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Prestige Auto Mall
Cuyahoga Falls, OH
458 Reviews
We are proud to be your family owned quality used car dealership since 2008. Since we first opened our doors our No.1 priority has been to offer a world-class customer service. At Prestige Auto Mall we keep things simple. Our shopping process is straightforward and we maintain an easy, no-hassle experience. Everything we do is set up for maximum efficiency. From the showroom to the financing paperwork, we keep things fast, efficient and stress-free.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 458 reviews
June 12, 2018
Great Dealership! Friendly people! They have a great selection of cars. I found my dream car here at a lower price than everywhere else. Would definitely recommend to a Friendly people! They have a great selection of cars. I found my dream car here at a lower price than everywhere else. Would definitely recommend to anybody! More
by Chance T.
Employees Worked With
Dionna Hopson
June 10, 2018
Great team work among staff!! Really enjoyed my experience here. DaVee was professional and thorough during the process. The car and the paperwork was all ready on Saturday to comp Really enjoyed my experience here. DaVee was professional and thorough during the process. The car and the paperwork was all ready on Saturday to complete the purchase. More
by Mickey 40jb
Employees Worked With
DaVee Hang, Will Mceuen
June 05, 2018
This is a Trustworthy dealership from someone who knows. I shopped many, many, dealers and ran into all the tricks. Having sold cars myself at one time, I knew those tricks. Prestige Auto Mall tried no trick I shopped many, many, dealers and ran into all the tricks. Having sold cars myself at one time, I knew those tricks. Prestige Auto Mall tried no tricks and honestly gave me the best deal on a car to be found. Joe Martin, my salesman at Prestige personally drove the car several times and, each time, he realized there was another small repair for the dealership to make before delivery. It took a few days more to get the car but it was well worth. Once Joe was done, I received a car that was like new. More
by New owner of a great Cadillac!
Employees Worked With
Joe Martin, Will Mceuen
June 05, 2018
Very friendly staff! Right away the salesman DaVEE was very friendly and replied fast and overall was just a great person to buy a car off of I would recommend this dealer Right away the salesman DaVEE was very friendly and replied fast and overall was just a great person to buy a car off of I would recommend this dealership to a friend also because of their wide variety of cars on the lot. More
by Kevin101
Employees Worked With
DaVee Hang
June 04, 2018
Vehicle of my dreams John Hang was my salesman he made my buying experience very easy I live over 2 hours away we did everything by text had to deal all set up I came in h John Hang was my salesman he made my buying experience very easy I live over 2 hours away we did everything by text had to deal all set up I came in had an issue with one of the spots on the door immediately he took it in had his detailers fix the situation everybody was polite friendly would recommend it to anybody I purchased a 2016 Cadillac Escalade for about $6,000 under anybody else's price More
by my dream vehicle
Employees Worked With
Irina, John Hang, Will Mceuen
May 31, 2018
Car buying experience My car buying was an awesome experience through Prestige.DaVee my sales person was friendly informative and very proffesional.I would recommend them t My car buying was an awesome experience through Prestige.DaVee my sales person was friendly informative and very proffesional.I would recommend them to anyone.Best car buying experience I ever had. More
by Liz
Employees Worked With
DaVee Hang
May 29, 2018
Easy car buying experience We had a great experience at Prestige Auto! Everyone was very friendly! No typical stressful sales tactics- a very relaxed and easy car buying process We had a great experience at Prestige Auto! Everyone was very friendly! No typical stressful sales tactics- a very relaxed and easy car buying process! John Hang and John Beaver were excellent to deal with. We'll definitely come back in the future. More
by DEG
Employees Worked With
John Beaver, John Hang
May 25, 2018
They hung up on a potential buyer, that says it all I called about a car they had listed today 5/25/18. It was for $15991 for a 2009 dodge challenger. Model #: LCDP22 VIN #: 2B3LJ54T09H633524 Stock#: A0 I called about a car they had listed today 5/25/18. It was for $15991 for a 2009 dodge challenger. Model #: LCDP22 VIN #: 2B3LJ54T09H633524 Stock#: A06604. Carfax listed no accidents but autochek listed a rear left fender impact. We called and talked to a Jim. We asked about this and he said he didn't know anything about it as their carfax showed no problems. They are in Ohio and we live in Missouri. I could obviously not check out car. So there site says make offer. I asked him what he would take for CASH money. He stated they just listed it today and wanted full price. I offered what I thought was a good cash price due to the accident problem and the travel situation. He stated to me "what, I should charge locals more?" I said no that I was on the phone now offering money and no locals where looking at it or on the other line. I said I would offer $14500 for it, Then he hung up. There was no polite sorry I cannot accept that or counter offer. What a xxxxx. salesperson and I guess a rep of what kind of company you are dealing with. In my opinion, I wouldn't buy or service a car from them EVER! I would just keep driving and know that my money went somewhere else and to some company who wants my business (and repeat business) and my cash money. BUYER BEWARE! More
by moparman71
Employees Worked With
I thought he said his name was Jim, but it could have been john or joe. Just see who worked at 5:30 pm on 5/25/18, John Hang, John Beaver, Joe Martin
May 23, 2018
No pressure buying I found prestige to he a hassle free experience. They had the car I was looking for., in an excellent and clean condition, which I am loving right now I found prestige to he a hassle free experience. They had the car I was looking for., in an excellent and clean condition, which I am loving right now. I worked with DaVee, who I found to be professional, personal and did pressure you into buying. The team there really worked with you to get you into your new car. I would recommend this dealership to anyone who is looking to get into a new car. More
by Ken S
Employees Worked With
DaVee Hang
May 23, 2018
Revoke my previous 5 Star Review! 5/19/18-Smooth talkers! Elliott was our salesman. Talked about our children and how we’re building a home. Super nice. I was told the 2013 Ford Explor 5/19/18-Smooth talkers! Elliott was our salesman. Talked about our children and how we’re building a home. Super nice. I was told the 2013 Ford Explorer I purchased came with a key fob. It didn’t. So they promised me a key fob. It’s been 3 weeks. Still no key fob. My alarm sounds every time I unlock it! 2 hours after the purchase my check engine light came on. Fixed the problem cost $500. After multiple calls to the manager John finally answered and sent Justin onto Shawn the maintenance guy, he was the most helpful and honest. Shawn sent us a check for $350 of the $500 cost in replacing what was wrong. My check engine light came on again this morning! Which now means we need to contact the warranty place to report the problem and take it to a ford dealership. Taking more time off work when I have a car payment and we’re building a home is horrible. Especially when you spend as much as we did on this vehicle. Where I come from a man keeps his word. They couldn’t even keep their word (that’s written in the papers) about giving me a key fob. Very disappointed in this dealership. And apparently the vehicle that was supposed to be safe for my family can’t even start. Extremely disappointed. 5/23/18 Update: My Explorer has been at the dealership for 3 days now! They can’t find the leak. I haven’t made the first months payment yet. And now I’m going on day 3 of not having my vehicle. Do your research and read the reviews on their Facebook page! More
by Tiffany Johnson
Employees Worked With
Elliott Bailey
