Prestige Imports
Lakewood, CO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Everything was phenomenal ... from communication to remembering my requests to flexibility and transportation. Everyone was proactive and not only did what they said (or were asked) but usually went a remembering my requests to flexibility and transportation. Everyone was proactive and not only did what they said (or were asked) but usually went above and beyond. More
On my way from Ontario Canada to California, I had an unexpected issue with my car, forcing me to show up at the Dealership unannounced. The Service Department had a Tech work on my car shortly after my unexpected issue with my car, forcing me to show up at the Dealership unannounced. The Service Department had a Tech work on my car shortly after my arrival, addressing my concern, and minimizing any disruption to my travel schedule. More
Service department communication is not their strong suit. Seems like every other time I get service, it's a terrible experience. The last time was fine. Today my Q8 was picked up at 8AM for snow tir suit. Seems like every other time I get service, it's a terrible experience. The last time was fine. Today my Q8 was picked up at 8AM for snow tires, 20,000 mile service and a warranty brake flush. 5:30 PM this evening and I have no car and zero communication from service advisor. After waiting on hold, a person in the service department said my advisor had gone home and he couldn't tell me anything on status. I understand that things might take longer for various reasons, but zero communication is inexcusable. Not a "luxury brand" experience. My wife is a customer at Boulder Audi and she has a very different and better experience every. single. time. TBF, their collision department did amazing work on my vehicle and were very communicative. More
Cory Robinson is the reason that my wife and I continue to patronize your company. In the last 20 years, we have purchased two Porsche Cayenne's, and two Audi Q7s. They have been serviced nowhere else to patronize your company. In the last 20 years, we have purchased two Porsche Cayenne's, and two Audi Q7s. They have been serviced nowhere else but at your dealership. Cory is the reason I continue to patronize Prestige. That is not to discount the excellent work from other of your employees, but Cory when I have an issue, Cory gets it resolved in a most professional, timely, and friendly manner. More
I always receive the highest level of service, professionalism and value at Prestige. They offer valet delivery and beautiful loaner cars. I can highly recommend Prestige. professionalism and value at Prestige. They offer valet delivery and beautiful loaner cars. I can highly recommend Prestige. More
Trace is a fantastic service rep for Prestige Porsche.. Always very helpful and informative, telling me exactly what my Porsche needs Always very helpful and informative, telling me exactly what my Porsche needs More
Service was as fast as promised and a software update was identified and installed. The waiting area pleasant and free WIFI is a plus. identified and installed. The waiting area pleasant and free WIFI is a plus. More
Excellent service and responsiveness. Knowledgeable service advisors and team. Ontime delivery of service. Great service. service advisors and team. Ontime delivery of service. Great service. More
Trace and Ethan always do an excellent job for me. They keep me informed as to the status of my vehicle and complete the work in the time frame promised. keep me informed as to the status of my vehicle and complete the work in the time frame promised. More
Corey, as usual, provided excellent service. Both the mechanical and detail service seem to have been carried out well. mechanical and detail service seem to have been carried out well. More