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Prestige Auto Group LTD
Avenel, NJ
213 Reviews
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Showing 213 reviews
June 03, 2022
This is an abomination of a stealership. I purchased a car from them recently and they have operated in bad faith at every step, stealing thousands from me in misrepresented and bogus fees. I purchased a car from them recently and they have operated in bad faith at every step, stealing thousands from me in misrepresented and bogus fees. As far as I can tell, every single employee they have is a crook: from the sales people, all the way to the managers, finance people, and accounting people. They have no concern for business ethics or your well-being, and will screw you over at EVERY chance they get. They don't service/inspect their cars, they install GPS trackers on all cars without telling you until the last second when they make you pay an additional $695 for it, they overcharge you for title/registration fees and then sneakily add in additional "service fees" without mentioning it in their terms, and they are the worst communicators I've ever had the displeasure of interacting with. I LOVE the car that I purchased from them, but they are all con artists that shouldn't have a dealer's license. This place shouldn't be in business. Also, special shoutout to Maverick Barro, their office manager, for giving me the run around for months on a bogus fee and then hanging up on me after disrespecting me on the phone. More
by Aubry
Employees Worked With
Maverick
November 19, 2021
TERRIBLE!!!!! Don't waste your time, money, or energy! The management and staff are unprofessional. I've never experienced this level of low class customer service in my entire life. They seem incompetent The management and staff are unprofessional. I've never experienced this level of low class customer service in my entire life. They seem incompetent, unwilling to respond, lack of training, uninformed of company policies, and a lack of people skills. When the vehicle we purchased arrived, it was FILTHY and the tires were busted (ALL 4 TRES). The vehicle hadn't had an oil change and I don't believe the vehicle was inspected. We purchased the vehicle with cash and had to spend an additional $1800 for new tires and an oil change. The manager didn't apologize, nor offered to refund us the amount of the tires. I regret purchasing a vehicle from this company. If anyone is considering this dealership.... DON'T!!!! Find another one company that will value you as a paying customer. More
by Tymika
Employees Worked With
Justin Saldana
October 04, 2021
Buyer beware one month later still can't contact anyone to help me resolve my issue I keep getting the run around no one is ever available to speak to me or too busy to speak to speak to me they don't retu to help me resolve my issue I keep getting the run around no one is ever available to speak to me or too busy to speak to speak to me they don't return my phone calls but they had no problem keeping the cash I paid in full for my car and for the extended warranty! More
by Rosa m
Employees Worked With
Eli Pinsky, Russel K, Andrey Inotayev, Justin Saldana, Sarah Schunneman, Stacey Muraszko
August 12, 2021
They had a car I was interested in. I called to ask questions, made an appointment to see the car.Yan was extremely helpful and made the buying experience easy. Now I have a beautiful and dependable ca questions, made an appointment to see the car.Yan was extremely helpful and made the buying experience easy. Now I have a beautiful and dependable car. More
by Richard Ray
Employees Worked With
Eli Pinsky, Russel K, Andrey Inotayev, Justin Saldana, Sarah Schunneman, Stacey Muraszko
August 12, 2021
What can I say.Steve is an amazing sales person. He went above and beyond with helping me out and getting my vehicle. Great experience and I will be a customer for life. I recommend this place. above and beyond with helping me out and getting my vehicle. Great experience and I will be a customer for life. I recommend this place. More
by Robin Cook
Employees Worked With
Eli Pinsky, Russel K, Andrey Inotayev, Justin Saldana, Sarah Schunneman, Stacey Muraszko
August 12, 2021
Very happy with my purchase, watts was able to get me the deal I wanted not the deal that would make them more money like other dealerships, I had a bad experience with ford and Toyota last time it's nice to deal I wanted not the deal that would make them more money like other dealerships, I had a bad experience with ford and Toyota last time it's nice to know some dealers are still trustworthy, thanks again guys. More
by Robert Thorn
Employees Worked With
Eli Pinsky, Russel K, Andrey Inotayev, Justin Saldana, Sarah Schunneman, Stacey Muraszko
August 12, 2021
The car was there at advertised price. Steve put the deal together as discussed . Super nice car, good price. Deal only took little over an hour. Thank you together as discussed . Super nice car, good price. Deal only took little over an hour. Thank you More
by Sheila Mendez
Employees Worked With
Eli Pinsky, Russel K, Andrey Inotayev, Justin Saldana, Sarah Schunneman, Stacey Muraszko
August 11, 2021
Very reliable car. My family purchased a car 3 months ago and the car stills running perfect. No issues with the finance and with the car AT ALL. they did my oil change for free. I am very happy with this gu and the car stills running perfect. No issues with the finance and with the car AT ALL. they did my oil change for free. I am very happy with this guys they really helped getting my car with low down payment. thank you guys.. More
by Connie
Employees Worked With
Eli Pinsky, Russel K, Justin Saldana
August 11, 2021
Purchased our vehicle here.!!! Family of 6 and honestly the best customer service everyone is so helpful and nice. Literally they take their time and effort to get you the best deal possible. Totally recom the best customer service everyone is so helpful and nice. Literally they take their time and effort to get you the best deal possible. Totally recommend anyone looking for a vehicle to stop by here.!!! Awesome job guys for all you do, we are thankful for the service.!! More
by Susanne Santos
Employees Worked With
Eli Pinsky, Russel K, Justin Saldana
