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Prestige Auto Mall
Cuyahoga Falls, OH
450 Reviews
We are proud to be your family owned quality used car dealership since 2008. Since we first opened our doors our No.1 priority has been to offer a world-class customer service. At Prestige Auto Mall we keep things simple. Our shopping process is straightforward and we maintain an easy, no-hassle experience. Everything we do is set up for maximum efficiency. From the showroom to the financing paperwork, we keep things fast, efficient and stress-free.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 450 reviews
May 23, 2018
No pressure buying I found prestige to he a hassle free experience. They had the car I was looking for., in an excellent and clean condition, which I am loving right now I found prestige to he a hassle free experience. They had the car I was looking for., in an excellent and clean condition, which I am loving right now. I worked with DaVee, who I found to be professional, personal and did pressure you into buying. The team there really worked with you to get you into your new car. I would recommend this dealership to anyone who is looking to get into a new car. More
by Ken S
Employees Worked With
DaVee Hang
May 23, 2018
Revoke my previous 5 Star Review! 5/19/18-Smooth talkers! Elliott was our salesman. Talked about our children and how we’re building a home. Super nice. I was told the 2013 Ford Explor 5/19/18-Smooth talkers! Elliott was our salesman. Talked about our children and how we’re building a home. Super nice. I was told the 2013 Ford Explorer I purchased came with a key fob. It didn’t. So they promised me a key fob. It’s been 3 weeks. Still no key fob. My alarm sounds every time I unlock it! 2 hours after the purchase my check engine light came on. Fixed the problem cost $500. After multiple calls to the manager John finally answered and sent Justin onto Shawn the maintenance guy, he was the most helpful and honest. Shawn sent us a check for $350 of the $500 cost in replacing what was wrong. My check engine light came on again this morning! Which now means we need to contact the warranty place to report the problem and take it to a ford dealership. Taking more time off work when I have a car payment and we’re building a home is horrible. Especially when you spend as much as we did on this vehicle. Where I come from a man keeps his word. They couldn’t even keep their word (that’s written in the papers) about giving me a key fob. Very disappointed in this dealership. And apparently the vehicle that was supposed to be safe for my family can’t even start. Extremely disappointed. 5/23/18 Update: My Explorer has been at the dealership for 3 days now! They can’t find the leak. I haven’t made the first months payment yet. And now I’m going on day 3 of not having my vehicle. Do your research and read the reviews on their Facebook page! More
by Tiffany Johnson
Employees Worked With
Elliott Bailey
May 22, 2018
Great buying experience Absolutely great car buying experience. Davee was a great salesman who focused on what I wanted to buy, instead of what he wanted to sell me. Help me Absolutely great car buying experience. Davee was a great salesman who focused on what I wanted to buy, instead of what he wanted to sell me. Help me browse through vehicles and answers every question along the way. Would recommend him and the dealership to anyone. Thanks again!! More
by Blink24m
Employees Worked With
DaVee Hang
May 21, 2018
Very Positive Experience I came to this dealership to look at a specific car. DaVee was able to make the deal work within the price point I needed to stay. When I picked up I came to this dealership to look at a specific car. DaVee was able to make the deal work within the price point I needed to stay. When I picked up the car, he had checked on a few final details to make sure everything was in tip top shape. He also followed up to make sure I was satisfied with my new vehicle after I got it home. Overall it was a very positive experience! More
by Mustanggirl
Employees Worked With
DaVee Hang
May 09, 2018
A Seamless Experience Excellent service and fair pricing. We’re very happy with our new vehicle. We will definitely shop at Prestige again in the future when it’s time to g Excellent service and fair pricing. We’re very happy with our new vehicle. We will definitely shop at Prestige again in the future when it’s time to get our next car. More
by Satisfied Customer
Employees Worked With
DaVee Hang, Will Mceuen
May 05, 2018
Excellent Service! Top notch service is being humble. Davee and his team helped us through the entire purchase process of our 2012 Jeep Grand Cherokee SRT8. My wife and Top notch service is being humble. Davee and his team helped us through the entire purchase process of our 2012 Jeep Grand Cherokee SRT8. My wife and I got to the dealership 20 minutes before they closed and the did not pressure us in any way, allowed us to take our time to review the vehicle, test drive, and go through the purchasing process. His is a great team to work with and they make you feel at home. More
by Aukland
Employees Worked With
DaVee Hang
April 25, 2018
Pleased Great selection, and variety of vehicles. Loved the experience, and service. Excellent environment with good people and great personalities all around Great selection, and variety of vehicles. Loved the experience, and service. Excellent environment with good people and great personalities all around. Very timely! Would recommend friends and family. More
by Drob95
Employees Worked With
DaVee Hang
April 17, 2018
Nice car... Great deal Found a car we wanted online at Prestige Auto Mall. Ron made sure we got what we wanted at a fair price. No pressure by the staff and they took care Found a car we wanted online at Prestige Auto Mall. Ron made sure we got what we wanted at a fair price. No pressure by the staff and they took care of us. Thanks! More
by LG
Employees Worked With
Ronnell Perie
April 11, 2018
Great service We purchased a 2015 Ford Escape.. Davee was our sales associate he was awesome with us.. my fiancé and I requested a few things and Davee made them We purchased a 2015 Ford Escape.. Davee was our sales associate he was awesome with us.. my fiancé and I requested a few things and Davee made them happen.. He made sure to keep in contact with me throughout the total sale. I live in Cleveland and he was able to keep me updated on everything.. I am totally happy with the customer service we had.. He made sure that my car was clean in and out, and even gave us a thank you gift.. Davee you was outstanding thank you so much.. More
by Watson
Employees Worked With
DaVee Hang
April 10, 2018
Great service The service was great and I got my car at a great price. The salesman (DaVee) was great and I'm glad to have the car I have, at the price I got it. The service was great and I got my car at a great price. The salesman (DaVee) was great and I'm glad to have the car I have, at the price I got it. More
by Chance Norris
Employees Worked With
DaVee Hang
