Prestige Ford

I am sorry to say that my service experience with my F150 Hybrid was anything but pleasant. I made my appointment weeks in advance and brought it in on a Friday as planned, my service advisor was Larry. The Hybrid was anything but pleasant. I made my appointment weeks in advance and brought it in on a Friday as planned, my service advisor was Larry. They did not even look at until sometime late the following Monday. I was not able reach anyone for days having left Larry at least 4 voicemails to get information on its status! I literally had to go into the dealership twice and speak to the service manager who had no idea who I was, and what my vehicle was each time! I understand waiting for parts as was the case, but the TOTAL LACKOF COMMUNICATION and the feeling that nobody could car less really infuriated me. I eventually did leave a message for the GM who did get back to me but that's how bad it was.. I had to get the GM involved! After I picked up the truck and as I am driving it home I noticed a Large piece of Trim Molding just laying on the floor that went on the passenger side of the center console. I had to figure out how to put it on myself as I was NEVER bringing my truck back to them! My advice, stay away from this dealers service department! More

Completed our whole transaction by text, phone and email. Easy! Love that there was no games. Easy! Love that there was no games. More

There was no pressure during the entire sales process of the purchase of my Bronco. The salesperson was Great! I would defiantly recommend Prestige Ford. the purchase of my Bronco. The salesperson was Great! I would defiantly recommend Prestige Ford. More

Great service. A tentative staff. Only issue the long wait to get appointment. My wife's Edge had defective liftgate that wouldn't open. Soonest they could get her A tentative staff. Only issue the long wait to get appointment. My wife's Edge had defective liftgate that wouldn't open. Soonest they could get her in was 3 weeks. Had to go to our old dealership and they fixed it next day. More

Awesome service Dylan Cox was professional and very knowledgeable in all things with the Ford Bronco Wildtrak. Loved my experience and everything that Prestige represents knowledgeable in all things with the Ford Bronco Wildtrak. Loved my experience and everything that Prestige represents More

Dylan and John are hands down professional, accommodating and efficient. It’s always a pleasure working with these individuals. This is my 3rd purchase and all went smooth as usual, thank you gentlemen. I re and efficient. It’s always a pleasure working with these individuals. This is my 3rd purchase and all went smooth as usual, thank you gentlemen. I recommend if you’re interested in purchasing a Ford please reach out to John, Dylan and their team at Prestige. More

Great experience, salesman (George) excellent and very nice gentleman. Have referred others to contact George. nice gentleman. Have referred others to contact George. More

Service representative Kristine is awesome. She is very knowledgeable and professional. Great service in a timely manner. She is very knowledgeable and professional. Great service in a timely manner. More

The sales and finance department were fantastic. Made the experience fun and light compared to other dealers in the area. Made the experience fun and light compared to other dealers in the area. More

Shady practice from sales manager, buyer beware. Marked up vehicle 9k and low balled my trade and wouldn't budge. Marked up vehicle 9k and low balled my trade and wouldn't budge. More