Prestige Auto Mall

Professional and friendly The service was nice, the team assisted as needed through the process. I really liked how the team members took time to explain the process without be The service was nice, the team assisted as needed through the process. I really liked how the team members took time to explain the process without being pushy. More

Car sales at its worst I chose this dealership because of all the positive reviews. Unfortunately my experience was exactly the opposite. I drove 2 hours to purchase a Audi I chose this dealership because of all the positive reviews. Unfortunately my experience was exactly the opposite. I drove 2 hours to purchase a Audi A8 that was described as being in excellent condition with all and any issues resolved. When I noticed that one of the pictures showed warning lights on the dash indicating issues with the ABS system and traction control, I was assured that this was resolved at significant cost. I spoke to the salesman, general manager(john) and service manager (sean) at great length about the condition of the car. I was told the ABS issue was resolved at an AUDI dealership, called them and found out this was untrue as all that was requested was a reset of the codes. When I confronted the sales manager he referred to issues with the dealership and said that they had taken it to a second audi dealership to complete the service , also turned out to be untrue. Then I was told that they took it to a private mechanic where the work is completed (highly doubtful). When I arrived to pick up the car I found it to be in poor condition, check engine light was on, Sunroof panel completely missing, sunroof motor failing (would not close) and warped brake rotors (shook badly upon braking). These issues were discovered during 3 min of driving. It is my belief that I was lied to and deceived by everyone that I spoke to , whom all had full knowledge of the repair history (lack thereof) and condition of the car. Wasted my time and gas. FYI the car was reposted and the image showing the warning lights on the dash removed. Worst car buying experience I have ever had with a dealership in 30 years . Beware and do your due diligence. More

F150 Purchase Great expetience, they worked hard to find me the best deal. I will be back when i purchase my next vehicle. I feel fully protected and feel that I ma Great expetience, they worked hard to find me the best deal. I will be back when i purchase my next vehicle. I feel fully protected and feel that I made a great purchase. More

great customer service. My first experience buying off the capital one website soon could not see the truck in person. so pics were sent video was sent. I made the 10hr driv My first experience buying off the capital one website soon could not see the truck in person. so pics were sent video was sent. I made the 10hr drive and there were a few issues with the truck not seen in pics. But these guys made it right fixed the issues. And are going to ship the truck to me. so I'm a satisfied. Great customer service. More

This is unacceptable and horrible practices for any busines On 5/16/18 I purchased an Audi q7 from prestige auto mall. The second day I took it to be looked at by Audi dealer and was informed of a faulty batter On 5/16/18 I purchased an Audi q7 from prestige auto mall. The second day I took it to be looked at by Audi dealer and was informed of a faulty battery. I called prestige and took my car there and they replaced it with what they said was a new battery. On Nov. 10th 2018 my battery died completely and I tried calling them but no answer or call back. I had to take it to the Audi dealer and they replaced the battery. I go to prestige auto mall on Nov. 14th 2018 to finally got a hold of someone I learned that the battery the replaced it with was refurbished and they said they were going to look into it and get back with me which took 2 weeks. When they did get back with me I was told that because I had surpassed my warranty time they couldn’t do anything for me. This is unacceptable and horrible practices for any business More

Good dealership with good deals They're a great dealership. Very nice people?. Great at answering any questions that you have. I would recommend them if anyone wants a good vehicle f They're a great dealership. Very nice people?. Great at answering any questions that you have. I would recommend them if anyone wants a good vehicle for a good deal More

Jeep Jeep I felt comfortable with my deal and had great conversations this man knows cars and knows people. Had a great time and have a great Jeep. I felt comfortable with my deal and had great conversations this man knows cars and knows people. Had a great time and have a great Jeep. More

Horrible place to deal with lies lies lies Horrible service. Bought a truck there called talked to sales man said no rust truck is clean drove over 2 hours truck has rust I noticed but was rep Horrible service. Bought a truck there called talked to sales man said no rust truck is clean drove over 2 hours truck has rust I noticed but was repaired. The truck has tire pressure light on and sales guy said tire pressure needed adjusted so would have it done. Also said there was 2 keys after I paid only could find one. Then on my way home tpms light flashing saying fault. In the end 2 sensors were bad. Of course I had to pay. took car to get inspected and it failed. Rust was horrible on it when they lifted it in the air there was cardboard on the inside of the bed where they just slapped bondo on it to repair it. so I failed inspection also steering shaft was locking up. Of course no help from the dealership other then stuff xxxx basically. When I called Will said beds are cheap he can get then for 400 so i told him to get it and I'd pay for it. Yeah havent heard from him or the dealership since. So disappointed wouldn't never go back I even asked to take the truck back and I'd buy something else with what I spent prob something more expensive. But nope in the end I was basically blown off to deal with it myself. More

Simply amazing! The process was quick, easy, and overall the best! Andrew was very friendly and helped me with many options and helped get me into a new car same day! The process was quick, easy, and overall the best! Andrew was very friendly and helped me with many options and helped get me into a new car same day! Andrew and his fellow staff made me feel comfortable from the moment I walked in the door! I'm glad to have chose Prestige Auto Mall! More

Great Buying Experience! I’ll be back :) I found a car on line and went to check it out. Everyone was very nice and professional. Very little pressure to buy in a happy environment. Of course I found a car on line and went to check it out. Everyone was very nice and professional. Very little pressure to buy in a happy environment. Of course they want to sell you a car but they didn’t over push. The car was exactly as advertised. I drove the car and checked it’s operation. Everything worked. Upon return we talked price and I left without buying only to get a call that resulted in purchase. Ed, Scott Bibb (GM) & Brett Porter (F&I) were all very nice & professional. I recommend them & will be back for my next purchase. More