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Prestige Auto Mall
Cuyahoga Falls, OH
450 Reviews
We are proud to be your family owned quality used car dealership since 2008. Since we first opened our doors our No.1 priority has been to offer a world-class customer service. At Prestige Auto Mall we keep things simple. Our shopping process is straightforward and we maintain an easy, no-hassle experience. Everything we do is set up for maximum efficiency. From the showroom to the financing paperwork, we keep things fast, efficient and stress-free.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 450 reviews
October 27, 2018
Friendly experience and very helpful Very helping in finding alternate options and working with payment options. Great customer service and provides a great, friendly environment. Select Very helping in finding alternate options and working with payment options. Great customer service and provides a great, friendly environment. Selection of inventory is good. More
by Kjp05281993
Employees Worked With
Asif Kassam, Brianna Hamilton
October 27, 2018
Awesome people! I went car shopping, knowing exactly what I wanted and how I hoped the experience would go and these guys were amazing! Ed and Asif were personable, f I went car shopping, knowing exactly what I wanted and how I hoped the experience would go and these guys were amazing! Ed and Asif were personable, friendly and knowledgeable! Purchasing a vehicle can be gruesome, drawn out and just difficult but my experience at Prestige was so easy and I didn’t at all feel pressured! Thank you guys for a fantastic car buying experience!👍👍👍 More
by Cfitzgerald
Employees Worked With
Asif Kassam, Edward Bost
October 26, 2018
Steve is amazing! So glad I met Steve and got him to sell us our car! If you go here make sure to hit him up! He will not disappoint! So glad I met Steve and got him to sell us our car! If you go here make sure to hit him up! He will not disappoint! More
by Purple1994!
Employees Worked With
Steve Steele
October 23, 2018
Good cars, great deals! Andrew was a great salesman. He is very experienced, knowledgeable, and down to earth. He is ready to get you in the car you need for a price you can Andrew was a great salesman. He is very experienced, knowledgeable, and down to earth. He is ready to get you in the car you need for a price you can afford! More
by Bena135
Employees Worked With
Andrew Lucas
October 22, 2018
Fantastic service and friendly people Andrew and his team did a great job finding the perfect car to meet our needs. Pricing was fair and the selection was better than all other dealers. Andrew and his team did a great job finding the perfect car to meet our needs. Pricing was fair and the selection was better than all other dealers. More
by Kevin123
Employees Worked With
Andrew Lucas
October 22, 2018
BEST CAR BUYING EXPERIENCE IVE EVER HAD!!! To make this short and sweet I just can’t say enough good things about Prestige Auto Mall! Everyone there was so pleasant and helpful through the whol To make this short and sweet I just can’t say enough good things about Prestige Auto Mall! Everyone there was so pleasant and helpful through the whole process and of course my fantastic sales guy who did all he could to help me get into a new vehicle in such short notice with as little as I had to work with! I highly recommend to anyone to is looking to buy a new or used vehicle to go here and especially ask for Andrew! My grandmother and I just absolutely adored him! Not your typical pushing to get you in just any car you like sales guy! Super honest and down the earth. I can’t say enough good things about this dealership or my sales guy! The only thing you will regret with your next car purchase is not going here!!! I promise you!!!! I’m only 22 with little credit and little time to buy something and he gave me the absolute best deal he could!!! Thank you Andrew and your team!!! More
by Waylon14!
Employees Worked With
Andrew Lucas
October 21, 2018
Good experience Steve Steele - Sales was friendly, and straight forward about the sale. Knowledgeable about the vehicle . He answered the questions I had. Brett- Steve Steele - Sales was friendly, and straight forward about the sale. Knowledgeable about the vehicle . He answered the questions I had. Brett- Finance also friendly and straight forward. The purchase paperwork was simple to understand. Good experience with the whole sales transaction. More
by LadyBMW
Employees Worked With
Brett Finance, Steve Steele
October 21, 2018
Stellar! Ed Bost was absolutely wonderful. I have purchased many cars in my life and NEVER enjoyed the experience until now. The team at Prestige Auto Mall Ed Bost was absolutely wonderful. I have purchased many cars in my life and NEVER enjoyed the experience until now. The team at Prestige Auto Mall went out of their way to be friendly and helpful. I would recommend to anyone that Prestige is the place to go.. More
by Bader
Employees Worked With
Edward Bost, Scott Bibb
October 19, 2018
Just Horrible! I normally don't bother to give reviews, but I had to warn others about these guys. Mall is right - they are wholesaling and moving cars out so fast I normally don't bother to give reviews, but I had to warn others about these guys. Mall is right - they are wholesaling and moving cars out so fast that they don't have the time to know what they have or what condition it's in..... No matter what the sales person tells you. It's a lie. I bought a 2010 Jeep Wrangler Unlimited online. Was told it was in perfect condition. Everything has been done and there are no issues. To start off the list: * When I received the car from shipping, it had not been cleaned at all, much less detailed. Dog hair throughout and stunk to high heaven. No way else to say it, the seat conditions were just horrible! Stains everywhere that no amount of cleaning could rectify. * Additionally, the carpeting was mildewed and stained as well. * The soft top was so weathered, that the zippers are all rusted and stuck. * The under carriage had rust everywhere. They didn't bother to put a seal coat or anything. Just shipped it as is. * When I first complained, and sent Joe M my salesperson the invoice for the detailing expense. The dealership would only pay $125 of the $250 bill since IF they would have done their job that's what it would have cost them. My sales person Joe M. promised to make up the difference but again, another lie. Never heard from him again. * Besides the dog hair, I soon found out why the interior was so bad just after the first rain. Leaking roof and bad weather stripping, header seals and mucket seals throughout. Yeah - It was costly to fix. Add to that to the cost of new carpeting and seat covers and you getting close to the idea. * So - sadly not finished. No oil change was completed by the dealership as they said it was and the car had a bad battery that got me and my daughter stranded the second time out in the car. Add to the cost it had bad spark plugs (so cost of a tune up) and a lose belt. Simply put, NOT A GOOD DEAL! NOT a good sales person, and defiantly NOT A GOOD DEALERSHIP!!! If you are thinking of buying online please DON'T!!! They don't have a clue what they are selling and you certainly can't trust what they are telling you. Better luck anywhere else!! Trust me. Jason More
by Jason
Employees Worked With
Joe M
October 16, 2018
Great people to work with We purchased a Jeep Wrangler from Prestige. From the beginning, the experience was very good. Our sales rep, Steve was courteous, communicated promptl We purchased a Jeep Wrangler from Prestige. From the beginning, the experience was very good. Our sales rep, Steve was courteous, communicated promptly and professionally. He was straight forward, honest and accurate of his assessment of the used vehicle. When we arrived, we were met in a friendly manner and the only surprise was that the Jeep was nicer than we expected. I would highly recommend both Steve and the dealership! Good job and many thanks guys! More
by Jeep2012
Employees Worked With
John Range, Steve Steele
