Prestige Cadillac
Warren, MI
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After purchasing or leasing vehicles for 60 years I have finally met and dealt with one of the nicest sales person I have ever had th pleasure of dealing with. Mr.Henry Flakes. He made the leasing of my new finally met and dealt with one of the nicest sales person I have ever had th pleasure of dealing with. Mr.Henry Flakes. He made the leasing of my new Cadillac XT4 one of the best experiences in my life. I strongly recommend Mr.Flakes to anyone looking to lease or purchase a used or new vehicle. Thank You Mr.Henry Flakes. More
My experience with prestige Cadillac and Ms Katherine was the best. Fresh and clean from the start. Would recommend to all my family. Made me feel special with the final presentation car cover, bow and all t the best. Fresh and clean from the start. Would recommend to all my family. Made me feel special with the final presentation car cover, bow and all thanks More
James was amazing I have not been in the market for 10 plus years. He took the time to explain the process because it was out of state purchase. He got me where I wanted to be numbers wise. He was attent plus years. He took the time to explain the process because it was out of state purchase. He got me where I wanted to be numbers wise. He was attentive to my needs understood my concerns very patient and professional. Top notch salesman keep being great James. .much success to you Sir.. More
The team at Prestige Cadillac is second to none, lead by Mr. Henry Flakes. Each and every step of the process was completely explained, and every detail was followed through precisly. The professionalism, Mr. Henry Flakes. Each and every step of the process was completely explained, and every detail was followed through precisly. The professionalism, courtesy and focus on customer service was outstanding. Mr. Flakes is a wonderful example of a true gentleman and the very definition of integrity, accountability, transparency and respect. We are truly very fortunate to have had the high honor of doing business with Mr. Flakes. More
car was never prepped, 2 different kinds of tires on car, low on oil, dirty windows (inside), # 1 fob dead battery, low fuel on test drive. salesman had to redo the paperwork 4-5 times(we were there 4 1/2hr low on oil, dirty windows (inside), # 1 fob dead battery, low fuel on test drive. salesman had to redo the paperwork 4-5 times(we were there 4 1/2hrs & we paid cash for the car) More
Ok, it's been a whole week today since I purchased my second newly pre- certified pre-owned vehicle from Henry Flakes at Prestige. My experience each and everytime I step inside Prestige Cadillac is awes second newly pre- certified pre-owned vehicle from Henry Flakes at Prestige. My experience each and everytime I step inside Prestige Cadillac is awesome from the sales reps to the service department. Everyone is pleasant, friendly and professional. My saleperson, Flakes is an amazingly awesome person, who's very knowledgeable in the product that he sales. Any questions and concerns I had, Flakes answered and made each of my purchasing process stress free. Thank you again Flakes for helping me choose the right vehicle from me. Tonya Hill 08/18/2023 More
I been taking my car here to get a an oil change ,some days service is very slow, and some are fast, but their is this one lady name angelic, I'm hoping I spelled that correctly, you are amazing with maki days service is very slow, and some are fast, but their is this one lady name angelic, I'm hoping I spelled that correctly, you are amazing with making every customer happy, you go above and beyond, I was upset today with the service but by the end I was all smiles. More
This Cadillac dealer is the worst. I've taken my XT4 in 8 times for service. They will not address my concerns and the alleged dealer owner who wouldn't provide her name to me, and she I've taken my XT4 in 8 times for service. They will not address my concerns and the alleged dealer owner who wouldn't provide her name to me, and she wouldn't look me in my eyes when I talked to her. They have ordered an airbag and an OnStar module. I don't trust them to complete the repairs. Please help me GM. More
We were treated like royalty. Ask for Henry Flakes if your interested in purchasing a new vehicle, he went over and above in making our Cadillac purchase a success. We felt like i Ask for Henry Flakes if your interested in purchasing a new vehicle, he went over and above in making our Cadillac purchase a success. We felt like it was our birthday, even the literal unveiling of our new car in the showroom. Henry spent time with us going over all the amenities of the new car and even sent us home with water and snacks for the long drive. Thank you Prestige and Henry Flakes. The Lemerands. More