Prestige Ford

Jerry Griffith and the technicians are honest and hard working professionals. I have been to dealerships closer to my home , but drive the extra mile to Prestige. working professionals. I have been to dealerships closer to my home , but drive the extra mile to Prestige. More

great job did a great job this time the job was started on time and finished quickly the waiting room was clean and had good coffee and everyone was friendly an did a great job this time the job was started on time and finished quickly the waiting room was clean and had good coffee and everyone was friendly and helpful. More

The Auto Body shop does a great job My F-250 needed a replacement mirror installed and the door repainted after a hit-and-run removal of the mirror. Prestige quickly got the replacement My F-250 needed a replacement mirror installed and the door repainted after a hit-and-run removal of the mirror. Prestige quickly got the replacement parts in and had the truck only for 2-days, the repair was completed much faster than expected. More

Javier was the BEST he stayed in contact with us prior to coming down. We got there he was waiting for us. He was Awsome coming down. We got there he was waiting for us. He was Awsome More

I was very pleased with Prestige Ford. Javier Cordero was the best! I live approximately 130 miles away and have been in the market for a Ford Edge for months. I found it online and he made it happen! He act the best! I live approximately 130 miles away and have been in the market for a Ford Edge for months. I found it online and he made it happen! He actually had a driver bring it to me. I was very pleased with the vehicle, actually I love it! Thank you!! More

Multiple failures fro service department Our 2017 F-150 has had a broken 4-wheel drive module since last October - 9 months and there is still apparently no part available to fix it. I recen Our 2017 F-150 has had a broken 4-wheel drive module since last October - 9 months and there is still apparently no part available to fix it. I recently took my Expedition in because SiriusXM was intermittent. They charged me $130 to update the module, even though they could not accomplish the update. The next day I went out to go someplace and the car battery was totally dead - could not even unlock the doors. 5 year battery less than 3 years old. Little volcanoes of copper sulfate piled up on the battery terminals. I had the oil changed a week before and there was no trouble with the battery and terminals were clean. Changed the battery and one terminal and the radio worked fine, then started acting up again 2 days later. Went on-line, got instructions for module update and did it myself. SiriusXM works fine as long as the battery has a full charge. Prestige wanted $900 for a new Sirius module. Clearly that is not the problem. Wasted $130 and another $100 for a new battery plus hours of my time. Prestige will not be working on my vehicle ever again. More

Awsome Job They knocked it out of the park. I went in looking at a truck because my truck went down. just to see what i would be able to do. not thinking i was They knocked it out of the park. I went in looking at a truck because my truck went down. just to see what i would be able to do. not thinking i was going to walk out with a new car but that is what happened. I needed the new car because my truck died. anyway i got a beautiful 2018 Ford Fusion and i love it. it was an upgrade from my 2005 Ranger. You guys Rock. More

Safety recall If they damage a component during a safety recall repair, they will not accept responsibility for their mistakes. They will pass the cost of repair o If they damage a component during a safety recall repair, they will not accept responsibility for their mistakes. They will pass the cost of repair on to the customer and not return your key (FOB) until you pay for their mistake. They say they want your review, but will not reply to your response. FYI More

Engine replacement I started having a problem with my Escape. Running rough and cutting off. I spoke with Jim, in the service department and he had me to set up an appo I started having a problem with my Escape. Running rough and cutting off. I spoke with Jim, in the service department and he had me to set up an appointment. Jim was always very professional and he kept me informed as to the progress of my car repair. I wouldn't hesitate to recommend their service to my friends. More

Took longer than expected. But in the end it was worth it. They delivered my truck to me in belleview and had my husband sign papers. It was very convenient. Price was reasonble, customer service was grea it. They delivered my truck to me in belleview and had my husband sign papers. It was very convenient. Price was reasonble, customer service was great More