Prestige Imports

Customer service from Ryan Western was unprofessional, as the salesman was not honest about sale. Salesman Ryan communicated that the vehicle was available, sent a purchase quote for down payment , then sub the salesman was not honest about sale. Salesman Ryan communicated that the vehicle was available, sent a purchase quote for down payment , then subsequently next day stated car was sold. After customer complained, Ryan made the vehicle again available for sale following day. This salesman cannot be trusted. I hope this practice is not reflective of Prestige Imports business, but this salesman is the character (or lack of) that currently represents the sales team. More

DO NOT DO BUSINESS WITH THIS DEALER UNLESS YOUR OK WITH A BEYOND xxxxTY EXPERIENCE I found a used Chevy Colorado at this dealership that was exactly what I was looking for. I talked to the dealership and BEYOND xxxxTY EXPERIENCE I found a used Chevy Colorado at this dealership that was exactly what I was looking for. I talked to the dealership and determined I wanted to buy this said Colorado. However, I live 5 hours away from the dealer so I spoke to a salesman for a day or so and agreed on the price. Then the next day I was sent a purchase agreement to take to my bank and get the loan approved. About three times I confirmed the price. However, on the agreement the price had been changed with the salesman telling me that he had not for said he would sell it to me for that. That he had only verbatim told me that he’d try to discount it. I let this matter go giving him the benefit of the doubt. I went to the credit union with this revised price and took out a loan. I received a cashiers check made out to the dealership along with a purchase agreement. When I called the dealer saying I had got the loan and asking them to hold the Colorado till I arrived the next morning they told me they could not let the vehicle leave the lot without the check clearing. I then went back and forth with the salesman and the financial advisor at the dealer in a good cop bad cop manner. The salesman was only relaying what the financial guy was saying. At this point they had realized I was actually getting a decent deal on the vehicle and that they could not get any money on the financing. This turned into a whole ordeal with at a certain point I had myself, a lawyer, and the president of the financial institution involved. At which point I decided to take my business elsewhere. Apparently if they are not making enough money off of you they will make it impossible for you to buy from them. Regardless, if a cashiers check, a call from the president of the financial institution, and a signed contract with the dealer is not good enough then clearly, there’s something wrong. More

Corey is a walking encyclopedia of Audi Knowledge. Luckily Corey has been my trusted advisor for nearly 10 years. From my first Q7 to my new RS6, Corey has guided me through services, upgrades & tec Luckily Corey has been my trusted advisor for nearly 10 years. From my first Q7 to my new RS6, Corey has guided me through services, upgrades & technical issues with great care and compassion. I hope he stays at Prestige for another 10 years at least. More

I recently purchased a used Cayenne and brought the vehicle to Prestige Imports in LAkewood, CO where Joseph and team uncovered some additional items in need of repair. Joseph worked professionally an vehicle to Prestige Imports in LAkewood, CO where Joseph and team uncovered some additional items in need of repair. Joseph worked professionally and proactively with the dealer I purchased from to ensure dealer paid for the repairs. Joseph kept me in the loop throughout the process and got the dealer to pay. Well done, Joseph. You have a new service customer as a result of your efforts. More

We had an amazing sales experience, and felt welcome and valued the throughout the entire process. I will gladly buy any future vehicle from Prestige. valued the throughout the entire process. I will gladly buy any future vehicle from Prestige. More

This was the smoothest, most amazing Sales Associate and Dealership I think I've ever worked with. They went BIG on helping me out, and everything went exactly to the mark what he said came true from the in Dealership I think I've ever worked with. They went BIG on helping me out, and everything went exactly to the mark what he said came true from the initial phone call to the delivery of my car. I will 100% use them again, it was unreal how truly helpful Corwin was through the process and I would recommend him to ANYONE. More

This is a follow up on a review I recently wrote about Scott and his dealership. As much as the issue I was dealing with drove me crazy for months, Scott dug his heals in and found resolution for me. I fi Scott and his dealership. As much as the issue I was dealing with drove me crazy for months, Scott dug his heals in and found resolution for me. I find that to be a real testament to Scott’s ability to problem solve and see an issue through to the end. In the best interest of fairness I am writing this review to give kudos to Scott and his team. Well done and thank you. More

I just purchased a used 2018 AMG C43 from Prestige, and they give the same attention and work ethic to their sales of used vehicles as new ones. We’ve bought 2 new cars from them , and now two used ones. they give the same attention and work ethic to their sales of used vehicles as new ones. We’ve bought 2 new cars from them , and now two used ones. They worked with us on our trade in and on the used car pricing, and are quite honestly exemplary in their effort to make sure their customer is taken care of, even when purchasing a used car. Scott Wondrasch, the sales mngr personally got involved to approve several repairs, even after “As is” status was agreed. I really can’t say enough about the fairness of this dealership. They are exemplary!! Give them your business. You won’t regret it! More