![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Prestige Ford
Mount Dora, FL
Filter Reviews by Keyword
By Type
Showing 240 reviews
Great experience This is our 3rd time purchasing at this dealership and I gotta say, it gets better with time. Sales personnel was awesome. Great attitude and got us o This is our 3rd time purchasing at this dealership and I gotta say, it gets better with time. Sales personnel was awesome. Great attitude and got us our deal... very pleased with this dealership and would recommend to anyone. More
Needing a new fob. My key fab was acting up after getting a new battery for it. Went to Prestige Ford Quicklane advisor, Melissa Nease, to inquire as to what was wrong My key fab was acting up after getting a new battery for it. Went to Prestige Ford Quicklane advisor, Melissa Nease, to inquire as to what was wrong with it. Discussed problem with her, after technician examined it, stated I needed a new one as my fob was defective. They replaced it and reprogrammed it at a cost of over $200. When I got home my husband asked if it was covered by our warranty. I stated I didn't ask. I returned several hours later, spoke with Melissa, she spoke with her manager. He reviewed my contract and concurred, yes, it was covered by my extended warranty. They then proceeded to give me a refund, minus the deductible, for which the manager apologized. I was happy with the immediate service I received when I returned. They were courteous and professional. More
My prestige ford experience was outstanding.. Mr. George McCready ,was very helpful and knowledgeable though out my visit and purchase by keeping me updated on every step of the process, My experi Mr. George McCready ,was very helpful and knowledgeable though out my visit and purchase by keeping me updated on every step of the process, My experience with prestige ford gets 3 military salutes. From U.S army Retired SFC. Joecephus Johnson. More
Satisfied Customer / Carol & JD Hicks I have bought 4 new vehicles from Prestige and each and every time, Johnathan (Manager) and Johnny (Sales) took the time to make my truck buying exper I have bought 4 new vehicles from Prestige and each and every time, Johnathan (Manager) and Johnny (Sales) took the time to make my truck buying experience from me and my wife a good one. They both were very courteous and professional during the sale and there afterwards. The Service department is the same, they are quick and efficient each and every time I take my vehicle in for Service. With that being said, thank you Prestige Ford for meeting my needs when we purchase our vehicle from your establishment. More
Prestige Ford, Two Thumbs Up Mike took great care of me when I came to him in search for a hybrid Ford Fusion. He took the time to find me every option I wanted in my Fusion. Spen Mike took great care of me when I came to him in search for a hybrid Ford Fusion. He took the time to find me every option I wanted in my Fusion. Spent 5 hours with him and he was able to get my monthly payment to the $360 I told him I wanted to pay. When I had trouble using some of the software, Mike clearly was an expert with the software and was able to help me set up my vehicle the way I needed it. Thanks Mike, I will recommend you to friends and family any day! More
My Ford experience I would totally recommend Prestige Ford to my family and friends. I had a great experience from beginning to end. They all were Great to me. I would totally recommend Prestige Ford to my family and friends. I had a great experience from beginning to end. They all were Great to me. More
Service Department I would recommend only the service department to anyone, especially see Robert. I bought my car November 5, 2016 and in that deal I had one year free I would recommend only the service department to anyone, especially see Robert. I bought my car November 5, 2016 and in that deal I had one year free service... hence the reason I went back to get my last oil change there a week ago. The manager of Prestige Ford that sold me the car (sales side) did not honor my free service so Robert paid for my oil change that day. So thank you Robert for everything you’ve done for me throughout my experience with Presrige Ford, you have been so helpful!! More
Great service Great communications and they did a great job! Thank you!! Abby did a great job keeping me updated and Lexi was very professional. The entire staff w Great communications and they did a great job! Thank you!! Abby did a great job keeping me updated and Lexi was very professional. The entire staff was 5 star!! More
superb service Easy to schedule service. The service staff worked tirelessly to get vehicle take care of as soon as possible. I definitely will return for future Easy to schedule service. The service staff worked tirelessly to get vehicle take care of as soon as possible. I definitely will return for future oil changes, etc.. More
Abby is the greatest! The service at Prestige Ford is always excellent. Abby is the best! She has a way of making her customers feel special. I appreciate the extra perks o The service at Prestige Ford is always excellent. Abby is the best! She has a way of making her customers feel special. I appreciate the extra perks offered by the Service Department, such as an occasional free car wash and a rental car when certain repairs are expected to take more than a day to complete. More