Prestige Auto Mall
Cuyahoga Falls, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Good experience Very friendly staff, easy to work with and over all a good welcoming experience would reccomend this to friends and family. Salesman work well with my Very friendly staff, easy to work with and over all a good welcoming experience would reccomend this to friends and family. Salesman work well with my hectic schedule, 9/10 experience. More
Bought Range Rover The entire staff was very professional extremely friendly and not intimidating , not forcing you to buy a vehicle... Steve Steal was extremely a true The entire staff was very professional extremely friendly and not intimidating , not forcing you to buy a vehicle... Steve Steal was extremely a true down to earth guy.. Any problems I might encounter , I was told to feel free to come back and it would be addressed... More
Shady shady shady. I bought a car from them at the end of March. The check engine light came on not even a week later. I was promised and promised from the salesman that I bought a car from them at the end of March. The check engine light came on not even a week later. I was promised and promised from the salesman that the service manager would call to set up a time for me to bring it in. Well, May hit and when I went to get my permanent tags, I couldn't due to the failing of an e check. No one from them answered calls or contacted me until I left a negative review on Facebook. The general manager didn't know about the issue until then. My husband reached out to Will like we were instructed and we took my car in. We had it there for a week, paid the $89 for the part. I passed my e check. Not even 4 days after getting it back the light came back on for the same issue. I thought maybe they didn't fix anything so I found the part they installed. They used zip ties instead of a bolt to hold it in place. We called them and my car was there for almost 2 weeks since they had to wait for a part. I just got my car back this Saturday and the check engine light came on not even 6 hours later. Also, my car is smoke free yet when I got it back it had ashes all around my gear shifter. Now again I am driving a car that technically does not pass e check standards. I feel like they just do enough to make cars seem buyable and then they just take a crap after. My door handle on the inside broke off, my windshield wiper fluid quit working too. It's one after the other when it comes to problems and nothing getting resolved. ****The only one who seems to even care or be helpful is Nicole. More
Excellent service I have a good rating because DaVEE was a nice dealer and I told him what I wanted and he helped out a lot. Thanks I have a good rating because DaVEE was a nice dealer and I told him what I wanted and he helped out a lot. Thanks More
Amazing It was an amazing experience for me. They were very friendly and answered all my questions. Very professional and explained everything through out my It was an amazing experience for me. They were very friendly and answered all my questions. Very professional and explained everything through out my process there. I love my purchase and I’m glad that I went there for my vehicle. Thank you prestige auto mall More
Good experience Davee was a pleasure to work with. He promptly handled all questions and concerns. All the staff was friendly and felt upfront and honest about the wh Davee was a pleasure to work with. He promptly handled all questions and concerns. All the staff was friendly and felt upfront and honest about the whole process. More
Best first car experience ever I went to 5 different dealerships to look for a car, they all turned me away until I came to Prestgie Auto Mall and met Joe. Joe worked hard and tod I went to 5 different dealerships to look for a car, they all turned me away until I came to Prestgie Auto Mall and met Joe. Joe worked hard and today he got me in to a beautiful 2010 BMW series 3. I am in the United States Army and have no credit and he still got me in a car. Definitely come to prestige auto mall and ask for joe. More
this place will screw you over Drove 4 hr to get to Prestige Auto Mall I was there at 9:01 a.m. for appointment that i made a 6:45 the night before! when they opened the informed me Drove 4 hr to get to Prestige Auto Mall I was there at 9:01 a.m. for appointment that i made a 6:45 the night before! when they opened the informed me that the vehicle I was going to purchase had been sold a 6:15 the night before... but they had other jeeps to look at!!!!!!I told them at time of appointment i was driving 4 hr one way to look at this jeep!!!! They tried to sell me a different vehicle the worst place I have run in to yet... even to manager was horrible More
Fast, efficient, takes initiative. Excellent dealership with great customer service and exceptional communication. Got to test drive the tuck in interest within 5 minutes of walking in Excellent dealership with great customer service and exceptional communication. Got to test drive the tuck in interest within 5 minutes of walking in the door. More
Great service I bought a 2004 Ford F-250 and they gave me the background on it and it was rust free only 87k miles they gave me a fanominal interest rate on such an I bought a 2004 Ford F-250 and they gave me the background on it and it was rust free only 87k miles they gave me a fanominal interest rate on such an old truck I’m glad I bought that truck I did. I would recommend Davee or Will when buying a car from them. More