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Prestige Cadillac

Warren, MI

3.5
58 Reviews

29900 Van Dyke Ave.

Warren, MI

48093

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Showing 58 reviews

October 19, 2024

After purchasing or leasing vehicles for 60 years I have finally met and dealt with one of the nicest sales person I have ever had th pleasure of dealing with. Mr.Henry Flakes. He made the leasing of my new More

by autoloan44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Bandy, Henry Flakes
Oct 22, 2024 -

Prestige Cadillac responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that Henry made your leasing process for the Cadillac XT4 exceptional. We take pride in our team and are glad you found such great support. We appreciate your recommendation and hope to assist you again at Prestige Cadillac in the future! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

September 07, 2024

My experience with prestige Cadillac and Ms Katherine was the best. Fresh and clean from the start. Would recommend to all my family. Made me feel special with the final presentation car cover, bow and all t More

by Daddyshome.ab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms Katherine
Sep 10, 2024 -

Prestige Cadillac responded

Thank you for your kind words! We’re thrilled to hear that you enjoyed your experience with us at Prestige Cadillac, and we appreciate you mentioning Katherine. It’s wonderful to know that the special presentation made you feel valued. We look forward to seeing you and your family again! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

May 30, 2024

James was amazing I have not been in the market for 10 plus years. He took the time to explain the process because it was out of state purchase. He got me where I wanted to be numbers wise. He was attent More

by Bryant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
May 31, 2024 -

Prestige Cadillac responded

Thank you for sharing your positive experience with James at Prestige Cadillac, Bryant! We are thrilled to hear that he provided you with attentive and professional service during your out-of-state purchase. It's great to know that he took the time to explain the process and meet your financial goals. We appreciate your feedback and look forward to welcoming you back in the future. Drive safe and enjoy your new vehicle! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

March 23, 2024

My advice to all of you guys Do not deal with this dealerships they gonna waste your time and they gonna give you heartache More

by Haroon141414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic
Mar 25, 2024 -

Prestige Cadillac responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

December 20, 2023

The team at Prestige Cadillac is second to none, lead by Mr. Henry Flakes. Each and every step of the process was completely explained, and every detail was followed through precisly. The professionalism, More

by tonshaw2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Flakes
Dec 20, 2023 -

Prestige Cadillac responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Henry was able to meet your needs. At Prestige Cadillac, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

October 02, 2023

car was never prepped, 2 different kinds of tires on car, low on oil, dirty windows (inside), # 1 fob dead battery, low fuel on test drive. salesman had to redo the paperwork 4-5 times(we were there 4 1/2hr More

by tjtcharile
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kelvin Tuft
Nov 15, 2023 -

Prestige Cadillac responded

Thank you for providing us with your feedback. We will share your feedback with our team and use this as a learning experience to make sure this does not happen again in the future. If there is anything you would like to discuss further, feel free to contact us at your earliest convenience. We hope to earn your business back in the future. Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

August 18, 2023

Ok, it's been a whole week today since I purchased my second newly pre- certified pre-owned vehicle from Henry Flakes at Prestige. My experience each and everytime I step inside Prestige Cadillac is awes More

by Ms. Chocolate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRIAN K, Henry Flakes
Sep 28, 2023 -

Prestige Cadillac responded

Thank you for taking the time to share your feedback regarding your experience at Prestige Cadillac and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

July 11, 2023

I been taking my car here to get a an oil change ,some days service is very slow, and some are fast, but their is this one lady name angelic, I'm hoping I spelled that correctly, you are amazing with maki More

by luccianna9329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelic
Jul 13, 2023 -

Prestige Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

July 07, 2023

This Cadillac dealer is the worst. I've taken my XT4 in 8 times for service. They will not address my concerns and the alleged dealer owner who wouldn't provide her name to me, and she More

by YHARRISHUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owner, General Manager
Jul 07, 2023 -

YHARRISHUGH responded

General Motors needs to shut you down.

Jul 20, 2023 -

Prestige Cadillac responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 02, 2023

We were treated like royalty. Ask for Henry Flakes if your interested in purchasing a new vehicle, he went over and above in making our Cadillac purchase a success. We felt like i More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Henry Flakes
Jul 03, 2023 -

Prestige Cadillac responded

Congratulations on your new vehicle, Susan. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Henry was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com

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