Prestige Auto Mart of Westport

So Far, So Good . Thank You Prestige ! So far I must say I have been pretty pleased with the everyone at prestige. Bobby was my salesman and was very up front with me , I did not feel press So far I must say I have been pretty pleased with the everyone at prestige. Bobby was my salesman and was very up front with me , I did not feel pressured during negotiations and Bobby was up front with me. I like how nobody tried any sketchy sales tactics such as taking my keys; after my trade in was appraised I was given my keys back before negotiations started. I was given more money for my car than any other dealership offered me (including the big guys) Bobby Martin and I sat down and reached a number we both agreed upon , although it was close to closing time for the dealership, I met with finance and was told there was an 80% chance of approval and I would know the next day. The next day I remained in close contact with the Prestige but they still did not hear back from the bank, on the third day, I was informed that I had gotten approved and could come in to finalize paper work. On this day my salesman Bobby came in on his day off to to finalize everything and be sure the truck I bought was clean , he agreed to meet me at 6:00pm and he was there right on time. Bobby was honest and let me know that the vehicle would still need to be serviced and let me know when to call to schedule service. After driving the vehicle, I did notice an exhaust leak , Bobby assured me that they would get this fixed and I spoke to the service department and they scheduled a drop off time for service and agreed to issue me a rental without any hesitation. So far I have nothing to complain about , buying a used vehicle is different from buying a new vehicle and the dealer really makes or breaks the purchase. I will be sure to send all my family and friends to Bobby as long as the final stages of my purchase and the service to the truck is successful and I have no doubts that this will happen and in a short time period. Prestige won't offer you free lunch and a padded waiting area , but to me, that's not the purpose of going to a car dealer, prestige will not heckle you to purchase a car. Prestige will be honest with you and let you know if a deal can be made . When I met with finance for the final time I was told that my interest rate went up a couple percentage points, but I was assured I didn't have to make the deal , the difference was $18 a month and I chose to agree to this , but I wasn't pressured into this. Bobby is an upfront person who won't lead you on and then let you down , I am sure everything will go well with prestige's service department and I will be a happy customer. Thank you to Bobby Martin, Jerry and everyone else who helped me out. More

Friendly and Helpful Bob Martin did everything he can to get my family and I in the perfect Ford F150 that we were looking for. We are very satisfied with all that Bob did Bob Martin did everything he can to get my family and I in the perfect Ford F150 that we were looking for. We are very satisfied with all that Bob did and how much time he put into getting us into what would be great for us. We highly reccomend Prestige Auto. Thanks for everything Bob and Jerry. Sincerely, Mr. & Mrs. John Teixeira More

TAUNTON STORE, THE DEALERSHIP IN TAUNTON HAS THE WORST CUSTOMERS SERVICE GOING, AND THEY ARE ALL ABOUT THE MONEY NOT CUSTOMERS SERVICES AT ALL. THE TRUTH ABOUT PRES THE DEALERSHIP IN TAUNTON HAS THE WORST CUSTOMERS SERVICE GOING, AND THEY ARE ALL ABOUT THE MONEY NOT CUSTOMERS SERVICES AT ALL. THE TRUTH ABOUT PRESTIGE AUTO MART 1 ON TAUNTON AVE, EAST PROV. They have a banner in the showroom, (that says) that refers to word of mouth being the best tool of communication. So I am using their tool for word of mouth on Facebook to; WARN CUSTOMERS ABOUT HOW THEY TREAT THEIR CUSTOMERS AFTER YOU BUY A TRUCK. We brought a truck about 8 months ago, and it was just totaled out last month. We went back to Prestige Auto to buy another truck, but we were jerked around for several weeks from the employees that work their including the management. After we posted a negative comment, they contacted us and ask if we could remove it, because they don’t like it. There trucks are overpriced and often not in the best condition, and they don’t care once they are paid. IT ALL ABOUT THE MONEY NOT THE CUSTOMERS. We brought a Nissan Murano 2010 from Elwood Auto dealership about a year ago on Elwood Ave. for less money down and lower payments, so we went back there and brought Toyota Tundra 2010 for half of the money that Prestige Auto would want for any of their trucks and the payments are even lower. SO GO TO ELMWOOD DEALRERSHIP TO BUY A VECHICLE YOU WILL GET A BETTER DEAL AND A BETTER VECHICLE, AND THE CUSTOMERS SERVICES IS THE BEST. More

Help when you need it the most Bob Martin was very attentive and helped us find what we were looking for. No pressure sales and what was promised was received. I would refer Bob t Bob Martin was very attentive and helped us find what we were looking for. No pressure sales and what was promised was received. I would refer Bob to a friend. More

Friendly and honest The dealership was friendly and honest, but did use a few sales tactics that were annoying, like asking for a deposit so they knew I was serious, and The dealership was friendly and honest, but did use a few sales tactics that were annoying, like asking for a deposit so they knew I was serious, and taking my keys to do the trade-in inspection while we discussed finances. Once I set down with the finance representative, they offered a warranty for service on the car, which had I known about earlier, I would have factored into the price I wanted to pay and the price I wanted to finance vs. pay cash for. Their was a lot of waiting (a total of 4 hours between 2 days) to get the paperwork together. I'm not sure if this is normal, but I wish I had been given a more clear timeline and/or a checklist of processes that was part of buying a car. I think improving that transparency would help customers reduce the stigmas of used cars. Every person I worked with was extremely friendly and kind, which I appreciated. More

Personal Attention and no b.s. Working with Raul at Prestige was a great experience. I saw the car on the internet and he was able to get the car from one of their other lots that d Working with Raul at Prestige was a great experience. I saw the car on the internet and he was able to get the car from one of their other lots that day. I took it for a spin and was ready to negotiate. After a little back and forth, we agreed to terms and I was out the door with a new (to me) car. More

The best experience at a car dealer ever The sales associates, managers and staff were very professional, friendly and courteous . They had all of the paperwork prepared and ready to go when The sales associates, managers and staff were very professional, friendly and courteous . They had all of the paperwork prepared and ready to go when we got there and we were in and out with our new car. I would highly recommend this dealership to anyone and everyone. I can't say enough about the experience we had there. I despise going to car dealerships, but the experience I had at Prestige was like no other and in the future I would not hesitate to go back. Everyone went out of their way to make sure that we were comfortable with our monthly payment and happy with the car. Prestige is an excellent place to buy a car from! More

Shaun A is awesome we needed a new car so we went to prestige we had purchased our previous car there . We worked with Shaun A. who was very helpful and found us what we we needed a new car so we went to prestige we had purchased our previous car there . We worked with Shaun A. who was very helpful and found us what we needed, Overall experience was excellent would recommend this place to anyone very pleased thank you prestige and staff. More

In and out I called ahead to find out what kind of paperwork I'd need, and they told me. I came in, set a budget, picked something out, took a test drive, and th I called ahead to find out what kind of paperwork I'd need, and they told me. I came in, set a budget, picked something out, took a test drive, and that was it. A very pleasant and streamlined experience, no stress. More