Prestige Imports

Liked that I could drop my car off so early, 7am. They had a dealership car ready for me to borrow. They kept in touch throughout the day with updates. Favorite part was the video of my mechanic going ov had a dealership car ready for me to borrow. They kept in touch throughout the day with updates. Favorite part was the video of my mechanic going over the questions that I had asked about at beginning of day. Seeing him inspect my vehicle was cool. He showed me what to look for. Was almost like being in the bay with him. Thanks Pete M. Also liked how fast the work was performed and at pickup was treated fairly. Will come back to Prestige based on this first service visit. Thanks to Ryan for being my service advisor on this visit. More

The entire staff has always been a pleasure to work with . Everyone is pleasant and goes out of their way to accommodate the customer . Trace is awesome ! . Everyone is pleasant and goes out of their way to accommodate the customer . Trace is awesome ! More

service department has always provided excellent service! The overall dealership operates with the highest level of professionalism and courtesy on all aspects of their work. The overall dealership operates with the highest level of professionalism and courtesy on all aspects of their work. More

The waiting room was a bit too crowded. Add some additional seating around the showroom so social distancing is easier. I hung out outside most of the time, but can't do this in winter. additional seating around the showroom so social distancing is easier. I hung out outside most of the time, but can't do this in winter. More

Amazing service. First time I ever took a car in for scheduled service that a dealership did not "find" something that needed to be done. My Q7 was returned cleaned, emaculate inside and out. scheduled service that a dealership did not "find" something that needed to be done. My Q7 was returned cleaned, emaculate inside and out. More

Lucas and Kyle were and are great!!!! I have switched from a different local dealer. I am looking forward to having a long relationship with Prestige from a different local dealer. I am looking forward to having a long relationship with Prestige More

The service department is the reason I drive an Audi. The general manager is also an easy person to work with and generous. I have been a dancer for your Oktoberfest for many years. The general manager is also an easy person to work with and generous. I have been a dancer for your Oktoberfest for many years. More

The team at Prestige is always accommodating, professional, and thoughtful. I have confidence that the Service Advisors offer the best always. The ability to schedule at my convenience and have professional, and thoughtful. I have confidence that the Service Advisors offer the best always. The ability to schedule at my convenience and have a loaner during the work is really helpful. The communications during the evaluation and work are clear and thoughtful. More

I had an issue regarding a billing miscommunication/error. Courtney McCormack worked very hard for me to resolve the issue and make it right. We're all human and make mistakes. But miscommunication/error. Courtney McCormack worked very hard for me to resolve the issue and make it right. We're all human and make mistakes. But how we respond in those situations is what is important. More

My experience was terrible. The car I bought had a tire that was a different size from the other 3! When I asked them to make it right I got no response. They also only gave me 1 key (I'm pretty sure you that was a different size from the other 3! When I asked them to make it right I got no response. They also only gave me 1 key (I'm pretty sure you always get 2). They don't seem to care what I think because they don't respond when I reach out to them, Very poor service. Would not recommend. More