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Prestige Auto Mall

Cuyahoga Falls, OH

3.3
451 Reviews
We are proud to be your family owned quality used car dealership since 2008. Since we first opened our doors our No.1 priority has been to offer a world-class customer service. At Prestige Auto Mall we keep things simple. Our shopping process is straightforward and we maintain an easy, no-hassle experience. Everything we do is set up for maximum efficiency. From the showroom to the financing paperwork, we keep things fast, efficient and stress-free.
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1559 State Rd

Cuyahoga Falls, OH

44223

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Showing 451 reviews

December 31, 2022

Sold me a truck with rust holes damaged frame without disclosure, when asked them to fix it was told to suck it up. Truck won't pass inspection. More

by a_sheatz
Recommend Dealer
No
Employees Worked With
Moe Odetellah
December 17, 2022

We purchased a BMW 535i and could not be happier with the whole experience at Prestige. Peter was outstanding. He made the car buying experience easy. He was very helpful and knowledgeable. Thank you so much More

by Rhianna_trout
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
November 27, 2022

Terrible service throughout, car was not what was promised and no help to resolve their mistake. Many calls and emails with no response and thousands of dollars in repairs needed and several things m More

by nordin4875
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Natalie Fisher, Nick Morano, Tyler Grinsted
October 27, 2022

I recently purchased a Jeep Cherokee from Prestige and had a great experience start to finish! This is my second purchase from them and I am just as pleased with the staff. I recommend going to Natalie Fi More

by Tracyg0423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Fisher
October 24, 2022

Jon was great! Helped me through the whole purchasing process from afar and was waiting on me when I came to pick up my new car! More

by m.teetz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
September 30, 2022

Second car from here and would highly recommend this lot and if you get Ronald Kapis your in good hands. Actualy all of the guys there are always so helpful. More

by sickskins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Kapis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

I purchased a Mercedes benz GL 550, on 8/3/ 22 sales Rep.Tyler was great in assisting me, informative and made buying from Prestige a awesome experience! Though I'm 3 hours away it was worth the trip. More

by tglenn70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Grinsted
July 29, 2022

Yesterday I reached out to Prestige to inquire about an Audi S4. Negotiated to what I thought was a fair deal for both sides and asked for additional $500 and to see the service R.O of the vehicle. Today, More

by Mike M
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler
Jul 30, 2022 -

Prestige Auto Mall responded

Mike, with the current market conditions we can not hold a car without a deposit. Basically it's a first come, first serve unless a deposit is put down and a signed purchase agreement is completed. I know it can be frustrating searching for cars with the car shortage, and there was a reason you were reaching out to us from a distance. We price our cars below everyone else and we are always getting new inventory. I would be happy to find you another Audi S4. I promise you will love working with us.

July 18, 2022

I live in New Hampshire and bought the car online. It was the best online experience I have ever had. Arthur was an absolutely professional and honest person to deal with. He answered every question More

by goobs500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Knight
July 17, 2022

Art is hands down the best, and most knowledgeable salesman I've ever dealt with. His knowledge was the single most important thing in deciding what my first exotic car would be. I spoke with 4 other More

by jasonkable911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Knight
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