Prestige Imports

Service As usual Trace, Ethan and the service team knocked the cover off the ball. They had my new tires ready to install as promised. They not only were tim As usual Trace, Ethan and the service team knocked the cover off the ball. They had my new tires ready to install as promised. They not only were timely with the service but also added the extra touch of having the car washed and detailed. More

Trace Paulson was extremely persistent and helpful in working with the Techs to troubleshoot the “check engine” warning light problem on my 2010 Panamera 4S. Kodos during a challenging China virus perio working with the Techs to troubleshoot the “check engine” warning light problem on my 2010 Panamera 4S. Kodos during a challenging China virus period! More

Excellent experience with sales staff. Chad Folkerts’ professionalism and product knowledge convinced me to buy an Audi. His remarkable personality and friendly disposition are the reason m Chad Folkerts’ professionalism and product knowledge convinced me to buy an Audi. His remarkable personality and friendly disposition are the reason my wife and I will buy our next Audi from Prestige. Well, that and the fact our new Audi is so fun to drive! The Prestige sales staff have certainly created a most pleasant car buying experience. Also, many thanks to Nicki Zufelt for following up with us after our purchase to answer any new car technology questions. More

Always Always Great Service This is my second Audi. The service visits on both cars have been excellent. I have had no major repairs. Recalls have been handled in a very timel This is my second Audi. The service visits on both cars have been excellent. I have had no major repairs. Recalls have been handled in a very timely manner. Arranging for a rental car has gone smooth. Whenever I have had questions re technical issues the Customer Service department has been very courteous and most helpful either over the phone or in person. I just remind them I'm old enough to be your Mother so please use "simple terms". The Customer Service area is very pleasant and well stocked. All of my experiences have been very positive. More

Customer service No service when you call Prestige Imports in Lakewood. If you need someone, that person is just out for lunch, on holiday or sick! The sales people ar No service when you call Prestige Imports in Lakewood. If you need someone, that person is just out for lunch, on holiday or sick! The sales people are great, but the person that takes the phone when you call the general number doesn't seem to understand who pays her (I always have a lady on the phone) salary. More

Rear Sensors... Rear sensors were not working properly. The rear bumper had to be removed to access and replace the defective sensors. The work was performed as not Rear sensors were not working properly. The rear bumper had to be removed to access and replace the defective sensors. The work was performed as noted and the Vehicle ready as promised. More

Very professional and resolved the issue on my new vehicle Rattle in sunroof. Was worried they would not be able to find and resolve but they worked very hard to find and resolve. Impressed and love how quie Rattle in sunroof. Was worried they would not be able to find and resolve but they worked very hard to find and resolve. Impressed and love how quiet my vehicle is now. More

Great job - took care of me on last visit. Did a video and next time need brakes and tires. Cleaned inside as well which is great and next time need brakes and tires. Cleaned inside as well which is great More

Shawn was absolutely amazing. Never pressured me, worked with me to get the best possible deal I could've asked for. As a matter of fact, I gave a total number financed I was willing to pay and it was met with me to get the best possible deal I could've asked for. As a matter of fact, I gave a total number financed I was willing to pay and it was met with very little resistance. If you're thinking of purchasing an Audi, work with Shawn and/or Brittany the sales manager. She's great to work with too. More

Client service feedback The team at Prestige continues to exceed my expectations by doing the small extra's that make the overall service experience exceptional ! My exper The team at Prestige continues to exceed my expectations by doing the small extra's that make the overall service experience exceptional ! My experience with multiple members of this team has been consistent. More