don't know much about cars. I didn't feel like I had to be concerned about the validity of what was being done. Very clear that they know a lot about what they do and they do it well! More
The purchase of my used Boxster last Tuesday was my first experience working with Prestige Imports. I had be searching for a used Porsche for quite some time and found just the right car on your lot. Howev experience working with Prestige Imports. I had be searching for a used Porsche for quite some time and found just the right car on your lot. However, the complete experience of working with your team is what really made this deal work for me. Mr. Graham Pearce went to great lengths to make me feel like a valued customer. We talked about the car, Porsches in general, how the car works and how to make it work for me. I felt comfortable and that my presence at Prestige was important to Mr. Pearce, and ultimately to your company. When we started negotiations, I felt that Mr. Pearce worked as my advocate. We very quickly came to what I believe was a fair deal for everyone. I am thankful and appreciative for the high quality customer service that Mr. Pearce provided during this transaction. I drove a number of fine cars before making my purchase at Prestige Imports. The difference was that my salesman, Mr. Graham Pearce understood that I was serious about buying a car, and treated me that way from the moment I arrived at your facility. Thank you. Glenn Miller 16539 W Ellsworth Dr Golden, CO 80401 303.667.6913 More
I took my TT in for service. There were several warning lights on (EPC, ABS, etc) and the wiper fluid tank was leaking. I have an extended warranty. The warning lights were be caused by an old battery that lights on (EPC, ABS, etc) and the wiper fluid tank was leaking. I have an extended warranty. The warning lights were be caused by an old battery that needed to be replaced. I requested parts be returned (the only other Audi Dealer in Denver violates this request every time and often times doesn't do the work, but charges for it). The warranty wouldn't cover this so Amber told me I would pay 1/2 the total diagnosis and the cost of the battery. I confirmed all of this in email and told them to proceed with the battery with the understanding that I would only pay 1/2 the diagnostic cost if the warranty company covered the wiper fluid issue. They replaced the battery and the warranty company covered the wiper fluid issue. Despite this, both Amber and Scott insisted that I had to pay full diagnostics because there were no diagnostic costs on the wiper fluid issue. After discussing my written authorization for the battery, Scott said he would look into it and call me back. When he called back they honored what they told me and charged me 1/2 the diagnostics. Less than a week after picking the vehicle up the ABS light was on again. Scott did a great job taking care of me. He offered to come pick the vehicle up and give me a loaner vehicle. He also said I wouldn't pay diagnostics as I had already paid them to diagnose this. I dropped the vehicle off and left with a loner vehicle. That afternoon the vehicle was ready. A sensor was bad and the warranty company covered all charges. I recommend Prestige because they honored what they said and provided great service. I rate them a 4 for quality of work only because I had to return within a week to have the same problem taken care of, but they did fix it. More
Superb Dealership for Servicing-by Far! Rob E. is always courteous, friendly, knowledgeable, and helpful. Rob E. even helps educate when one asks about certain mechanics, so the consumer better understands courteous, friendly, knowledgeable, and helpful. Rob E. even helps educate when one asks about certain mechanics, so the consumer better understands their vehicle. Manfred is also a wealth of information and Friendly! This dealership is Valuable when it comes to maintenance/servicing ones vehicle(s) for those folks not ready to give up their Vehicle yet... (and why... another reason to swing by, and see what is ont he market--as German-Manufactured Vehicles last forever...)-- so another reason why the servicing professionals at this facility are so valuable to us! Thank you Prestige! A Happy Consumer . (Martina) More
We've been doing business with Prestige for a few years now and we find them to be intelligent, helpful, accurate, timely and delivering great customer service. They give you a fair price for their produc now and we find them to be intelligent, helpful, accurate, timely and delivering great customer service. They give you a fair price for their product and go our of their way to help you with your needs. I highly recommend them! More
I came in to have my brake light replaced. Manfred and Gerhard were efficient, friendly and a pleasure to work with. I Always know that when I come to Prestige Audi, I will be well taken care of. Gerhard were efficient, friendly and a pleasure to work with. I Always know that when I come to Prestige Audi, I will be well taken care of. More
I had a great leasing experience with Dave. He is very friendly and knowledgeable. He remembered me when I was back for my 5000 mile check in. I have worked with Scott a couple of times for routine servic friendly and knowledgeable. He remembered me when I was back for my 5000 mile check in. I have worked with Scott a couple of times for routine services with my Q5 and he has been great as well. He outlines what they will be doing, any costs, length of time, and provides me with a loaner vehicle if necessary. He calls me when my vehicle is ready and reviews again what they have done. Everyone has been very courteous to me during my experience with Prestige. This is my 3rd Audi and Prestige exemplifies what Audi expects of their dealerships. More
What great place to get your car serviced. The staff is very helpful. They always let you know what the problem is and make the best recommendations to fix car issues. The service dept. has to be the best very helpful. They always let you know what the problem is and make the best recommendations to fix car issues. The service dept. has to be the best in the west! I would give Amber Churches, service consultant the highest ratings! More
Overall the experience was great. There was a little miscommunication about the price of certain options, but certainly not a deal killer. I would recommend Don to anyone looking for an Audi. miscommunication about the price of certain options, but certainly not a deal killer. I would recommend Don to anyone looking for an Audi. More