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Prestige Imports

Lakewood, CO

4.1
724 Reviews
Prestige Imports values relationships, especially those we've forged with our customers and community partners. When you do business with us, you're not just buying a car; you're joining the Prestige family. And we work diligently to nurture these familial relationships so as to cultivate them for the long run. With unparalleled ambition, we will continue to be your home for the finest Premium Luxury Automobiles. But we also believe in giving back to the community that sustains us and take pride in our contributions to the greater Denver area. Through a series of special events and outreach programs, we foster and strengthen the bond we share with our neighbors, friends, and customers. Indeed, it is our mission to provide continued world-class service and community support to our entire family. At Prestige Imports, we offer new Porsche and Audi vehicles in the Denver area, along with used sports cars, trucks and SUVs by luxury auto manufacturers.We invite you to stop by our beautiful facility to inspect a wide variety of new and pre-owned Porsche and Audi models. Our experienced staff of Audi Brand Specialists and Certified Porsche Brand Ambassadors can guide you through the automotive purchasing experience; making it enjoyable, informative and rewarding for you.
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9201 W Colfax Ave

Lakewood, CO

80215

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Showing 724 reviews

January 07, 2022

I ordered a new Porsche Cayenne from Prestige Imports. I had the pleasure of working with Warren Kaye. Warren is extremely knowledgeable, professional, and courteous. He listened to the options we were in More

by Randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Kaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Blackwelder, John Patterson, Petko Petkov
January 04, 2022

Loved the no-hassle no-touch way they picked up the car and sent me a video of the tech’s assessment More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
December 24, 2021

Dave (service advisor) and team were awesome from drop off, to delivering our vehicle to our home when it was done More

by budon2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ficca
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2021

Service is always timely and open, with plenty of feedback so I know what is being done, and when to expect completion. More

by batorprair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Valeruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Exceptional service from start to finish. Corey Robinson is great representative of the dealership, keeping me up to date & the service techs are some of the best in the business More

by mdstr6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Thomas 5 stars
December 16, 2021

The service team at Prestige is great. I have had many good experiences with them through the years. More

by warooney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Marler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Dustin's customer service was truly exceptional. Kept me informed and sent a driver to pick me up when my service was completed. Would like a call back for one additonal issue. More

by gherwig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Patterson, Dustin Atkins
December 01, 2021

Horrible service department. If you don’t buy their outrageous service package they could care less about you or your car. I had a warranty interior trim place that needed replaced, I was never called More

by Chadsigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Prestige Imports responded

Mr. Sigg, thank you for your reply and constructive feedback. We always use this to ensure we communicate appropriately with our customers. We apologize for the delay in receiving the part. We are doing everything we can given the current supply chain issues. Our goal was to install your part and perform your software update during a single service visit. However, we should have done a better job of communicating the part delay. Thank you for your understanding.

Dec 02, 2021 -

Chadsigg responded

This had nothing to do with current supply chain issues. The part was ordered, arrived and was going to be put in at next service. I then came in for the computer issues and part was no longer there. I wasn't told this until about 30 hours later when I called to check status before you closed so I could pick up my vehicle to then find out the computer issue was fixed, and other part needed to be ordered AGAIN and would arrive in two and I would get a call to come in for the part to be installed. Two months later still no call, I called parts dept., part was there, and again I had to call to get an appointment to get it installed. Since my second service, the first one I had to pay for, I got the strong impression since I didn't buy your outrageous service package, myself or my vehicle was not a priority.

November 29, 2021

I had a great experience working with Rick to purchase my vehicle. He was knowledgeable about the vehicle - but he was also a lot of fun to work with. Communication was great, and he even facilitated deliver More

by hypoxicjd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nori Limbacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalia Salguero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nobori
November 24, 2021

Every time we bring the Q5 back to Prestige for service, it confirms our satisfaction in buying and doing business with Prestige. Your staff is well trained, informative and very professional. Ryan is a More

by Eric.Linneman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.