Prestige Auto Sales

Good sale experience: poor post sale experience Let the buyer beware!! Have car checked out by your mechanic before purchase. Being from out of town I trusted what was advertised and verbally stated Let the buyer beware!! Have car checked out by your mechanic before purchase. Being from out of town I trusted what was advertised and verbally stated that car was in "excellent" condition. Had car checked out locally and found water pump leaking, drive belt squealing, front brake rotors bad, musty smell from AC ; all told I spent $1200! Asked my sakes person to reimburse 25% of those costs, got the "sold as is"response. And I'll take it up the chain. Never heard another word from anyone at this dealership!! You decide on what customer service means to you and what "excellent" condition really is. Had a good experience during the sales process but a really poor post sale experience that would prevent me from recommending this business to others. Hope this is a learning experience for the dealership and potential customers; it reinforced to me to verify before buy!!! More

Honest, Fair and Friendly When I visited Prestige Auto Sales, I was just beginning my search for a used vehicle. I never expected to buy in the next 24 hours! The team I work When I visited Prestige Auto Sales, I was just beginning my search for a used vehicle. I never expected to buy in the next 24 hours! The team I worked with dealt with me in a manner that separates them from other dealerships. Their approach is simple. Honest, Fair and Friendly is how I would sum up the experience. They did not try any underhanded tactics or surprises in the negotiating process. They were direct and very clear in explaining the contract. I feel they were fair due to their goal to meet and exceed my expectations with the purchase. We looked at other competitors to make sure that this was the best deal around. I was offered a special internet price that saved me literally thousands of dollars. The dealership is Christian based. You will not find another dealership who will treat you with more compassion and understanding. The entire staff is dedicated to making this experience a positive outcome! More

AAA+ sales and customer service. This was the best car buying experience I've ever had. I specifically wanted a Scion xB. Prestige did not have one but Chris was able to locate one This was the best car buying experience I've ever had. I specifically wanted a Scion xB. Prestige did not have one but Chris was able to locate one for me with less miles and less money than other dealerships were offering.. Within a short period of time I had the car I wanted and I couldn't be happier.. Chris gave me a great deal on the scion.. If I know of anyone looking for a car I will definitely refer them to Chris at prestige... More

Well Worth the Trip After seeing the particular car that we wanted advertised for sale on the Prestige web site, my daughter and I traveled from Atlanta the next day to t After seeing the particular car that we wanted advertised for sale on the Prestige web site, my daughter and I traveled from Atlanta the next day to take a look at the car. All of the people that we met were friendly and helpful. The test drive with Joshua went well and we bought the car. Chris stopped in and said hello while the paper work was being processed and again just as we were getting ready to drive away. Dan in the finance department was great as was Joshua in sales! The entire experience was pleasant and enjoyable, and far different from other experiences I have had buying a car. I think this is the way business was done in the good old days. It is just too bad that they only sales cars as I would want to make all my major purchases from them. Thanks to all the folks at Prestige! More

Excellent The team at Prestige helped me over a three wk period locate the exact vehicle I was looking for and helped me find the financing I needed to secure i The team at Prestige helped me over a three wk period locate the exact vehicle I was looking for and helped me find the financing I needed to secure it. Absolutely no pressure whatsoever while searching for the right vehicle and finally negotiating the final price. They explained the "fine print" and everything I didn't understand in a way I could understand. I've never had a dealership experience like I did at Prestige! Excellent! Excellent! Excellent! I will certainly buy my next vehicle from Prestige Auto Sales in Ocala, FL More

Happy with Prestige My husband and I had heard of Chris Spears and his dealership, Prestige Auto, from our son; and others in our community. And, our expectations were My husband and I had heard of Chris Spears and his dealership, Prestige Auto, from our son; and others in our community. And, our expectations were rewarded. Chris found the perfect car for us; at the perfect price. Will recommend this company to all my friends, etc Jane Lomel More

Great Experience!!!!!! Well that afternoon I had stopped by to look at a truck that we were interested in buying, but my boyfriend was currently at work. Right away I was Well that afternoon I had stopped by to look at a truck that we were interested in buying, but my boyfriend was currently at work. Right away I was greeted my Frankie; he was very nice and friendly. He let me look at the truck and had gave me applications and told me whenever I had time for both me and my boyfriend to fill them out so that he could see what he could do for use. Well me and my boyfriend had ended up going back that same day and talked with him not knowing that we would be leaving that exact same day with the truck my boyfriend feel in love with. All the staff was great they were very friendly and talked and joked around with use and made us feel comfortable. Not once did we feel pressured about anything. They really worked with use and did what they could to make sure we got the truck. They were able to get use an amazing deal with a warranty, gap insurance all for 100 dollars less then what we told them are budget was!!!! We are truly grateful and glad we went to them, and would definitely recommend them to anybody look to by a new vehicle!!!! THANK YOU PRESTIGE!!!!! WE LOVE OUR NEW TRUCK!!!!! More

Excellent experience , dealing with Chris Spears was very comfortable and he is very experienced he knew what he was doing. I appreciate everything that he did to help me , dealing with Chris Spears was very comfortable and he is very experienced he knew what he was doing. I appreciate everything that he did to help me when I needed help. He worked with what I had to work with. Thank you again Chris Spears. More

GOOD EXPERIENCE CHRIS AND HIS STAFF TREATED US LIKE FAMILY AND WORKED WITH US TO GET INTO THE TRUCK WE WANTED.THEY MADE SURE WE WERE COMFORTABLE THE WHOLE TIME WE WER CHRIS AND HIS STAFF TREATED US LIKE FAMILY AND WORKED WITH US TO GET INTO THE TRUCK WE WANTED.THEY MADE SURE WE WERE COMFORTABLE THE WHOLE TIME WE WERE THERE AND KEPT US INFORMED EVERY STEP OF THE WAY.I WOULD RECOMMEND PRESTIGE TO EVERYONE More

Great Service I was car shopping with and for my daughter, I had my younger son with me, who is very active. Vicki helped with keeping him entertained through the l I was car shopping with and for my daughter, I had my younger son with me, who is very active. Vicki helped with keeping him entertained through the last process of paper work that needed my attention. Vicki also saw to it that any major and minor problems with the car were taking care of and fixed to our satisfaction. I know that my daughter has the best and the safest car to drive. More