Prestige Chrysler Dodge Jeep

Service I have been using Prestige for years to service my vehicles. Jason was friendly and very professional. Picking up truck after service was very quick. I have been using Prestige for years to service my vehicles. Jason was friendly and very professional. Picking up truck after service was very quick. More

Great Service! We have been using Prestige for a long time. We deal with Jason every time and he is very professional and always solves our problems. Wonderful com We have been using Prestige for a long time. We deal with Jason every time and he is very professional and always solves our problems. Wonderful company to work with. More

Transmission Jason was our service tech and he was beyond great, checking in on us with updates and was always available for a call the service was great Jason was our service tech and he was beyond great, checking in on us with updates and was always available for a call the service was great More

Doing What they say they will do I feel this Service Center does a good job of getting the job done right and on time. We had the car serviced for an airbag recall but we do our reg I feel this Service Center does a good job of getting the job done right and on time. We had the car serviced for an airbag recall but we do our regular service here as well. Always been satisfied with those that we deal with in the service center. More

Poor Service I went in for the recall notice for the passenger side airbag and an oil change. I had brought an air filter to replace the old one but it was not don I went in for the recall notice for the passenger side airbag and an oil change. I had brought an air filter to replace the old one but it was not done. Service spent more time telling me what other services I should do for my Jeep. Prestige is way over priced. To replace my radiator I was quoted $800.00. I can purchase an OEM radiator at retail for $120.00 and replace it my self. More

Good Customer service. poor execution. Service rep was very friendly and accommodating, He kept me updated throughout the day. Unfortunately one of the services requested (amplifier softwar Service rep was very friendly and accommodating, He kept me updated throughout the day. Unfortunately one of the services requested (amplifier software update) failed to work ( I was charged $100 anyway) even after I supplied the service bulletin number that was previously released for this problem, Dealer also installed new tires on vehicle. A few days after the install there was an extreme vibration in the vehicle at freeway speeds. Took vehicle back into dealer and was told some of the weights placed at the install had fallen off and needed to be replaced. Service tech was friendly and made the repairs free of charge, but it shouldn't have been necessary to begin with. More

The best car buying experience I have ever had!! Our sales person Steve was fantastic. We did the paperwork online. Steve texted me asking which vehicle I was interested in and when we would like to Our sales person Steve was fantastic. We did the paperwork online. Steve texted me asking which vehicle I was interested in and when we would like to come in. We set up the vehicle and a time. We showed up twenty minutes early to the vehicle we were interested in cleaned and waiting for us at the front of the building. Steve had all the numbers available, and very easy to understand. We the decision to purchase the vehicle. I let Steve know that I was planning a surprise birthday dinner for my wife and we needed to leave shortly for that. Worked around this and pitched the idea of us getting dinner while we wait for the final paperwork. We went out to dinner and stayed longer than we thought. When we showed up Steve and several other employees were staying late to help us through the final process. Steve walked us through all the features of the vehicle and how to use them all. I have purchased several vehicles before, however this was the best car purchasing experience I have ever had and strongly recommend prestige chrysler dodge jeep and ram in longmont colorado. More

Always a pleasure working with Prestige My Fiance and I have purchased two vehicles from Prestige Chrysler Dodge Jeep in the last year, both have been very easy and smooth transactions. Tony My Fiance and I have purchased two vehicles from Prestige Chrysler Dodge Jeep in the last year, both have been very easy and smooth transactions. Tony in Sales is straightforward and honest, always very open and transparent through the process. If I know anyone in the market for a new or used vehicle I will most definitely be sending them to Tony at Prestige. More

Durango SRT Purchase Always a pleasure to deal with Randy and his sales team! Levi, my sales person, was an extreme pleasure to work with. Very nice, helpful, knowledgeabl Always a pleasure to deal with Randy and his sales team! Levi, my sales person, was an extreme pleasure to work with. Very nice, helpful, knowledgeable, and efficient young man. In virtually the time it took for an oil change on my Explorer that day (the reason/excuse for my visit), I ended up purchasing my new Durango SRT and drove that home instead. Best oil change ever! More

Wouldn’t fix problem until warranty expired Brought my car in complaining about a frontend noise close to the end of the warranty, and was told by service that they couldn’t hear a noise that ev Brought my car in complaining about a frontend noise close to the end of the warranty, and was told by service that they couldn’t hear a noise that everyone else could hear clearly, and there was no problem. Brought it in for an alignment after that, and got new tires hoping that would quiet the frontend. Called them to report the front end was squirrely after the alignment and new tires. They said there was no problem, and the new tires make it squirrely. Noise has now gotten louder, so took it back in 4/19, and was told the hub bearings are shot, not to drive it, tire has unusual wear as a result, and $800 to replace the bearing. Reminded mechanic that I’d brought it in during the warranty period complaining about frontend noise when it was still under warranty, and he said “yea, that’s probably when the bearing was first going out”. So now i’m out of what should have been a warranty repair, the alignment, new tire is ruined, and I have an $800 quote. To add insult to injury, they charged me $140 to diagnose the problem. Think it’s time to consult an attorney, and find a better dealership. More